Papers by Dorothea Wahyu Ariani
International Review of Management and Marketing
Employee performance (EP) is an important variable that can improve company performance. Many stu... more Employee performance (EP) is an important variable that can improve company performance. Many studies have examined various factors that influence EP. Compensation, motivation, and job satisfaction (JS) are three important variables that have been shown to have an effect EP. This study aimed to examine the model of the relationship between the four variables. By using 520 government company employees in Yogyakarta, Indonesia, the results of model testing proved that compensation, motivation, and JS were related to EP. The results of the mediation model testing using structural equation modeling (SEM) found that motivation also played a role as a mediating variable for the relationship between financial rewards and EP. In this relationship model, motivation was able to increase JS, but employees who feel satisfied cannot guarantee that they will perform better.
International Journal of Professional Business Review
Purpose: The objective of this study was to re-examined the relationship of job satisfaction, org... more Purpose: The objective of this study was to re-examined the relationship of job satisfaction, organizational culture and employee performance. Theoretical framework: There were several studies that examine the relationship between organizational culture, job satisfaction, and employee performance. The employee performance is a consequence of organizational culture and employee job satisfaction. The relationship between the three variables is not surprising, especially the relationship between the two types of performance measures, in-role performance (IRP) and extra-role performance (ERP). Design/methodology/approach: This study aims to re-examine the relationship and influence job satisfaction (JS), organizational culture (OC), in-role performance (IRP), and extra-role performance (ERP) using 376 employees who work in several micro, small and medium scale manufacturing companies in Yogyakarta, Indonesia. The factor analysis was used to test the validity, and Cronbach’ Alpha ...
ata kuliah Manajemen Kualitas termasuk ke dalam rumpun manajemen Operasi. Manajemen Kualitas beri... more ata kuliah Manajemen Kualitas termasuk ke dalam rumpun manajemen Operasi. Manajemen Kualitas berisi penjelasan tentang Manajemen Kualitas, Total Quality Management (TQM), Just In Time (JIT), Total Quality Service (TQS), Kepemimpinan Kualitas, Quality Assurance, ISO 9000, Alat-alat Teknis Pengendalian Kualitas, dan Audit Kualitas Internal. Mata kuliah ini termasuk dalam kelompok Mata Kuliah Keahlian Berkarya (MKB) dengan bobot kredit sebesar 3 (tiga) satuan kredit semester yang dapat Anda gunakan untuk menerapkan konsep, ketentuan-ketentuan manajemen kualitas dan pengendalian manajemen kualitas terpadu di perusahaan manufaktur maupun perusahaan jasa. Manajemen Kualitas merupakan proses perencanaan, pengorganisasian, kepemimpinan, dan pengendalian terhadap pelaksanaan prinsip kualitas dalam organisasi atau perusahaan. BMP Manajemen Kualitas terdiri atas 9 (sembilan) modul yang meliputi: Modul 1: Membahas Manajemen Kualitas yang berisi penjelasan tentang pengertian kualitas, mengapa kualitas penting, konsep kualitas pada industri manufaktur, konsep kualitas pada industri jasa, pengertian manajemen kualitas, sejarah perkembangan manajemen kualitas, model-model manajemen kualitas: Deming, Juran, dan Crosby, biaya kualitas serta biaya kualitas dan nilai kualitas. Modul 2: Membahas Total Quality Management (TQM) yang berisi penjelasan tentang pengertian dan konsep Total Quality Management (TQM), perubahan dalam Total Quality Management, elemen-elemen penting dalam Total Quality Management, hambatan dalam penerapan Total Quality Management, merealisasikan Total Quality Management, perbaikan secara terus menerus (Kaizen), Reengineering dan Benchmarking, Strategic Quality Management dan penerapan TQM dalam industri manufaktur dan jasa. Modul 3: Membahas Just In Time (JIT) yang berisi penjelasan tentang pengertian Just In Time (JIT), hubungan JIT dan TQM, implikasi strategik sistem JIT, menghasilkan produk sesuai jadwal berdasarkan permintaan pelanggan, memproduksi dalam jumlah M brought to you by CORE View metadata, citation and similar papers at core.ac.uk
Manajemen operasi jasa
Graha Ilmu, 2009
isnis dilakukan untuk melayani kebutuhan pelanggan melalui pemiliknya untuk mendapatkan keuntunga... more isnis dilakukan untuk melayani kebutuhan pelanggan melalui pemiliknya untuk mendapatkan keuntungan. Orang yang menciptakan dan melakukan bisnis pasti melihat adanya kesempatan untuk menghasilkan produk dan mendapatkan keuntungan di masa mendatang. Bisnis akan mendapatkan keuntungan bila dapat menghasilkan dan memasarkan produk kepada pelanggan. Perbedaan antara pendapatan dan biaya produksi menunjukkan keuntungan yang dapat diperoleh dari bisnis tersebut. Keuntungan tersebut akan diterima oleh pemilik yang telah mendapatkan insentif atas usahanya dalam membangun bisnis tersebut. Pemahaman mengenai bisnis penting bagi orang yang akan memulai pekerjaan dalam bisnis. Bisnis adalah organisasi atau individu yang mencari keuntungan dengan penyediaan produk yang memuaskan kebutuhan pelanggan. Produk adalah barang atau layanan, atau ide, baik yang mempunyai karaktaristik berwujud maupun