Papers by Kostadinka Toteva
Strategic Patterns of National Postal Operators’ Internationalization: A Network and Resource-based View Approach
Economic Studies journal, 2021
Proceedings of the 8th Nordic Conference on Pattern Languages of Programs (VikingPLoP)
Proceedings of the 8th Nordic Conference on Pattern Languages of Programs (VikingPLoP) - VikingPLoP 2014, 2014
New Environment for Innovation and Creativity
John Wiley & Sons, Inc. eBooks, Jan 21, 2013
Raising creativity and participation in innovation and knowledge management activities
Knowledge has become one of the important resources for competitiveness and growth world-wide. In... more Knowledge has become one of the important resources for competitiveness and growth world-wide. Innovative and knowledge-based organizations are characterized by better productivity and sustainability in the fast changing business environment nowadays. Technologies are providing many opportunities to support creativity, collaboration and knowledge transfer. However, human factors remain the most essential for the successful implementation of any knowledge management and innovation
The present paper considers the importance of human resources management for the success of organ... more The present paper considers the importance of human resources management for the success of organisations in the knowledge society. It provides a short theoretical background on commitment and motivation of employees and the importance of human resource management for meeting organisational goals and achieving its strategy. The deployment of information and communication technologies in this process facilitates the work of managers, as well as provides them with better tools for enhancing employees' participation and involvement in the organisations processes. The paper presents new electronic tools developed as an extension to existing human resources management software, aimed at collecting objective and subjective feedback from employees. An example of the application of these tools is provided and an analysis of the results of the improvement of human resources management in the organisation.
The present paper considers the importance of the proper human resources management for the succe... more The present paper considers the importance of the proper human resources management for the success of organizations in the knowledge society. It proposes a new electronic tool as an extension of existing human resources management software aimed at collecting objective and subjective feedback from employees needed for management design. An example of the application of the system is provided and analysis of the results for improvement of human resources management in the organisation.
Knowledge profiles of employees
It is widely acknowledged that the knowledge and skills of individuals directly affect the abilit... more It is widely acknowledged that the knowledge and skills of individuals directly affect the ability of organisations to innovate and to provide quality end-products or services, thus, gaining competitive benefits and higher revenues [1], [2], [3]. However, it is difficult to manage knowledge as it resides in human minds. Many efforts have been made for capturing tacit knowledge of employees and making it available in knowledge management systems, however, the initial failures have resulted in applying more "soft tools" (e.g. creativity and group facilitation techniques) and supporting communication and knowledge sharing among employees [12], [13]. Subsequently, for finding expertise in organisations are proposed techniques for visualising knowledge sources (e.g. yellow pages, skills maps, etc.) [4], [12]. This paper extends the patterns discussed at VikingPLoP 2014 and EuroPLoP 2015 in the area of Knowledge Management Systems design. Its goal is to present a pattern related to Info-Structure design [8], and more specifically focused on knowledge profiles of employees.
Design of Knowledge Management Systems
ABSTRACT In the information era knowledge is in the centre of organisational competitiveness and ... more ABSTRACT In the information era knowledge is in the centre of organisational competitiveness and growth. It is difficult to manage knowledge as it resides in human minds. Its success requires a synergy of organisational, technological and human-focused initiatives and tools integrated in a Knowledge Management System. This paper provides guidance in a form of patterns on designing the core elements of such system – infrastructure, info-structure and info-culture. It provides a framework for a set of patterns to be further developed, and based on already presented patterns at the European Conference for Patterns Language of Programming (EuroPLoP) in the areas of Knowledge Audit and Knowledge Management Strategy.
Social Network Analysis in Professional e-Recruitment
Springer eBooks, 2011
... They are called external recruiters and often are referred to as 'head-hunters' bec... more ... They are called external recruiters and often are referred to as 'head-hunters' because they attractgood professionals and make them change their ... This subgroup of recruiters does not use SNSs for reaching the candidates or for building the complete profile of the ...
New Environment for Innovation and Creativity
I-ESA'12 Proceedings, 2013
yes, Sep 11, 2010
The paper considers the importance of the proper human capital management for the success of orga... more The paper considers the importance of the proper human capital management for the success of organisations in the knowledge society. It provides theoretical background for human resources management and the approaches applied for ensuring employees' commitment and motivation. On this base is proposed a new electronic tool as an extension of existing human resource management software with the objective to collect objective and subjective feedback from employees needed for the proper human resource strategy.
Knowledge profiles of employees
Proceedings of the 21st European Conference on Pattern Languages of Programs, 2016
It is widely acknowledged that the knowledge and skills of individuals directly affect the abilit... more It is widely acknowledged that the knowledge and skills of individuals directly affect the ability of organisations to innovate and to provide quality end-products or services, thus, gaining competitive benefits and higher revenues [1], [2], [3]. However, it is difficult to manage knowledge as it resides in human minds. Many efforts have been made for capturing tacit knowledge of employees and making it available in knowledge management systems, however, the initial failures have resulted in applying more "soft tools" (e.g. creativity and group facilitation techniques) and supporting communication and knowledge sharing among employees [12], [13]. Subsequently, for finding expertise in organisations are proposed techniques for visualising knowledge sources (e.g. yellow pages, skills maps, etc.) [4], [12]. This paper extends the patterns discussed at VikingPLoP 2014 and EuroPLoP 2015 in the area of Knowledge Management Systems design. Its goal is to present a pattern related...
