Die Dokumente auf EconStor dürfen zu eigenen wissenschaftlichen Zwecken und zum Privatgebrauch ge... more Die Dokumente auf EconStor dürfen zu eigenen wissenschaftlichen Zwecken und zum Privatgebrauch gespeichert und kopiert werden. Sie dürfen die Dokumente nicht für öffentliche oder kommerzielle Zwecke vervielfältigen, öffentlich ausstellen, öffentlich zugänglich machen, vertreiben oder anderweitig nutzen. Sofern die Verfasser die Dokumente unter Open-Content-Lizenzen (insbesondere CC-Lizenzen) zur Verfügung gestellt haben sollten, gelten abweichend von diesen Nutzungsbedingungen die in der dort genannten Lizenz gewährten Nutzungsrechte. Terms of use: Documents in EconStor may be saved and copied for your personal and scholarly purposes. You are not to copy documents for public or commercial purposes, to exhibit the documents publicly, to make them publicly available on the internet, or to distribute or otherwise use the documents in public. If the documents have been made available under an Open Content Licence (especially Creative Commons Licences), you may exercise further usage rights as specified in the indicated licence.
This chapter offers insights into women entrepreneurship in the Republic of Kosovo. The chapter i... more This chapter offers insights into women entrepreneurship in the Republic of Kosovo. The chapter initially provides the historical and demographic overview of Kosovo. The study continues by presenting the current state of women entrepreneurship through the available data. Further government policies for women entrepreneurship promotion followed by the local and international organizations that support women entrepreneurship are discussed. And, in the end, the chapter takes a look at the development of women entrepreneurship in the future.
The following case concerns a spare parts shoplifter in a Mercedes Benz retail franchise. The rea... more The following case concerns a spare parts shoplifter in a Mercedes Benz retail franchise. The reader must determine the suitable managerial and sales person's actions, while considering legal implications, security, and cultural and gender issues. The influences of culture, nationality, and religion in the Gulf Region and how these influences effect management are discussed.
There is a dearth of research that investigates the effectiveness of different pedagogical method... more There is a dearth of research that investigates the effectiveness of different pedagogical methods for teaching entrepreneurship. This paper focuses on three learning design choices: experiential learning, use of teamwork, and focus on quantitative methods. The paper examines pedagogical variables that could contribute to raising student scores on constructs of change, risk taking, goal setting, feedback, and achievement as measured by our customized entrepreneurial propensity survey. Results offer moderate evidence to confirm effects of experiential learning designs for goal-setting and weak evidence for feedback. Additional findings suggest the need for rethinking the role of teamwork in entrepreneurship courses.
International Entrepreneurship and Management Journal, 2022
An alliance is an effective strategy for knowledge-intensive businesses in competition. Yet, litt... more An alliance is an effective strategy for knowledge-intensive businesses in competition. Yet, little is known about how strategic alliances work within small firms in the telecommunications industry, which plays an essential part in the COVID-19 pandemic infrastructure. The purpose of this article is to examine the impact of strategic alliance on firm performance among small entrepreneurial firms (SEFs) in the telecommunications industry. The study uses structural equation modeling to analyze primary data obtained from a sample of 74 small entrepreneurial firms in the telecommunications sector. We find that strategic alliances significantly and positively impact partners' performance in terms of financial, operational, and organizational effectiveness among small entrepreneurial firms in the telecommunication sector. Drawing on the findings, we recommend small entrepreneurial firms pay particular attention to pre-alliance and post-alliance issues, including partner similarity, alliance experience, partner' reputation, complementary skills, industry scope, commitment to improving trust and skill, and collaboration to boost performance. In addition, based on the results of this study, we discuss research implications for challenges of telecommunications SEFs in the time of the COVID-19 pandemic crisis.
The decision to buy a franchise, start a new independent business, or buy an existing business is... more The decision to buy a franchise, start a new independent business, or buy an existing business is a critical decision faced by entrepreneurs. This study uses the Resource-Based View (RBV) of organizations to compare franchisees in the startup phase to both entrepreneurs who start new independent businesses and entrepreneurs who purchase established businesses. Our analysis of U.S. data from the Kauffman Firm Survey found similarities among those starting franchises and purchasing existing independent businesses. Implications for future research and practice are discussed.
