This paper explores the efficacy of applying active learning methods in tutorials for internation... more This paper explores the efficacy of applying active learning methods in tutorials for international students. First it looks at the way that tutorials were being conducted and discusses their inadequacies and the need for change. The paper then describes some of the different activities that were used to involve the students in a more active form of learning. The positive feeling of the tutor regarding the change was confirmed by the feedback from the students to a questionnaire. The paper argues that despite the language difficulties and a tradition of rote learning, international students respond more readily to a variety of more interactive practices, but this cannot happen unless the tutor is prepared to make greater efforts to plan more innovative activities.
This paper has emerged from an ongoing research project investigating the policy, behavioural and... more This paper has emerged from an ongoing research project investigating the policy, behavioural and curricular issues associated with the online educational experience of Chinese university students studying onshore in Australia. Two key perceptions have surfaced. First, that these students are uncomfortable with learning in online mode, despite their familiarity with computers and information technology. Second, that their command of English is a factor, with debate over whether they would feel more comfortable engaging in learning activities in a class-based face-to-face context than in online mode. Arguably, while important, these concerns are symptoms of a broader problem, which may have to do with cultural and behavioural considerations both in Australia and the home country. This paper seeks to identify these underlying causes and propose potential solutions to the problems of online education. The findings confirm that, although Chinese student enrolments remain stable, there i...
2008 10th IEEE International Conference on High Performance Computing and Communications, 2008
One of the characteristics of the current web services is that many clients request the same or s... more One of the characteristics of the current web services is that many clients request the same or similar service from a group of replicated servers, e.g. music or movie downloading in peer-to-peer networks. Most of the time, servers are heterogeneous ones in terms of service rate. Much of research has been done in the homogeneous environment. However, there is has been little done on the heterogeneous scenario. It is important and urgent that we have models for heterogeneous server groups for the current Internet applications design and analysis. In this paper, we deploy an approximation method to transform heterogeneous systems into a group of homogeneous system. As a result, the previous results of homogeneous studies can be applied in heterogeneous cases. In order to test the approximation ratio of the proposed model to real applications, we conducted simulations to obtain the degree of similarity. We use two common strategies: random selection algorithm and Firs-Come-First-Serve (FCFS) algorithm to test the approximation ratio of the proposed model. The simulations indicate that the approximation model works well.
Much has been written about various forms of transnational education, some of them greatly concer... more Much has been written about various forms of transnational education, some of them greatly concerned about the problems but few making any real analysis of how the students and staff concerned feel about such enterprises. This paper investigates the degree to which key stakeholders are satisfied with the academic achievements of students in a transnational education campus. Questionnaires were completed by past and present students, local staff members, and the course coordinators at the home university. The questionnaires attempted to gauge the satisfaction of the stakeholders with particular regard to the relevance of the courses, the implication of a multicultural campus, the communication between the international campus and the home university, and the academic quality insofar as it met the demands of the course coordinators. This research revealed that, although there were some problems which require addressing, in general, most stakeholders were happy with the way the international campus functioned and the achievements it made. Among the issues raised, a major concern was the lack of sufficient reference to local conditions. There was a perennial problem of language, a problem which occurs with any form of multicultural education. However, the level of the students' performance satisfied most of the academics concerned. This investigation affirms the belief that transnational education is of great practical value, especially to students in developing countries. Hopefully financial restraints will not hinder the further development of such projects.
PurposeInnovation for service contributes to service quality and customer satisfaction, and furth... more PurposeInnovation for service contributes to service quality and customer satisfaction, and further benefits service-centered organizations to sustain competitive advantages. However, concurrent mediating and moderating mechanisms underlying innovation for service at both the group and individual levels have been scarcely investigated. The purpose of this study is to explore multilevel mediating and moderating mechanisms behind the relationship between dual-level transformational leadership (TFL) and innovation for service at the group and individual levels.Design/methodology/approachData were collected from two countries (i.e. China and Australia). Multilevel structural equation modeling was employed to validate the research model. Bootstrapping with 5,000 replications and latent moderated structural equation modeling were used to respectively examine the mediating and moderating mechanisms.FindingsThe cross-national results showed that task interdependence and creative role identi...
