International Research Journal of Management, IT and Social Sciences, Mar 20, 2018
The present research was intended for analyzing dimension effect of tangibles, reliability, respo... more The present research was intended for analyzing dimension effect of tangibles, reliability, responsiveness, assurance, empathy, and leadership towards employee satisfaction in the University. The objective research was the head office of Public University in Bali. It was a limited population of the civil servants whose minimal working time was one year. The number of samples in the present research was 185. The sampling technique used was stratified proportional random sampling. Data analysis was conducted by using structural equation model supported with AMOS 20.0. The results of data analysis were obtained that only dimension of empathy mastering a significant effect on satisfaction for an internal customer in the University in Bali.
Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh digital marketing dan custume... more Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh digital marketing dan custumer relationship marketing terhadap pembentukan brand image pada sebuah hotel di Bali, mengetahui dan menganalisis pengaruh brand image terhadap keputusan wisatawan di sebuah hotel di Bali, dan pengaruh digital marketing terhadap keputusan wisatawan di hotel ini, melalui mediasi brand image. Peneliti menggunakan tiga jenis variabel. Uji validitas dilakukan dengan menggunakan program SPSS dan suatu instrumen dikatakan valid jika r ≥ 0,30 dan jika nilainya dibawahnya dianggap tidak valid sehingga dapat dilakukan eliminasi variabel yang dimaksud, sambil menghitung nilai reliabilitas menggunakan nilai Cronbach alpha di atas 0,6. Kesimpulan yang diperoleh adalah digital marketing berpengaruh positif dan signifikan terhadap brand image, digital marketing tidak berpengaruh positif terhadap keputusan wisatawan; Brand image berpengaruh positif dan signifikan terhadap keputusan wisatawan, customer r...
International Research Journal of Management, IT and Social Sciences, 2018
The present research was intended for analyzing dimension effect of tangibles, reliability, respo... more The present research was intended for analyzing dimension effect of tangibles, reliability, responsiveness, assurance, empathy, and leadership towards employee satisfaction in the University. The objective research was the head office of Public University in Bali. It was a limited population of the civil servants whose minimal working time was one year. The number of samples in the present research was 185. The sampling technique used was stratified proportional random sampling. Data analysis was conducted by using structural equation model supported with AMOS 20.0. The results of data analysis were obtained that only dimension of empathy mastering a significant effect on satisfaction for an internal customer in the University in Bali.
The aim of this study are 1) to determine the influence of absensi fingerprint to the planning. 2... more The aim of this study are 1) to determine the influence of absensi fingerprint to the planning. 2) To determine the influence of absensi fingerprint to organizing. 3) To determine the influence of absensi fingerprint to actuting. 4) To determine of absensi fingerprint to controlling. 5) To determine of absensi fingerprint to employe performance. The result of this research are 1) the influence of fingerprint variabel to the planning is positive significan. 2) The influence of fingerprint variabel to the organizing is positive significan. 3) The influence of fingerprint variabel to the actuating is positif significan. 4) The influence of fingerprint variabel to the controlling is positif significan. 5) The influence of fingerprint variabel to the employe performance is positifsignifican. The researcher recommendation to the Puskesmas sidemen which become research location are to Puskesmas SidemenˈLeader to incrise absensi fingerprint program to mantanance employe performance by cross...
International Journal of Data and Network Science, 2022
The purpose of this study was to determine the effect of ease of use, transaction success rate, a... more The purpose of this study was to determine the effect of ease of use, transaction success rate, and technological system capability on trust and to determine the effect of ease of use, transaction success rate, technology system capability and interest in transaction using mobile banking. This research was conducted at PT Bank NIAGA which is located in Denpasar. The data collection technique used a questionnaire to 160 PT Bank NIAGA customers who were selected as samples. Data were analyzed by Structural Equation Modeling (SEM) with AMOS program. Ease of use, transaction success rate, and technology system capability have a positive and significant influence on trust and interest in transacting using mobile banking. This means that the better the ease of use, the success rate of transactions, and the capability of the technology system, the higher the customer trust and interest in transactions using mobile banking.