Social Entrepreneurship has proven to be a powerful attraction to college students who are attemp... more Social Entrepreneurship has proven to be a powerful attraction to college students who are attempting to weave together life’s purpose, education, and professional aspirations. The addition of academic service-learning or community-based learning to an existing cross-disciplinary program in entrepreneurship education has proven to provide students with direct experience as “changemakers” with community partners. The premise of this workshop is that one goal of higher education is to help students develop as effective and empowered changemakers, investigating concepts of social impact, systems-change, and sustainability. Social Entrepreneurship, regardless of one’s definition of that term, demands innovative thinking and entrepreneurial action. At UNCG, we’ve approached entrepreneurial education as a cross-disciplinary enterprise, one in which service-learning pedagogy and engaged scholarship is ideally suited. In this session, we will highlight courses from multiple disciplines in which students are immersed in social innovation education. Additionally, specific methods and class activities will be shared. Examples by discipline will be given as to how service-learning has contributed to effective community-university collaborations for both shared learning and community capacity building. As an example one class, Innovation and Entrepreneurship in Community Leadership, students discover the role of innovative thinking to successful entrepreneurial enterprises, and the connections to eight competencies selected from leadership theory and research. The experiential piece of the course was based on the research that indicates that entrepreneurship has greatly impacted upward mobility of underserved populations and women. Greensboro is a federally mandated refugee resettlement site, so we have a large population of immigrants and refugees. Students are required to work with business startups in the community that are owned by an immigrant or refugee. They must recognizing an existing innovation and develop an innovation with the community partner that moves the social enterprise incrementally towards a community identified goal. The presentation will share ideas about how one might work with under-served partners within our communities. During the session, participants will be introduced to the Human Centered Design (IDEO) methodology that allows for participatory action research, or engaged scholarship, appropriate even for beginner researchers. Human Centered Design is a process that helps students “hear” the needs of constituents in new ways, “create” innovative solutions to meet these needs, and “deliver” solutions with financial sustainability in mind. ( p. 3 Human Centered Design Toolkit. www.ideo.org). Human Centered Design can be used across any discipline with any community identified concern
Exploring differences within a U.S. sample of Hispanic direct sellers provides insights into the ... more Exploring differences within a U.S. sample of Hispanic direct sellers provides insights into the impact of acculturation on satisfaction survey responses. The scope of the study is constrained to sellers who self-identified ethnically as Latino/Hispanic on a U.S. national survey of direct sellers. Findings show evidence of cultural heterogeneity within this sample of Hispanic direct sellers that corresponds to their uses of English and Spanish in selling activities. Practical implications suggest that Spanish Dominant Sellers claim higher satisfaction ratings and higher performance estimates than do English Dominant Sellers. English Dominant Sellers indicate greater use of Web 2.0 technologies for selling. Implications and future studies are discussed.
The decision-making process concerning succession issues for family businesses is crucial as it a... more The decision-making process concerning succession issues for family businesses is crucial as it affects long term performance and sustainability. However, while succession issues in family business has been extensively studied, the decision-making process for women-owned family businesses is sparse, particularly in transition economies. This is despite the growth of women-owned businesses worldwide. This study explores the succession decision-making process in women-owned small family businesses in Kosovo using a qualitative approach. The findings suggest that group decision making is important in family businesses and plays a role in determining how gender influences succession planning. Managerial and policy implications are discussed.
An internal locus of control has been linked empirically to entrepreneurial activity. In changing... more An internal locus of control has been linked empirically to entrepreneurial activity. In changing to a market economy, therefore, the Russian Republic may face hidden psychological barriers if 70 years of a closely managed economy has Induced a perception of control located In powerful others rather than oneself. Levenson's (three-dimensional) locus of control scale Is administered In the former Soviet Union and the results compared to baseline data across various countries and cultures. The findings Indicate that when compared to most countries, the Russian respondents did possess lower Internal locus of control scores and In some Instances higher powerful other scores.
