Papers by Frans Mashabela
Journal of business management, Jul 6, 2017
This study investigates whether the new online registration and admission system implemented at a... more This study investigates whether the new online registration and admission system implemented at a Tertiary Institution in Gauteng, South Africa, was successful and effective. The Institution under study is the first in South Africa to implement this new online registration system from the 3 rd of January 2013 using a system called the Integrated Tertiary Software (ITS) Mobile information system. The information system enables students to apply online without physically visiting the institution and provides the status of their registration and admission applications via their smartphones. A total of one hundred 1 st year students and ten personnel were sampled to respond to self-completed questionnaires. The efficiency of this new online system was evaluated using the Technology Acceptance Model (TAM), the Web of System Performance (WOSP) model and the DeLone and McLean IS Success model as well as the indicators of system ineffectiveness and attributes on the basis of which an information system was evaluated. Key findings emerging from the data analysis and interpretation show that the new online system met the expectations of most staff and students with the exception of few staff members and students. The findings show that the investment made on the new online registration system is benefiting the University and students. The implementation of the new online registration and admission system was a success to a larger extent because the expectations of most users were met. The online system is effective as it was evaluated using the conventional measuring methods and resulted in positive outcomes.
Volume 5 - 2020, Issue 9 - September, 2020
The determinants for accepting and using the e-Government revenue applications (e-filing) is a ph... more The determinants for accepting and using the e-Government revenue applications (e-filing) is a phenomenon most governments, including South Africa are still grappling with, and therefore, an ongoing information systems business leadership research is a key issue. The research problem is that despite the eGovernment revenue application being implemented and maintained at a high cost, there is little uptake and optimal use. The e-Government revenue application has greater benefits such as tax calculation accuracy, tax submission done timeously during any time of the day, improving tax efficiency by reducing administration cost. Since the value and the investment is huge, the burning question is then why the accepting and usage of e-Government revenue application by taxpayers not as it should? Information from previous studies are quite on this phenomenon, in the South African context and this then left a knowledge gaps, which this paper bridges. This paper focuses on explaining and ex...
Journal of business management, 2017
This study investigates whether the new online registration and admission system implemented at a... more This study investigates whether the new online registration and admission system implemented at a Tertiary Institution in Gauteng, South Africa, was successful and effective. The Institution under study is the first in South Africa to implement this new online registration system from the 3rd of January 2013 using a system called the Integrated Tertiary Software (ITS) Mobile information system. The information system enables students to apply online without physically visiting the institution and provides the status of their registration and admission applications via their smartphones. A total of one hundred 1st year students and ten personnel were sampled to respond to self-completed questionnaires. The efficiency of this new online system was evaluated using the Technology Acceptance Model (TAM), the Web of System Performance (WOSP) model and the DeLone and McLean IS Success model as well as the indicators of system ineffectiveness and attributes on the basis of which an informat...
Journal of business management, Jul 6, 2017
This study investigates whether the new online registration and admission system implemented at a... more This study investigates whether the new online registration and admission system implemented at a Tertiary Institution in Gauteng, South Africa, was successful and effective. The Institution under study is the first in South Africa to implement this new online registration system from the 3 rd of January 2013 using a system called the Integrated Tertiary Software (ITS) Mobile information system. The information system enables students to apply online without physically visiting the institution and provides the status of their registration and admission applications via their smartphones. A total of one hundred 1 st year students and ten personnel were sampled to respond to self-completed questionnaires. The efficiency of this new online system was evaluated using the Technology Acceptance Model (TAM), the Web of System Performance (WOSP) model and the DeLone and McLean IS Success model as well as the indicators of system ineffectiveness and attributes on the basis of which an information system was evaluated. Key findings emerging from the data analysis and interpretation show that the new online system met the expectations of most staff and students with the exception of few staff members and students. The findings show that the investment made on the new online registration system is benefiting the University and students. The implementation of the new online registration and admission system was a success to a larger extent because the expectations of most users were met. The online system is effective as it was evaluated using the conventional measuring methods and resulted in positive outcomes.
Volume 5 - 2020, Issue 9 - September, 2020
The determinants for accepting and using the e-Government revenue applications (e-filing) is a ph... more The determinants for accepting and using the e-Government revenue applications (e-filing) is a phenomenon most governments, including South Africa are still grappling with, and therefore, an ongoing information systems business leadership research is a key issue. The research problem is that despite the eGovernment revenue application being implemented and maintained at a high cost, there is little uptake and optimal use. The e-Government revenue application has greater benefits such as tax calculation accuracy, tax submission done timeously during any time of the day, improving tax efficiency by reducing administration cost. Since the value and the investment is huge, the burning question is then why the accepting and usage of e-Government revenue application by taxpayers not as it should? Information from previous studies are quite on this phenomenon, in the South African context and this then left a knowledge gaps, which this paper bridges. This paper focuses on explaining and ex...
Journal of business management, 2017
This study investigates whether the new online registration and admission system implemented at a... more This study investigates whether the new online registration and admission system implemented at a Tertiary Institution in Gauteng, South Africa, was successful and effective. The Institution under study is the first in South Africa to implement this new online registration system from the 3rd of January 2013 using a system called the Integrated Tertiary Software (ITS) Mobile information system. The information system enables students to apply online without physically visiting the institution and provides the status of their registration and admission applications via their smartphones. A total of one hundred 1st year students and ten personnel were sampled to respond to self-completed questionnaires. The efficiency of this new online system was evaluated using the Technology Acceptance Model (TAM), the Web of System Performance (WOSP) model and the DeLone and McLean IS Success model as well as the indicators of system ineffectiveness and attributes on the basis of which an informat...
Volume 5 - 2020, Issue 8 - August, 2020
The adoption and usage of e-filing applications is a phenomenon most governments, including South... more The adoption and usage of e-filing applications is a phenomenon most governments, including South Africa are still grappling with, and therefore, an ongoing information systems business leadership research is a key issue. The research problem is that despite the e-Government application being implemented and maintained at a high cost, there is little uptake and optimal use. The revenue application has greater benefits such as tax calculation accuracy, tax submission done timeously during any time of the day, improving tax efficiency by reducing administration cost. Since the value and the investment is huge, the burning question is then why the accepting and usage ofe-filing by taxpayers not as it should? Information from previous studies arequite on this phenomenon, in the South Africancontext and this then left a knowledge gaps, which this paper bridges.This paperfocuses on explaining and explore adopting and using e-filing as reasons why some of taxpayers accept and use the reven...
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Papers by Frans Mashabela