International journal of social sciences and humanities, 2019
This research was intended to know how the performance of corporate government (BUMN) in Bali on ... more This research was intended to know how the performance of corporate government (BUMN) in Bali on period 2014-2016. It was reviewed from balance scorecard perspective. It was for to the detection and measures performance. The research concluded (1) the performance was reviewed from financial perspective maximal yet. Due to still found ratios fluctuations, only cash ratio that experience enhanced (2) the performance has been reviewed from non-financial perspective was good perspective (maximal). It was seen from perspective of customer and employee, average achieve satisfied criteria, from average employee productivity level experiences enhanced and from value side manufacturing cycle efficiency more than one.
The main purpose of the research is to investigate the implementation of values on family company... more The main purpose of the research is to investigate the implementation of values on family company successions in Bali. This descriptive research was conducted in family business in Bali which have done successions to, at least, their second generation. The data was analyzed qualitatively and quantitatively by using Likert scale. Meanwhile, to discover the implementation of values towards successors' performance, PLS (Partial Least Square) analysis was carried out. The research elaborates that (1) values are positive and significant effect on the characteristics of successor, (2) values did not affect the succession planning, (3) strong values which were emphasized by the owners did not affect the succession planning, (4) values did not affect the successors' performance, and (5) values which were transferred by predecessors did not have any impacts on the successors' performance. The strongest indicator of values to enhance the performance of successors was innovation.
Structural Equation Modeling (SEM) is used to analyze the variables by using AMOS 6.0 software. T... more Structural Equation Modeling (SEM) is used to analyze the variables by using AMOS 6.0 software. This research shows these following results: there is a significant influence of corporate culture toward organization performances, there is a significant influence of organization performances toward employee satisfaction, there is a significant influence of corporate culture toward customer satisfaction, and there is no direct influence of corporate culture, based on organization performances, toward employee satisfaction.
Journal of Business on Hospitality and Tourism, 2021
The  purpose of this  study was to  determine  the consumer  behavior of Instagram  users in Mar... more The  purpose of this  study was to  determine  the consumer  behavior of Instagram  users in Marketing 4.0 based on Customer Path 5A. Data collection techniques used observation and in- depth interview , with health protocols implemantation in New Normal. Stages in data analysis include data reduction (data reduction), presenting data (data display) and drawing conclusions and verification (conclusion drawing / verification). Based on the results of research conducted on four  NSB Beauty Studio customers who use social media  Instagram,  the conclusion  of consumer purchasing decisions for NSB Beauty Studio service have basically through all stages of Customer Path 5A, starting from problem recognition to post-purchase behavior about Aware, Appeal, Ask, Act, and Advocate. All informants also said that Instagram helped them get to aware and make purchases of the NSB Beauty Studio brand.
International Journal of Social Sciences and Humanities (IJSSH), 2018
The research was intended at knowing and analyzing the influence of Capital Adequacy Ratio, Opera... more The research was intended at knowing and analyzing the influence of Capital Adequacy Ratio, Operational Revenue Operating Expense, Loan to Deposit Ratio, and Net Interest Margin to Return On Assets and Profit Change. The present research was conducted on Rural Banks in Bali Province. In order to answer the hypothesis proposed in the study, the data were analyzed using path analysis with AMOS program 16. The results showed that Capital Adequacy Ratio has a positive influence on Return On Assets. Operational Revenue Operating Expense (BOPO) has a negative effect on Return On Assets. Loan to Deposit Ratio (LDR) has a positive effect on Return On Assets (ROA). Net Interest Margin (NIM) has a positive influence on Return On Assets (ROA). Capital Adequacy Ratio (CAR) has a positive effect on Profit Change. Operational Revenue Operating Expense (BOPO) has a negative effect on Profit Change. Loan to Deposit Ratio has a positive effect on Profit Change. Net Interest Margin has a positive influence on Profit Change. Return On Assets (ROA) has a positive effect on Profit Change.
Earning Quality and Its Impact on Effective Tax Rate: Study of Public Listed Manufacturing Compan... more Earning Quality and Its Impact on Effective Tax Rate: Study of Public Listed Manufacturing Companies. The purpose of this research is to investigate the influence of liquidity (current ratio), leverage (debt to equity ratio), profitability (return on asset), firm size (total asset) and promotion expense to earnings quality and influence earnings quality to ETR (Effective Tax rate). The research was conducted at a manufacturing company in Indonesia Stock Exchange. Data collection techniques using documentation in the form of financial statements of manufacturing companies listed on the Indonesia Stock Exchange period 2011-2015. Data were analyzed by Path Analysis data analysis technique with AMOS program. The result shows that Current Ratio has significant influence to the profit quality of -0.405, Debt to Equity Ratio has significant influence to the profit quality of -0.265, Retun On Asset has a significant influence to the quality of earnings of 0.338, Total Asset has a significan...