yang tidak berwujud yang dapat memuaskan dan memberikan manfaat. Keuntungannya adalah sasaran utama bisnis, yaitu perbedaan antara biaya untuk membuat dan menjual produk dan apa yang pelanggan bayar untuk produk atau layanan tersebut. Bisnis berhubungan erat dengan kewirausahaan karena bisnis membutuhkan orang yang mampu berwirausaha. Kewirausahaan merupakan proses mencari kesempatan di bawah kondisi yang berisiko. Sementara itu, perekonomian merupakan sistem pendistribusian sumber daya untuk menghasilkan barang dan jasa di dalam suatu sistem sosial. Modul 1 ini membahas pengertian bisnis, kewirausahaan, dan lingkungan bisnis. Modul 1 ini terdiri dari tiga kegiatan belajar, Kegiatan belajar pertama membahas pengertian bisnis dan lingkungan bisnis yang meliputi B PENDAHUL UAN brought to you by CORE View metadata, citation and similar papers at core.ac.uk
How to Prevent Burnout and Improve Performance? The Role of Perceived Autonomy and Spirituality to Achieve Higher Performance
Rabbi Myer and Dorothy Kripke Center, Creighton University, 2020
Why externalize failure? Social goals, engagement and self-handicapping in the concern of eastern cultural community
Cogent Education
eragamnya kepentingan para pihak yang terlibat dalam kegiatan di dalam perusahaan mendorong perlu... more eragamnya kepentingan para pihak yang terlibat dalam kegiatan di dalam perusahaan mendorong perlunya pengaturan hubungan antarberbagai pihak tersebut. Hubungan yang harmonis tentu akan berpengaruh secara signifikan terhadap kinerja individual maupun organisasional. Hubungan di antara berbagai pihak baik pihak di dalam maupun antara pihak internal dan eksternal perusahaan atau organisasi diatur dalam sistem pengaturan kerja atau pekerjaan yang disebut dengan hubungan industrial. Pengaturan tersebut meliputi berbagai aspek, yaitu ekonomi, sosial, politik, dan hukum. Hubungan di antara berbagai pihak dalam hubungan industrial tersebut meliputi pengusaha, pekerja, pemerintah, dan masyarakat. Pengusaha, pekerja, dan pemerintah serta masyarakat pada umumnya masing-masing mempunyai kepentingan bersama atas keberhasilan dan kelangsungan hidup perusahaan. Pengusaha dan pekerja harus secara bersama-sama memberikan upaya yang optimal melalui pelaksanaan tugas sehari-hari untuk menjaga kelangsungan hidup perusahaan dan meningkatkan keberhasilan perusahaan. Pekerja dan serikat pekerja harus membuat kesan bahwa perusahaan hanya untuk kepentingan pengusaha. Pengusaha juga harus membuang sikap yang memperlakukan pekerja hanya sebagai faktor produksi. Dalam perkembangannya, hubungan industrial tidak hanya menekankan pada aspek pengaturan yang tertuang dalam undang-undang ketenagakerjaan dan berbagai peraturan lainnya, melainkan menggali aspek lain mengenai hubungan industrial. Hubungan industrial membahas hubungan individu, kelompok, dan organisasi. Hal ini tentu saja mirip dengan perilaku organisasional dan manajemen sumber daya manusia, tetapi kajiannya tentu saja berbeda.
Manajemen Kualitas : Pendek Sisi Kualitatifaan
xiv-293 hlm. : - ; 23 cm
Manajemen Kualitas Pendekatan Sisi Kualitatif
316 hlm. : - ; 25 cm
Management kualitas : pendekatan sisi kualitatif
International Journal of Management and Business Research, 2013
This research compared ratings of task performance and contextual performance from three differen... more This research compared ratings of task performance and contextual performance from three different sources: self, peer, and supervisor. Participants were service industry employees in the service industries in Yogyakarta, Indonesia. A Sample of 146 employees and 40 supervisors from the service industries provided ratings of task performance and contextual performance. The results indicated that there were significant differences in the mean ratings across the two sources. Self-ratings and peer-ratings of task and contextual performance are not significantly different, but self-rating and supervisor-ratings of task and contextual performance are significantly different. Peer-ratings are significantly different from supervisor ratings of task performance, but not significantly different of contextual performance. Using MTMM matrix, there is a convergence for self-rating and peer-ratings of task and contextual performance. I also find strong method effects, indicating that ratings from...
This study addressed the role of motives in organizational behavior (OCB). Organizational concern... more This study addressed the role of motives in organizational behavior (OCB). Organizational concern motives, prosocial values motives, and impression management motives influence individuals' OCB in banking industry in Indonesia. A survey is conducted by using questionnaires from the previous research. The samples consisted of 531 tellers. Validity and reliability tests are used to evaluate the questionnaire contents. The Structural Equation Modeling (SEM) is employed to test the relationship among the variables. Relative to the other motives, organizational concern motives are most strongly associated with two dimensions of OCB, and prosocial values motives are most strongly with OCBO dimensions. Impression management motives do not influence both dimensions of OCB, OCBI and OCBO. The results suggest that motives may play an important role in OCB. This study offer two theoretical contributions to existing understandings of OCB. First, this research results help to resolve conflic...