International Entrepreneurship and Management Journal, 2015
Our study answers the call for a better understanding of female entrepreneurs in Morocco and the ... more Our study answers the call for a better understanding of female entrepreneurs in Morocco and the role families play in launch decisions. The purpose of this paper is to analyze the influence of perceived management skills and perceived gender discrimination in obtaining funds on women entrepreneurs' propensity to start their businesses with or without family members. Drawing upon the family embeddedness and institutional economics theoretical frameworks, perceived high management capabilities are found to increase the likelihood that a female entrepreneur will set up her business with family members. However, when the entrepreneur perceives gender discrimination in obtaining funds, this will negatively moderate this relationship and will make it more likely that a woman will start her business alone or with nonrelatives. This research contributes to the literature by advancing knowledge of the socio-cultural factors, embedded in the family-oriented contextual framework, that affect women entrepreneurs' ways of starting their businesses. Implications affecting the success of women-owned start-up businesses and public policy implications are discussed.
Information is needed at every level for universities as well as for specific programs. In the ca... more Information is needed at every level for universities as well as for specific programs. In the case of entrepreneurship programs, particularly cross-disciplinary entrepreneurship programs, prove the value of cross-disciplinary programs and their impact. These programs are new and not yet well established on most campuses. Therefore, across campus entrepreneurship programs need even more justification in today’s cost-cutting environment.
Entrepreneurship Education (EE) was first a topic of interest at UNCG through a state-wide propos... more Entrepreneurship Education (EE) was first a topic of interest at UNCG through a state-wide proposed grant. The Kauffman Foundation in Kansas City, Missouri, approached the University of North Carolina System (UNC System) to fund entrepreneurship efforts on 16 of the 17 state campuses in the state. UNC Chapel Hill already had a Kauffman Foundation grant as part of an earlier cycle called the Kauffman Campuses℠ Initiative launched in 2003 that included $25 million to eight campuses: Florida International University, Howard University, University of Illinois at Urbana-Champaign, University of North Carolina at Chapel Hill, University of Rochester, University of Texas at El Paso, Wake Forest University, and Washington University in St. Louis. The Second Round Kauffman Campuses were awarded $23 million in 2006 and included: Arizona State University, Georgetown University, Purdue University, Syracuse University, University of Maryland, Baltimore County, and University of Wisconsin-Madison. In part, due to an outcry from smaller universities and colleges for not being included in the first two grant rounds, the Kauffman Foundation, in partnership with the Burton D. Morgan Foundation, formed the Northeast Ohio Entrepreneurship Program that included Hiram College, Baldwin-Wallace College, Lake Erie College, Oberlin College, and The College of Wooster (Kauffman Panel on Entrepreneurship Curriculum in Higher Education, 2008).
In this session the CEO’s of the AACSB and EQUIS shall dialogue about the future of business scho... more In this session the CEO’s of the AACSB and EQUIS shall dialogue about the future of business school accreditation and the importance that business schools hold for the furtherance of capitalism. Th...
ABSTRACT AN EXPLORATORY STUDY OF RETAIL SERVICE MANAGEMENT IN THE PHILIPPINES ABSTRACT The Philip... more ABSTRACT AN EXPLORATORY STUDY OF RETAIL SERVICE MANAGEMENT IN THE PHILIPPINES ABSTRACT The Philippines has become an important source of global middle managers as its population has become more educated and bilingual. Along with China, the Philippines attracts international enterprises seeking to establish a presence in Asia. This exploratory study examines retail small/medium enterprises (SMEs) management and employee perceptions of customer service. The results suggest that managers and employees in the Philippines behave in similar ways to those in western countries, but there are differences, probably related to cultural characteristics. The Philippines is a culturally diverse country, with historical and cultural influences from China, Malaysia, Spain, Japan, and the United States. As the Philippine market becomes more ingrained in a globalized environment, the importance of service quality increases. Global retailers stand to benefit from this study through an enhanced understanding of the mindsets and attributes of managers, employees, and customers in this region of the world. The lessons learned can be valuable in the formulation of training, sales and marketing, business development, human resources management, and strategic planning. Implications for practice are discussed.
... The Arab Culture Time Session Room 3: 30---5: 00 pm 17 Finance and Marketing Track# 3 Session... more ... The Arab Culture Time Session Room 3: 30---5: 00 pm 17 Finance and Marketing Track# 3 Session Chairs: Gary Cunningham, Bilkent University, Xia Yang, Bloomsburg University, USA and Daing nasir Ibrahim, Univeriti Sains Malaysia Said M. Elfakhani and Zeina A. Halabieh ...