International Research Journal of Management, IT and Social Sciences, 2018
The present research was intended at determining the influence of organizational culture, employe... more The present research was intended at determining the influence of organizational culture, employee satisfaction, and personality towards organizational commitment and employee performance. It was quantitative designed i.e., the relationship of causality for its variable. The research was conducted at Bank Perkreditan Rakyat (BPR) in Bali. The technique of collecting the data was used questionnaires to 135 employees of BPR in Bali. Data were analyzed through Structure Equation Modeling technique in AMOS 22.0 program. The results were obtained (1) the influence of organizational culture variable on organizational commitment was significant; (2) The influence of employee satisfaction variable on organizational commitment was significant; (3) The influence of personality variable on organizational commitment was significant; (4) The influence of organizational culture variable on employee performance interest was significant; (5) The influence of employee satisfaction variable on employee performance was significant; (6) The influence of personality variable on employee performance was significant; and (7) The influence of organizational commitment variable on employee performance was significant.
ABSTRACTThe purpose of this study is to find out and analyze the effect of current ratio, debt to... more ABSTRACTThe purpose of this study is to find out and analyze the effect of current ratio, debt to equity ratio, return on equity to dividend payout ratio and stock price. This study uses secondary data in the form of financial statements and stock price. The population in this study are all companies that had been registered in the LQ45 index during 2012 to 2017. By using the purposive sampling method, then obtained amount of sample counted 17 companies. The analysis technique used is path analysis. The results of this study indicate current ratio and debt to equity ratio have significant negative effect on dividend payout ratio. Return on equity have significant positive effect on dividend payout ratio and stock price, while the current ratio, debt to equity ratio and dividend payout ratio have no effect on stock prices. This study is expected to be a reference and material consideration of company management in managing the company and for investors in making investment decisions.
International Research Journal of Management, IT and Social Sciences, Mar 20, 2018
The present research was intended for analyzing dimension effect of tangibles, reliability, respo... more The present research was intended for analyzing dimension effect of tangibles, reliability, responsiveness, assurance, empathy, and leadership towards employee satisfaction in the University. The objective research was the head office of Public University in Bali. It was a limited population of the civil servants whose minimal working time was one year. The number of samples in the present research was 185. The sampling technique used was stratified proportional random sampling. Data analysis was conducted by using structural equation model supported with AMOS 20.0. The results of data analysis were obtained that only dimension of empathy mastering a significant effect on satisfaction for an internal customer in the University in Bali.
Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh digital marketing dan custume... more Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh digital marketing dan custumer relationship marketing terhadap pembentukan brand image pada sebuah hotel di Bali, mengetahui dan menganalisis pengaruh brand image terhadap keputusan wisatawan di sebuah hotel di Bali, dan pengaruh digital marketing terhadap keputusan wisatawan di hotel ini, melalui mediasi brand image. Peneliti menggunakan tiga jenis variabel. Uji validitas dilakukan dengan menggunakan program SPSS dan suatu instrumen dikatakan valid jika r ≥ 0,30 dan jika nilainya dibawahnya dianggap tidak valid sehingga dapat dilakukan eliminasi variabel yang dimaksud, sambil menghitung nilai reliabilitas menggunakan nilai Cronbach alpha di atas 0,6. Kesimpulan yang diperoleh adalah digital marketing berpengaruh positif dan signifikan terhadap brand image, digital marketing tidak berpengaruh positif terhadap keputusan wisatawan; Brand image berpengaruh positif dan signifikan terhadap keputusan wisatawan, customer r...
International Research Journal of Management, IT and Social Sciences, 2018
The present research was intended for analyzing dimension effect of tangibles, reliability, respo... more The present research was intended for analyzing dimension effect of tangibles, reliability, responsiveness, assurance, empathy, and leadership towards employee satisfaction in the University. The objective research was the head office of Public University in Bali. It was a limited population of the civil servants whose minimal working time was one year. The number of samples in the present research was 185. The sampling technique used was stratified proportional random sampling. Data analysis was conducted by using structural equation model supported with AMOS 20.0. The results of data analysis were obtained that only dimension of empathy mastering a significant effect on satisfaction for an internal customer in the University in Bali.