ObjectivesTo comprehend the relationship between various indicators of health service equity and ... more ObjectivesTo comprehend the relationship between various indicators of health service equity and patients’ health expenditure poverty in different regions of China, identify areas where equity in health service is lacking and provide ideas for improving patients’ health expenditure poverty.MethodData from China Family Panel Studies (CFPS) in 2018 and the HFGT index formula were used to calculate the health expenditure poverty index of each province. Moreover, Global Moran’s I and Local Moran’s I test are applied to measure whether there is spatial aggregation of health expenditure poverty. Finally, an elastic net regression model is established to analyze the impact of health service equity on health expenditure poverty, with the breadth of health expenditure poverty as the dependent variable and health service equity as the independent variable.ResultsIn the developed eastern provinces of China, the breadth of health expenditure poverty is relatively low. There is a significant pos...
Objective: The economic support of elderly patients with chronic diseases may affect their health... more Objective: The economic support of elderly patients with chronic diseases may affect their health status. This study assessed the impact of economic support on the health status of elderly patients with chronic diseases in China and explored the relationship between regional economic differences and the impact of economic support on health status.Methods: This study used the data of 3,416 elderly patients with chronic diseases from the China Health and Retirement Longitudinal Study (CHARLS) in 2018. Logit model and stepwise regression method were used to analyze and compare the influence of economic support on self-rated health, mental health, and activities of daily living (ADL) of elderly patients with chronic diseases. Sub-regional comparison was used for the research of regional differences in the impact of economic support on health.Results: we find that economic support has a positive effect on the health status of elderly patients with chronic diseases in China. Socioeconomic...
International Journal of Contemporary Hospitality Management, 2021
PurposeService innovative behavior from employees helps hospitality organizations gain a competit... more PurposeService innovative behavior from employees helps hospitality organizations gain a competitive advantage and sustain business flourishment. Although group diversity has been demonstrated as a predictor of employee outcomes, whether group diversity in terms of extraversion and openness enhances employee service innovative behavior remains a gap. This study aims to fill this gap by developing a multilevel model of the direct relationship between group diversity in terms of extraversion and openness and employee service innovative behavior and also the mediations and moderations behind the relationship.Design/methodology/approachThe authors collectd data from 44 Chinese hospitality teams. The research model was validated by multilevel structural equation modeling.FindingsResults showed that both group extraversion diversity and group openness diversity fostered employee service innovative behavior via creative self-efficacy. Developmental culture strengthened the effectiveness of...
Learning becomes more effective when students participate with a high level of engagement. Many m... more Learning becomes more effective when students participate with a high level of engagement. Many modern education theorists support the view that students need to be more actively engaged in the process of their education. This article outlines one attempt to experiment with an interactive tutorial.
Description: In business education being able to collaborate is an important graduate attribute. ... more Description: In business education being able to collaborate is an important graduate attribute. However, group work often leads to frustration among students. The paper investigated how students in an online business unit perceived group work. Results revealed distinctive student profiles. Some students thought they gained from it and clearly saw value in different characteristics of group work. For other students group work was a pain. The paper concludes with recommendations how to address these student groups.
International Journal of Hospitality Management, 2021
Abstract Service innovation from hospitality employees can contribute to improving service qualit... more Abstract Service innovation from hospitality employees can contribute to improving service quality and further facilitating hospitality organisations to gain competitive advantage and maintain prosperity. Drawing upon social exchange theory and social cognitive theory, we developed a multilevel model of the relationships between dual-focused transformational leadership (TFL) and service innovation at the team and individual levels, as well as mediating and moderating mechanisms behind the relationships. Data were collected from team leaders and their employees from hospitality organisations in Henan Province, China. Multilevel structural equation modelling (MSEM) was employed to validate the model. The results showed that team-focused TFL promoted team service innovation via developmental culture while individual-focused TFL promoted employee service innovative behaviour via creative self-efficacy. Group openness diversity concurrently moderated the relationship between developmental culture and team service innovation, and the relationship between individual-focused TFL and creative self-efficacy. Enlightened by the research findings, theoretical and practical implications are drawn.