International journal of business and social research, 2014
Our research focuses on the impact of supportive leadership and employee engagement on the organi... more Our research focuses on the impact of supportive leadership and employee engagement on the organizational citizenship behavior (OCB). The research study setting with the individual unit of analysis. A survey was conducted by using questionnaires from previous research. The questionnaires were sent to 300 employees in service organizations in Yogyakarta, Indonesia, 252 completed surveys data were returned anonymously in sealed envelopes. Validity and reliability tests were used to test the questionnaires contents. The structural equation modeling (SEM) was used to test the relationship among variables. The result proved that supportive leadership and employee engagement have direct positive relationship with OCB and employee engagement mediated the relationship between supportive leadership and OCB. A thorough discussion on the relationship among the variables as well as on self-rating is presented in this paper.
International Journal of Asian Social Science
This study addressed the role of motives in organizational behavior (OCB). Organizational concern... more This study addressed the role of motives in organizational behavior (OCB). Organizational concern motives, prosocial values motives, and impression management motives influence individuals' OCB in banking industry in Indonesia. A survey is conducted by using questionnaires from the previous research. The samples consisted of 531 tellers. Validity and reliability tests are used to evaluate the questionnaire contents. The Structural Equation Modeling (SEM) is employed to test the relationship among the variables. Relative to the other motives, organizational concern motives are most strongly associated with two dimensions of OCB, and prosocial values motives are most strongly with OCBO dimensions. Impression management motives do not influence both dimensions of OCB, OCBI and OCBO. The results suggest that motives may play an important role in OCB.
Why Do I Perform? Mediating Effects of Intrinsic and Extrinsic Motivation and Moderating Effect of Gender on Personality and Student Performance
The following study examines the intrinsic and extrinsic motivation as mediating variable in the ... more The following study examines the intrinsic and extrinsic motivation as mediating variable in the relationship between core self-evaluation personality and academic performance. In addition, this study also examines gender differences as a moderating variable of relationship model of core self-evaluation personality, intrinsic motivation, extrinsic motivation and academic performance. The study was conducted in Indonesia with 424 school of business students as the sample. Methods of testing construct validity is conducted by factor analysis, whereas the internal consistency reliability testing using Cronbach's Alpha. Method of data analysis is conducted by the structural equation model using AMOS. The results of this study indicated that the relation between core self-evaluation personality and performance is partially mediated by intrinsic motivation and extrinsic motivation. In addition, gender differences moderate the relationship model. This study contributes to the understan...
Relationship Lecturers' Organizational Citizenship Behavior, Students' Motivation and Students' Performance in Indonesia
This study aims to test the relationship models between lecturers' organizational citizenship... more This study aims to test the relationship models between lecturers' organizational citizenship behavior (teachers' OCB), students' motivation, and students' performance. This study also aimed to test students' motivation as a mediating variable. The study was conducted in Bandung, Indonesia with 490 of college students as the sample. Methods of testing construct validity is conducted by factor analysis, whereas the internal consistency reliability testing using Cronbach's Alpha. Method of the data analysis is conducted by the structural equation model (SEM) using Analysis of Moment Structures (AMOS). The results of this study indicated that the relation between lecturers' OCB and students' performance is mediated by students' motivation. This study contributes to the understanding of the lecturers' OCB as an important variable to motivate college students for achieving performance, students' participation, and students' obedience in col...
Organization have long been interested in the role of management on how employees think and feel ... more Organization have long been interested in the role of management on how employees think and feel about their jobs, as well as what employees are willing to dedicate to the organization. This study tested the relationship between employee engagement, organizational citizenship behavior (OCB), and counterproductive work behavior (CWB). The author administered 507 participants employee engagement scale, organizational OCB scale, and CWB scale of service industries in Yogyakarta, Indonesia. Validity and reliability tests were used to evaluate the questionnaire contents. The result indicated a significant positive relation between employee engagement and OCB and a significant negative relation between employee engagement and CWB and between OCB and CWB This result also indicated no differences between employee engagement of female and male. This result shows that there is a different in mean score of OCB and CWB between male and female.
As well as cognitive competence, social competence is an important factor in improving student... more As well as cognitive competence, social competence is an important factor in improving student's academic motivation. Social relationships can encourage greater psychological place attachment capable of creating motivated strategies for learning interests and learning effort. This study aims to test models of the relationship between social relationships and motivated strategies for learning interests and learning effort with psychological place attachment as a mediating variable. This study also examines the role of gender as a moderating variable in the relationship model four variables studied. The study was conducted in Indonesia with 369 schools of business students as the sample. Methods of testing construct validity is conducted by factor analysis, whereas the internal consistency reliability testing using Cronbach's Alpha. Method of data analysis is conducted by the structural equation model using AMOS. The results of this study indicated that the relation between so...
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Papers by Dorothea Wahyu Ariani