Applications by Laura Jakli
A team of researchers out of UC Berkeley launched Digital Refuge, an interactive mapping project ... more A team of researchers out of UC Berkeley launched Digital Refuge, an interactive mapping project that presents refugees’ experiences in their own words. Digital Refuge maps and analyzes multiple sources, including more than 6,000 in-person interviews and more than 10,000 social media posts from Facebook, to tell the story of displaced persons caught up in the refugee crisis. Users can compare refugees’ hopes and worries to official reports, explore camp conditions, and see how refugees’ most pressing concerns and unmet needs change during the crisis.
Papers by Laura Jakli

International Studies Quarterly
Although more than 800,000 displaced people arrived in Greece by sea in 2015, fewer than 5 percen... more Although more than 800,000 displaced people arrived in Greece by sea in 2015, fewer than 5 percent applied for asylum in this first country of arrival. Instead, they either traveled northward informally or remained in Greece in legal limbo. The resultant chaotic conditions deprived many refugees of the benefits of asylum and formal relocation procedures, and also reduced the Greek government's popularity among natives. We argue that governments, regional and international organizations, and aid groups can undermine compliance with their own policies by mishandling information dissemination. Common crisismanagement tools-such as frequent policy changes, information dissemination limits, and ad-hoc policy implementationcan easily backfire. Information mismanagement can lead people to develop deep distrust in government and aid organizations, and instead turn to informal brokers like smugglers. To assess our theory, we draw on over 80 discussions with migrants and refugees in Greece, on 25 semistructured interviews with aid workers and government officials, and on weekly rumor correction newsletters produced by the nongovernmental organization Internews. We conclude that governments must prioritize effective communication and policy transparency, especially in crisis contexts.
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Applications by Laura Jakli
Papers by Laura Jakli