The aim of this study are 1) to determine the influence of absensi fingerprint to the planning. 2... more The aim of this study are 1) to determine the influence of absensi fingerprint to the planning. 2) To determine the influence of absensi fingerprint to organizing. 3) To determine the influence of absensi fingerprint to actuting. 4) To determine of absensi fingerprint to controlling. 5) To determine of absensi fingerprint to employe performance. The result of this research are 1) the influence of fingerprint variabel to the planning is positive significan. 2) The influence of fingerprint variabel to the organizing is positive significan. 3) The influence of fingerprint variabel to the actuating is positif significan. 4) The influence of fingerprint variabel to the controlling is positif significan. 5) The influence of fingerprint variabel to the employe performance is positifsignifican. The researcher recommendation to the Puskesmas sidemen which become research location are to Puskesmas SidemenˈLeader to incrise absensi fingerprint program to mantanance employe performance by cross...
International Journal of Data and Network Science, 2022
The purpose of this study was to determine the effect of ease of use, transaction success rate, a... more The purpose of this study was to determine the effect of ease of use, transaction success rate, and technological system capability on trust and to determine the effect of ease of use, transaction success rate, technology system capability and interest in transaction using mobile banking. This research was conducted at PT Bank NIAGA which is located in Denpasar. The data collection technique used a questionnaire to 160 PT Bank NIAGA customers who were selected as samples. Data were analyzed by Structural Equation Modeling (SEM) with AMOS program. Ease of use, transaction success rate, and technology system capability have a positive and significant influence on trust and interest in transacting using mobile banking. This means that the better the ease of use, the success rate of transactions, and the capability of the technology system, the higher the customer trust and interest in transactions using mobile banking.
International journal of social sciences and humanities, 2019
This research was intended to know how the performance of corporate government (BUMN) in Bali on ... more This research was intended to know how the performance of corporate government (BUMN) in Bali on period 2014-2016. It was reviewed from balance scorecard perspective. It was for to the detection and measures performance. The research concluded (1) the performance was reviewed from financial perspective maximal yet. Due to still found ratios fluctuations, only cash ratio that experience enhanced (2) the performance has been reviewed from non-financial perspective was good perspective (maximal). It was seen from perspective of customer and employee, average achieve satisfied criteria, from average employee productivity level experiences enhanced and from value side manufacturing cycle efficiency more than one.
The main purpose of the research is to investigate the implementation of values on family company... more The main purpose of the research is to investigate the implementation of values on family company successions in Bali. This descriptive research was conducted in family business in Bali which have done successions to, at least, their second generation. The data was analyzed qualitatively and quantitatively by using Likert scale. Meanwhile, to discover the implementation of values towards successors' performance, PLS (Partial Least Square) analysis was carried out. The research elaborates that (1) values are positive and significant effect on the characteristics of successor, (2) values did not affect the succession planning, (3) strong values which were emphasized by the owners did not affect the succession planning, (4) values did not affect the successors' performance, and (5) values which were transferred by predecessors did not have any impacts on the successors' performance. The strongest indicator of values to enhance the performance of successors was innovation.
Structural Equation Modeling (SEM) is used to analyze the variables by using AMOS 6.0 software. T... more Structural Equation Modeling (SEM) is used to analyze the variables by using AMOS 6.0 software. This research shows these following results: there is a significant influence of corporate culture toward organization performances, there is a significant influence of organization performances toward employee satisfaction, there is a significant influence of corporate culture toward customer satisfaction, and there is no direct influence of corporate culture, based on organization performances, toward employee satisfaction.
Journal of Business on Hospitality and Tourism, 2021
The  purpose of this  study was to  determine  the consumer  behavior of Instagram  users in Mar... more The  purpose of this  study was to  determine  the consumer  behavior of Instagram  users in Marketing 4.0 based on Customer Path 5A. Data collection techniques used observation and in- depth interview , with health protocols implemantation in New Normal. Stages in data analysis include data reduction (data reduction), presenting data (data display) and drawing conclusions and verification (conclusion drawing / verification). Based on the results of research conducted on four  NSB Beauty Studio customers who use social media  Instagram,  the conclusion  of consumer purchasing decisions for NSB Beauty Studio service have basically through all stages of Customer Path 5A, starting from problem recognition to post-purchase behavior about Aware, Appeal, Ask, Act, and Advocate. All informants also said that Instagram helped them get to aware and make purchases of the NSB Beauty Studio brand.