Die Dokumente auf EconStor dürfen zu eigenen wissenschaftlichen Zwecken und zum Privatgebrauch ge... more Die Dokumente auf EconStor dürfen zu eigenen wissenschaftlichen Zwecken und zum Privatgebrauch gespeichert und kopiert werden. Sie dürfen die Dokumente nicht für öffentliche oder kommerzielle Zwecke vervielfältigen, öffentlich ausstellen, öffentlich zugänglich machen, vertreiben oder anderweitig nutzen. Sofern die Verfasser die Dokumente unter Open-Content-Lizenzen (insbesondere CC-Lizenzen) zur Verfügung gestellt haben sollten, gelten abweichend von diesen Nutzungsbedingungen die in der dort genannten Lizenz gewährten Nutzungsrechte. Terms of use: Documents in EconStor may be saved and copied for your personal and scholarly purposes. You are not to copy documents for public or commercial purposes, to exhibit the documents publicly, to make them publicly available on the internet, or to distribute or otherwise use the documents in public. If the documents have been made available under an Open Content Licence (especially Creative Commons Licences), you may exercise further usage rights as specified in the indicated licence.
This chapter offers insights into women entrepreneurship in the Republic of Kosovo. The chapter i... more This chapter offers insights into women entrepreneurship in the Republic of Kosovo. The chapter initially provides the historical and demographic overview of Kosovo. The study continues by presenting the current state of women entrepreneurship through the available data. Further government policies for women entrepreneurship promotion followed by the local and international organizations that support women entrepreneurship are discussed. And, in the end, the chapter takes a look at the development of women entrepreneurship in the future.
The following case concerns a spare parts shoplifter in a Mercedes Benz retail franchise. The rea... more The following case concerns a spare parts shoplifter in a Mercedes Benz retail franchise. The reader must determine the suitable managerial and sales person's actions, while considering legal implications, security, and cultural and gender issues. The influences of culture, nationality, and religion in the Gulf Region and how these influences effect management are discussed.
There is a dearth of research that investigates the effectiveness of different pedagogical method... more There is a dearth of research that investigates the effectiveness of different pedagogical methods for teaching entrepreneurship. This paper focuses on three learning design choices: experiential learning, use of teamwork, and focus on quantitative methods. The paper examines pedagogical variables that could contribute to raising student scores on constructs of change, risk taking, goal setting, feedback, and achievement as measured by our customized entrepreneurial propensity survey. Results offer moderate evidence to confirm effects of experiential learning designs for goal-setting and weak evidence for feedback. Additional findings suggest the need for rethinking the role of teamwork in entrepreneurship courses.
International Entrepreneurship and Management Journal, 2022
An alliance is an effective strategy for knowledge-intensive businesses in competition. Yet, litt... more An alliance is an effective strategy for knowledge-intensive businesses in competition. Yet, little is known about how strategic alliances work within small firms in the telecommunications industry, which plays an essential part in the COVID-19 pandemic infrastructure. The purpose of this article is to examine the impact of strategic alliance on firm performance among small entrepreneurial firms (SEFs) in the telecommunications industry. The study uses structural equation modeling to analyze primary data obtained from a sample of 74 small entrepreneurial firms in the telecommunications sector. We find that strategic alliances significantly and positively impact partners' performance in terms of financial, operational, and organizational effectiveness among small entrepreneurial firms in the telecommunication sector. Drawing on the findings, we recommend small entrepreneurial firms pay particular attention to pre-alliance and post-alliance issues, including partner similarity, alliance experience, partner' reputation, complementary skills, industry scope, commitment to improving trust and skill, and collaboration to boost performance. In addition, based on the results of this study, we discuss research implications for challenges of telecommunications SEFs in the time of the COVID-19 pandemic crisis.
The decision to buy a franchise, start a new independent business, or buy an existing business is... more The decision to buy a franchise, start a new independent business, or buy an existing business is a critical decision faced by entrepreneurs. This study uses the Resource-Based View (RBV) of organizations to compare franchisees in the startup phase to both entrepreneurs who start new independent businesses and entrepreneurs who purchase established businesses. Our analysis of U.S. data from the Kauffman Firm Survey found similarities among those starting franchises and purchasing existing independent businesses. Implications for future research and practice are discussed.
