The aim of this paper is to present the importance of the connection between personality dimensio... more The aim of this paper is to present the importance of the connection between personality dimensions of employees with the characteristics of their job in order to achieve more productive work and accomplish maximum customer satisfaction, as well as to create competitive advantage. The survey was conducted on a sample of 50 employees in the hotel "Prezident" in Novi Sad. In the survey was used the questionnaire of personality dimensions of the big five, and traits that have been described in this questionnaire are extroversion, conscientiousness, pleasantness, openness to new experiences and negative affectivity. The results of the survey show that in the selected facility prevail positive personality dimensions, and the negative affectivity is at its lowest level. For that reason this hotel should serve as an example of how to coordinate work in hotel management with the personality dimensions of employees, all in the service of satisfaction of guests. In that sense a very important role has the sector of human resources whose task is identifying personality characteristics and fitting personality characteristics with business activities that an individual performs, and the development of emotional intelligence which is especially important in hotel management.
This article analyses the relation between job insecurity, job satisfaction and organizational co... more This article analyses the relation between job insecurity, job satisfaction and organizational commitment among employees of companies working in the tourism sector in Novi Sad, Serbia. The article aims to discover whether and to what extent there is a relation between these three variables, drawing on theoretical approaches and a questionnaire conducted in Novi Sad in 2012/2013 on a sample of 149 respondents in companies involved in tourism (hotels, tourist agencies and restaurants). The results indicate that there are strong positive correlations between organizational commitment and the variables which measure job satisfaction, while job insecurity correlates negatively with the variables which describe job satisfaction and organizational commitment.
This article analyses the relation between job insecurity, job satisfaction and organizational co... more This article analyses the relation between job insecurity, job satisfaction and organizational commitment among employees of companies working in the tourism sector in Novi Sad, Serbia. The article aims to discover whether and to what extent there is a relation between these three variables, drawing on theoretical approaches and a questionnaire conducted in Novi Sad in 2012/2013 on a sample of 149 respondents in companies involved in tourism (hotels, tourist agencies and restaurants). The results indicate that there are strong positive correlations between organizational commitment and the variables which measure job satisfaction, while job insecurity correlates negatively with the variables which describe job satisfaction and organizational commitment. Keywords: Job insecurity, job satisfaction, organizational commitment, tourism
The aim of this paper is to present the importance of the connection between personality dimensio... more The aim of this paper is to present the importance of the connection between personality dimensions of employees with the characteristics of their job in order to achieve more productive work and accomplish maximum customer satisfaction, as well as to create competitive advantage. The survey was conducted on a sample of 50 employees in the hotel "Prezident" in Novi Sad. In the survey was used the questionnaire of personality dimensions of the big five, and traits that have been described in this questionnaire are extroversion, conscientiousness, pleasantness, openness to new experiences and negative affectivity. The results of the survey show that in the selected facility prevail positive personality dimensions, and the negative affectivity is at its lowest level. For that reason this hotel should serve as an example of how to coordinate work in hotel management with the personality dimensions of employees, all in the service of satisfaction of guests. In that sense a very important role has the sector of human resources whose task is identifying personality characteristics and fitting personality characteristics with business activities that an individual performs, and the development of emotional intelligence which is especially important in hotel management. Key words: personality dimensions, Big Five Model, emotional intelligence in hotel management TURIZAM Volume 15, Issue 3
The aim of this paper is to present the importance of the connection between personality dimensio... more The aim of this paper is to present the importance of the connection between personality dimensions of employees with the characteristics of their job in order to achieve more productive work and accomplish maximum customer satisfaction, as well as to create competitive advantage. The survey was conducted on a sample of 50 employees in the hotel “Prezident” in Novi Sad. In the survey was used the questionnaire of personality dimensions of the big five, and traits that have been described in this questionnaire are extroversion, conscientiousness, pleasantness, openness to new experiences and negative affectivity. The results of the survey show that in the selected facility prevail positive personality dimensions, and the negative affectivity is at its lowest level. For that reason this hotel should serve as an example of how to coordinate work in hotel management with the personality dimensions of employees, all in the service of satisfaction of guests. In that sense a very important role has the sector of human resources whose task is identifying personality characteristics and fitting personality characteristics with business activities that an individual performs, and the development of emotional intelligence which is especially important in hotel management.
The aim of this paper is to present the importance of the connection between personality dimensio... more The aim of this paper is to present the importance of the connection between personality dimensions of employees with the characteristics of their job in order to achieve more productive work and accomplish maximum customer satisfaction, as well as to create competitive advantage. The survey was conducted on a sample of 50 employees in the hotel "Prezident" in Novi Sad. In the survey was used the questionnaire of personality dimensions of the big five, and traits that have been described in this questionnaire are extroversion, conscientiousness, pleasantness, openness to new experiences and negative affectivity. The results of the survey show that in the selected facility prevail positive personality dimensions, and the negative affectivity is at its lowest level. For that reason this hotel should serve as an example of how to coordinate work in hotel management with the personality dimensions of employees, all in the service of satisfaction of guests. In that sense a very important role has the sector of human resources whose task is identifying personality characteristics and fitting personality characteristics with business activities that an individual performs, and the development of emotional intelligence which is especially important in hotel management.
This article analyses the relation between job insecurity, job satisfaction and organizational co... more This article analyses the relation between job insecurity, job satisfaction and organizational commitment among employees of companies working in the tourism sector in Novi Sad, Serbia. The article aims to discover whether and to what extent there is a relation between these three variables, drawing on theoretical approaches and a questionnaire conducted in Novi Sad in 2012/2013 on a sample of 149 respondents in companies involved in tourism (hotels, tourist agencies and restaurants). The results indicate that there are strong positive correlations between organizational commitment and the variables which measure job satisfaction, while job insecurity correlates negatively with the variables which describe job satisfaction and organizational commitment.