The present paper considers the importance of the proper human resources management for the succe... more The present paper considers the importance of the proper human resources management for the success of organizations in the knowledge society. It proposes a new electronic tool as an extension of existing human resources management software aimed at collecting objective and subjective feedback from employees needed for management design. An example of the application of the system is provided and analysis of the results for improvement of human resources management in the organisation.
2011 17th International Conference on Concurrent Enterprising, 2011
Knowledge has become one of the important resources for competitiveness and growth world-wide. In... more Knowledge has become one of the important resources for competitiveness and growth world-wide. Innovative and knowledge-based organizations are characterized by better productivity and sustainability in the fast changing business environment nowadays. Technologies are providing many opportunities to support creativity, collaboration and knowledge transfer. However, human factors remain the most essential for the successful implementation of any knowledge management and innovation initiative. How to commit people and motivate them to share knowledge, to be more creative and innovative? How to attract users to be proactive and raise their participation in an open innovation process? How social media could help? These are part of the issues this paper is trying to resolve, making, first, a brief review of recent debates on lead users, co-creation, crowd-sourcing, etc. and highlighting afterwards the challenges for creativity and motivation of users in open innovation.
Social networks have gained large popularity in the last few years and successfully entered the p... more Social networks have gained large popularity in the last few years and successfully entered the private life of the internet savvy people providing them new tools for entertainment, sharing pictures and information, for communication, etc. At the same time, Web 2.0 is offering many opportunities to public and private organizations worldwide to collect feedback from their customers, ideas and knowledge from on-line communities or more generally take advantage from 'the wisdom of the crowd'. Due to their popularity, social networks have become useful tools in various management activities and have provided many gains to people, who are using them. Knowledge management could avail itself also on social networks in the analyses of the relationships between employees, and the identification of knowledge flows. At the same time, people use various channels and models for communication and exchange of information and ideas. Here, social networks have a lot to offer and their wider utilization for various knowledge management processes could be further explored. The aim of this paper is to provide an overview of the usage of social networks in knowledge management and the advantages that could be taken by using them. Initially, the authors focus on the theoretical aspects of social networks and their role in knowledge management. Subsequently, some ideas are presented for the application of social networks in different knowledge management processes, e.g. knowledge creation, knowledge sharing, knowledge evaluation, knowledge acquisition, knowledge collaboration, etc. Finally, the authors consider possible benefits from the point of view of the social network's users and their organization.
2012 Mediterranean Conference on Embedded Computing, 2012
Knowledge has become one of the important resources for competitiveness and growth world-wide. In... more Knowledge has become one of the important resources for competitiveness and growth world-wide. Innovative and knowledge-based organizations are characterized by better productivity and sustainability in the fast changing business environment nowadays. Technologies are providing many opportunities to support creativity, collaboration and knowledge transfer. However, human factors remain the most essential for the successful implementation of any knowledge management and innovation initiative. How to commit people and motivate them to share knowledge, to be more creative and innovative? How to attract users to be proactive and raise their participation in an open innovation process? How social media could help? These are part of the issues this paper is trying to resolve, making, first, a brief review of recent debates on lead users, co-creation, crowd-sourcing, etc. and highlighting afterwards the challenges for creativity and motivation of users in open innovation.
The authors would like to express their gratitude to people from TechnoLogica LTD who supported t... more The authors would like to express their gratitude to people from TechnoLogica LTD who supported them, and especially to Pavel Petrov whose expertise, understanding, and patience, added considerably new value to this work.
Social networks have gained large popularity in the last few years and successfully entered the p... more Social networks have gained large popularity in the last few years and successfully entered the private life of the internet savvy people providing them new tools for entertainment, sharing pictures and information, for communication, etc. At the same time, Web 2.0 is offering many opportunities to public and private organizations worldwide to collect feedback from their customers, ideas and knowledge from on-line communities or more generally take advantage from 'the wisdom of the crowd'. Due to their popularity, social networks have become useful tools in various management activities and have provided many gains to people, who are using them. Knowledge management could avail itself also on social networks in the analyses of the relationships between employees, and the identification of knowledge flows. At the same time, people use various channels and models for communication and exchange of information and ideas. Here, social networks have a lot to offer and their wider utilization for various knowledge management processes could be further explored. The aim of this paper is to provide an overview of the usage of social networks in knowledge management and the advantages that could be taken by using them. Initially, the authors focus on the theoretical aspects of social networks and their role in knowledge management. Subsequently, some ideas are presented for the application of social networks in different knowledge management processes, e.g. knowledge creation, knowledge sharing, knowledge evaluation, knowledge acquisition, knowledge collaboration, etc. Finally, the authors consider possible benefits from the point of view of the social network's users and their organization.
Knowledge has become one of the important resources for competitiveness and growth world-wide. In... more Knowledge has become one of the important resources for competitiveness and growth world-wide. Innovative and knowledge-based organizations are characterized by better productivity and sustainability in the fast changing business environment nowadays. Technologies are providing many opportunities to support creativity, collaboration and knowledge transfer. However, human factors remain the most essential for the successful implementation of any knowledge management and innovation initiative. How to commit people and motivate them to share knowledge, to be more creative and innovative? How to attract users to be proactive and raise their participation in an open innovation process? How social media could help? These are part of the issues this paper is trying to resolve, making, first, a brief review of recent debates on lead users, co-creation, crowd-sourcing, etc. and highlighting afterwards the challenges for creativity and motivation of users in open innovation.
Entrepreneurship and innovation in creative and cultural industries
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Papers by Kostadinka Toteva