Social Entrepreneurship has proven to be a powerful attraction to college students who are attemp... more Social Entrepreneurship has proven to be a powerful attraction to college students who are attempting to weave together life’s purpose, education, and professional aspirations. The addition of academic service-learning or community-based learning to an existing cross-disciplinary program in entrepreneurship education has proven to provide students with direct experience as “changemakers” with community partners. The premise of this workshop is that one goal of higher education is to help students develop as effective and empowered changemakers, investigating concepts of social impact, systems-change, and sustainability. Social Entrepreneurship, regardless of one’s definition of that term, demands innovative thinking and entrepreneurial action. At UNCG, we’ve approached entrepreneurial education as a cross-disciplinary enterprise, one in which service-learning pedagogy and engaged scholarship is ideally suited. In this session, we will highlight courses from multiple disciplines in which students are immersed in social innovation education. Additionally, specific methods and class activities will be shared. Examples by discipline will be given as to how service-learning has contributed to effective community-university collaborations for both shared learning and community capacity building. As an example one class, Innovation and Entrepreneurship in Community Leadership, students discover the role of innovative thinking to successful entrepreneurial enterprises, and the connections to eight competencies selected from leadership theory and research. The experiential piece of the course was based on the research that indicates that entrepreneurship has greatly impacted upward mobility of underserved populations and women. Greensboro is a federally mandated refugee resettlement site, so we have a large population of immigrants and refugees. Students are required to work with business startups in the community that are owned by an immigrant or refugee. They must recognizing an existing innovation and develop an innovation with the community partner that moves the social enterprise incrementally towards a community identified goal. The presentation will share ideas about how one might work with under-served partners within our communities. During the session, participants will be introduced to the Human Centered Design (IDEO) methodology that allows for participatory action research, or engaged scholarship, appropriate even for beginner researchers. Human Centered Design is a process that helps students “hear” the needs of constituents in new ways, “create” innovative solutions to meet these needs, and “deliver” solutions with financial sustainability in mind. ( p. 3 Human Centered Design Toolkit. www.ideo.org). Human Centered Design can be used across any discipline with any community identified concern
Exploring differences within a U.S. sample of Hispanic direct sellers provides insights into the ... more Exploring differences within a U.S. sample of Hispanic direct sellers provides insights into the impact of acculturation on satisfaction survey responses. The scope of the study is constrained to sellers who self-identified ethnically as Latino/Hispanic on a U.S. national survey of direct sellers. Findings show evidence of cultural heterogeneity within this sample of Hispanic direct sellers that corresponds to their uses of English and Spanish in selling activities. Practical implications suggest that Spanish Dominant Sellers claim higher satisfaction ratings and higher performance estimates than do English Dominant Sellers. English Dominant Sellers indicate greater use of Web 2.0 technologies for selling. Implications and future studies are discussed.
The decision-making process concerning succession issues for family businesses is crucial as it a... more The decision-making process concerning succession issues for family businesses is crucial as it affects long term performance and sustainability. However, while succession issues in family business has been extensively studied, the decision-making process for women-owned family businesses is sparse, particularly in transition economies. This is despite the growth of women-owned businesses worldwide. This study explores the succession decision-making process in women-owned small family businesses in Kosovo using a qualitative approach. The findings suggest that group decision making is important in family businesses and plays a role in determining how gender influences succession planning. Managerial and policy implications are discussed.
An internal locus of control has been linked empirically to entrepreneurial activity. In changing... more An internal locus of control has been linked empirically to entrepreneurial activity. In changing to a market economy, therefore, the Russian Republic may face hidden psychological barriers if 70 years of a closely managed economy has Induced a perception of control located In powerful others rather than oneself. Levenson's (three-dimensional) locus of control scale Is administered In the former Soviet Union and the results compared to baseline data across various countries and cultures. The findings Indicate that when compared to most countries, the Russian respondents did possess lower Internal locus of control scores and In some Instances higher powerful other scores.