International Journal of Social Sciences and Humanities (IJSSH), 2018
The research was intended at knowing and analyzing the influence of Capital Adequacy Ratio, Opera... more The research was intended at knowing and analyzing the influence of Capital Adequacy Ratio, Operational Revenue Operating Expense, Loan to Deposit Ratio, and Net Interest Margin to Return On Assets and Profit Change. The present research was conducted on Rural Banks in Bali Province. In order to answer the hypothesis proposed in the study, the data were analyzed using path analysis with AMOS program 16. The results showed that Capital Adequacy Ratio has a positive influence on Return On Assets. Operational Revenue Operating Expense (BOPO) has a negative effect on Return On Assets. Loan to Deposit Ratio (LDR) has a positive effect on Return On Assets (ROA). Net Interest Margin (NIM) has a positive influence on Return On Assets (ROA). Capital Adequacy Ratio (CAR) has a positive effect on Profit Change. Operational Revenue Operating Expense (BOPO) has a negative effect on Profit Change. Loan to Deposit Ratio has a positive effect on Profit Change. Net Interest Margin has a positive influence on Profit Change. Return On Assets (ROA) has a positive effect on Profit Change.
Earning Quality and Its Impact on Effective Tax Rate: Study of Public Listed Manufacturing Compan... more Earning Quality and Its Impact on Effective Tax Rate: Study of Public Listed Manufacturing Companies. The purpose of this research is to investigate the influence of liquidity (current ratio), leverage (debt to equity ratio), profitability (return on asset), firm size (total asset) and promotion expense to earnings quality and influence earnings quality to ETR (Effective Tax rate). The research was conducted at a manufacturing company in Indonesia Stock Exchange. Data collection techniques using documentation in the form of financial statements of manufacturing companies listed on the Indonesia Stock Exchange period 2011-2015. Data were analyzed by Path Analysis data analysis technique with AMOS program. The result shows that Current Ratio has significant influence to the profit quality of -0.405, Debt to Equity Ratio has significant influence to the profit quality of -0.265, Retun On Asset has a significant influence to the quality of earnings of 0.338, Total Asset has a significan...
International Research Journal of Management, IT and Social Sciences, 2018
The present research was intended at determining the influence of organizational culture, employe... more The present research was intended at determining the influence of organizational culture, employee satisfaction, and personality towards organizational commitment and employee performance. It was quantitative designed i.e., the relationship of causality for its variable. The research was conducted at Bank Perkreditan Rakyat (BPR) in Bali. The technique of collecting the data was used questionnaires to 135 employees of BPR in Bali. Data were analyzed through Structure Equation Modeling technique in AMOS 22.0 program. The results were obtained (1) the influence of organizational culture variable on organizational commitment was significant; (2) The influence of employee satisfaction variable on organizational commitment was significant; (3) The influence of personality variable on organizational commitment was significant; (4) The influence of organizational culture variable on employee performance interest was significant; (5) The influence of employee satisfaction variable on employee performance was significant; (6) The influence of personality variable on employee performance was significant; and (7) The influence of organizational commitment variable on employee performance was significant.
ABSTRACTThe purpose of this study is to find out and analyze the effect of current ratio, debt to... more ABSTRACTThe purpose of this study is to find out and analyze the effect of current ratio, debt to equity ratio, return on equity to dividend payout ratio and stock price. This study uses secondary data in the form of financial statements and stock price. The population in this study are all companies that had been registered in the LQ45 index during 2012 to 2017. By using the purposive sampling method, then obtained amount of sample counted 17 companies. The analysis technique used is path analysis. The results of this study indicate current ratio and debt to equity ratio have significant negative effect on dividend payout ratio. Return on equity have significant positive effect on dividend payout ratio and stock price, while the current ratio, debt to equity ratio and dividend payout ratio have no effect on stock prices. This study is expected to be a reference and material consideration of company management in managing the company and for investors in making investment decisions.
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