This article analyses the relation between job insecurity, job satisfaction and organizational co... more This article analyses the relation between job insecurity, job satisfaction and organizational commitment among employees of companies working in the tourism sector in Novi Sad, Serbia. The article aims to discover whether and to what extent there is a relation between these three variables, drawing on theoretical approaches and a questionnaire conducted in Novi Sad in 2012/2013 on a sample of 149 respondents in companies involved in tourism (hotels, tourist agencies and restaurants). The results indicate that there are strong positive correlations between organizational commitment and the variables which measure job satisfaction, while job insecurity correlates negatively with the variables which describe job satisfaction and organizational commitment. Keywords: Job insecurity, job satisfaction, organizational commitment, tourism
The aim of this paper is to present the importance of the connection between personality dimensio... more The aim of this paper is to present the importance of the connection between personality dimensions of employees with the characteristics of their job in order to achieve more productive work and accomplish maximum customer satisfaction, as well as to create competitive advantage. The survey was conducted on a sample of 50 employees in the hotel "Prezident" in Novi Sad. In the survey was used the questionnaire of personality dimensions of the big five, and traits that have been described in this questionnaire are extroversion, conscientiousness, pleasantness, openness to new experiences and negative affectivity. The results of the survey show that in the selected facility prevail positive personality dimensions, and the negative affectivity is at its lowest level. For that reason this hotel should serve as an example of how to coordinate work in hotel management with the personality dimensions of employees, all in the service of satisfaction of guests. In that sense a very important role has the sector of human resources whose task is identifying personality characteristics and fitting personality characteristics with business activities that an individual performs, and the development of emotional intelligence which is especially important in hotel management. Key words: personality dimensions, Big Five Model, emotional intelligence in hotel management TURIZAM Volume 15, Issue 3
The aim of this paper is to present the importance of the connection between personality dimensio... more The aim of this paper is to present the importance of the connection between personality dimensions of employees with the characteristics of their job in order to achieve more productive work and accomplish maximum customer satisfaction, as well as to create competitive advantage. The survey was conducted on a sample of 50 employees in the hotel “Prezident” in Novi Sad. In the survey was used the questionnaire of personality dimensions of the big five, and traits that have been described in this questionnaire are extroversion, conscientiousness, pleasantness, openness to new experiences and negative affectivity. The results of the survey show that in the selected facility prevail positive personality dimensions, and the negative affectivity is at its lowest level. For that reason this hotel should serve as an example of how to coordinate work in hotel management with the personality dimensions of employees, all in the service of satisfaction of guests. In that sense a very important role has the sector of human resources whose task is identifying personality characteristics and fitting personality characteristics with business activities that an individual performs, and the development of emotional intelligence which is especially important in hotel management.
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Papers by Dunja Vujicic
The article aims to discover whether and to what extent there is a relation between these three variables, drawing on theoretical approaches and a questionnaire conducted in Novi Sad in 2012/2013 on a sample of 149 respondents in companies involved in tourism (hotels, tourist agencies and restaurants). The results indicate that there are strong positive correlations between organizational commitment and the variables which measure job satisfaction, while job insecurity correlates negatively with the variables which describe job satisfaction and organizational commitment.
Keywords: Job insecurity, job satisfaction, organizational commitment, tourism
employees with the characteristics of their job in order to achieve more productive work and accomplish
maximum customer satisfaction, as well as to create competitive advantage. The survey was conducted
on a sample of 50 employees in the hotel “Prezident” in Novi Sad. In the survey was used the questionnaire
of personality dimensions of the big five, and traits that have been described in this questionnaire
are extroversion, conscientiousness, pleasantness, openness to new experiences and negative
affectivity. The results of the survey show that in the selected facility prevail positive personality dimensions,
and the negative affectivity is at its lowest level. For that reason this hotel should serve as an
example of how to coordinate work in hotel management with the personality dimensions of employees,
all in the service of satisfaction of guests. In that sense a very important role has the sector of human
resources whose task is identifying personality characteristics and fitting personality characteristics
with business activities that an individual performs, and the development of emotional intelligence
which is especially important in hotel management.
The article aims to discover whether and to what extent there is a relation between these three variables, drawing on theoretical approaches and a questionnaire conducted in Novi Sad in 2012/2013 on a sample of 149 respondents in companies involved in tourism (hotels, tourist agencies and restaurants). The results indicate that there are strong positive correlations between organizational commitment and the variables which measure job satisfaction, while job insecurity correlates negatively with the variables which describe job satisfaction and organizational commitment.
Keywords: Job insecurity, job satisfaction, organizational commitment, tourism
employees with the characteristics of their job in order to achieve more productive work and accomplish
maximum customer satisfaction, as well as to create competitive advantage. The survey was conducted
on a sample of 50 employees in the hotel “Prezident” in Novi Sad. In the survey was used the questionnaire
of personality dimensions of the big five, and traits that have been described in this questionnaire
are extroversion, conscientiousness, pleasantness, openness to new experiences and negative
affectivity. The results of the survey show that in the selected facility prevail positive personality dimensions,
and the negative affectivity is at its lowest level. For that reason this hotel should serve as an
example of how to coordinate work in hotel management with the personality dimensions of employees,
all in the service of satisfaction of guests. In that sense a very important role has the sector of human
resources whose task is identifying personality characteristics and fitting personality characteristics
with business activities that an individual performs, and the development of emotional intelligence
which is especially important in hotel management.