International Entrepreneurship and Management Journal, 2015
Our study answers the call for a better understanding of female entrepreneurs in Morocco and the ... more Our study answers the call for a better understanding of female entrepreneurs in Morocco and the role families play in launch decisions. The purpose of this paper is to analyze the influence of perceived management skills and perceived gender discrimination in obtaining funds on women entrepreneurs' propensity to start their businesses with or without family members. Drawing upon the family embeddedness and institutional economics theoretical frameworks, perceived high management capabilities are found to increase the likelihood that a female entrepreneur will set up her business with family members. However, when the entrepreneur perceives gender discrimination in obtaining funds, this will negatively moderate this relationship and will make it more likely that a woman will start her business alone or with nonrelatives. This research contributes to the literature by advancing knowledge of the socio-cultural factors, embedded in the family-oriented contextual framework, that affect women entrepreneurs' ways of starting their businesses. Implications affecting the success of women-owned start-up businesses and public policy implications are discussed.
Information is needed at every level for universities as well as for specific programs. In the ca... more Information is needed at every level for universities as well as for specific programs. In the case of entrepreneurship programs, particularly cross-disciplinary entrepreneurship programs, prove the value of cross-disciplinary programs and their impact. These programs are new and not yet well established on most campuses. Therefore, across campus entrepreneurship programs need even more justification in today’s cost-cutting environment.
Entrepreneurship Education (EE) was first a topic of interest at UNCG through a state-wide propos... more Entrepreneurship Education (EE) was first a topic of interest at UNCG through a state-wide proposed grant. The Kauffman Foundation in Kansas City, Missouri, approached the University of North Carolina System (UNC System) to fund entrepreneurship efforts on 16 of the 17 state campuses in the state. UNC Chapel Hill already had a Kauffman Foundation grant as part of an earlier cycle called the Kauffman Campuses℠ Initiative launched in 2003 that included $25 million to eight campuses: Florida International University, Howard University, University of Illinois at Urbana-Champaign, University of North Carolina at Chapel Hill, University of Rochester, University of Texas at El Paso, Wake Forest University, and Washington University in St. Louis. The Second Round Kauffman Campuses were awarded $23 million in 2006 and included: Arizona State University, Georgetown University, Purdue University, Syracuse University, University of Maryland, Baltimore County, and University of Wisconsin-Madison. In part, due to an outcry from smaller universities and colleges for not being included in the first two grant rounds, the Kauffman Foundation, in partnership with the Burton D. Morgan Foundation, formed the Northeast Ohio Entrepreneurship Program that included Hiram College, Baldwin-Wallace College, Lake Erie College, Oberlin College, and The College of Wooster (Kauffman Panel on Entrepreneurship Curriculum in Higher Education, 2008).
In this session the CEO’s of the AACSB and EQUIS shall dialogue about the future of business scho... more In this session the CEO’s of the AACSB and EQUIS shall dialogue about the future of business school accreditation and the importance that business schools hold for the furtherance of capitalism. Th...
ABSTRACT AN EXPLORATORY STUDY OF RETAIL SERVICE MANAGEMENT IN THE PHILIPPINES ABSTRACT The Philip... more ABSTRACT AN EXPLORATORY STUDY OF RETAIL SERVICE MANAGEMENT IN THE PHILIPPINES ABSTRACT The Philippines has become an important source of global middle managers as its population has become more educated and bilingual. Along with China, the Philippines attracts international enterprises seeking to establish a presence in Asia. This exploratory study examines retail small/medium enterprises (SMEs) management and employee perceptions of customer service. The results suggest that managers and employees in the Philippines behave in similar ways to those in western countries, but there are differences, probably related to cultural characteristics. The Philippines is a culturally diverse country, with historical and cultural influences from China, Malaysia, Spain, Japan, and the United States. As the Philippine market becomes more ingrained in a globalized environment, the importance of service quality increases. Global retailers stand to benefit from this study through an enhanced understanding of the mindsets and attributes of managers, employees, and customers in this region of the world. The lessons learned can be valuable in the formulation of training, sales and marketing, business development, human resources management, and strategic planning. Implications for practice are discussed.
... The Arab Culture Time Session Room 3: 30---5: 00 pm 17 Finance and Marketing Track# 3 Session... more ... The Arab Culture Time Session Room 3: 30---5: 00 pm 17 Finance and Marketing Track# 3 Session Chairs: Gary Cunningham, Bilkent University, Xia Yang, Bloomsburg University, USA and Daing nasir Ibrahim, Univeriti Sains Malaysia Said M. Elfakhani and Zeina A. Halabieh ...
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