Regardless of their disabilities, employees with disabilities can contribute to the performance o... more Regardless of their disabilities, employees with disabilities can contribute to the performance of public organizations. Our research purpose is to investigate how and when disability-inclusive human resource (HR) practices nurture the well-being of employees with disabilities in the public sector. Participants for this study consisted of employees with disabilities from departments and wards (grassroot-level governments) under the district-level governments in Ho Chi Minh City, Vietnam. Our results revealed the relationships between disability-inclusive HR practices and the well-being of public employees with disabilities via job resources as a mediator. The results further demonstrated that the effect of job resources on employee well-being was stronger for employees low in public service motivation than for those high in public service motivation.
Our research seeks to examine how and when charismatic leadership exercises influence on the crea... more Our research seeks to examine how and when charismatic leadership exercises influence on the creative behavior of teams in the public healthcare sector. Team creativity can contribute to the ongoing healthcare quality improvement as well as organizational growth. Our research proposes a model in which charismatic leadership has a direct impact on team creativity and an indirect impact on it via team job crafting as a mediator, as well as interacts with collective public service motivation to foster team job crafting. By utilizing the data from physicians and nurses in public hospitals in Vietnam, this study provides empirical evidence for the proposed model. Contributions to theory and practice, as well as paths for future research, are discussed.
Leadership & Organization Development Journal, 2017
Purpose The purpose of this paper is to investigate the role of ambidextrous leadership in foster... more Purpose The purpose of this paper is to investigate the role of ambidextrous leadership in fostering entrepreneurial orientation (EO) and operational performance. The research also seeks an insight into the moderating role that organizational social capital (OSC) plays on the relationship between ambidextrous leadership and EO. Design/methodology/approach The responses to the questionnaire survey were collected from 427 managers from software companies in Vietnam business context. Findings The data analysis verified the positive effect of ambidextrous leadership on EO, which was positively moderated by OSC. The research results also shed light on the predictive role of EO for the organization’s operational performance. Originality/value This research contributes to literature through identifying the convergence of entrepreneurship and operations management research streams, and the moderation role of OSC for the ambidextrous leadership-EO relationship.
It is the policy of The Canadian Modern Language Review that all manuscripts are reviewed by at l... more It is the policy of The Canadian Modern Language Review that all manuscripts are reviewed by at least three readers. We acknowledge with gratitude the following reviewers (in alphabetical order), in addition to the members of our Board ...
Description: In business education being able to collaborate is an important graduate attribute. ... more Description: In business education being able to collaborate is an important graduate attribute. However, group work often leads to frustration among students. The paper investigated how students in an online business unit perceived group work. Results revealed distinctive student profiles. Some students thought they gained from it and clearly saw value in different characteristics of group work. For other students group work was a pain. The paper concludes with recommendations how to address these student groups.
This paper explores the efficacy of applying active learning methods in tutorials for internation... more This paper explores the efficacy of applying active learning methods in tutorials for international students. First it looks at the way that tutorials were being conducted and discusses their inadequacies and the need for change. The paper then describes some of the different activities that were used to involve the students in a more active form of learning. The positive feeling of the tutor regarding the change was confirmed by the feedback from the students to a questionnaire. The paper argues that despite the language difficulties and a tradition of rote learning, international students respond more readily to a variety of more interactive practices, but this cannot happen unless the tutor is prepared to make greater efforts to plan more innovative activities.
This paper has emerged from an ongoing research project investigating the policy, behavioural and... more This paper has emerged from an ongoing research project investigating the policy, behavioural and curricular issues associated with the online educational experience of Chinese university students studying onshore in Australia. Two key perceptions have surfaced. First, that these students are uncomfortable with learning in online mode, despite their familiarity with computers and information technology. Second, that their command of English is a factor, with debate over whether they would feel more comfortable engaging in learning activities in a class-based face-to-face context than in online mode. Arguably, while important, these concerns are symptoms of a broader problem, which may have to do with cultural and behavioural considerations both in Australia and the home country. This paper seeks to identify these underlying causes and propose potential solutions to the problems of online education. The findings confirm that, although Chinese student enrolments remain stable, there i...
2008 10th IEEE International Conference on High Performance Computing and Communications, 2008
One of the characteristics of the current web services is that many clients request the same or s... more One of the characteristics of the current web services is that many clients request the same or similar service from a group of replicated servers, e.g. music or movie downloading in peer-to-peer networks. Most of the time, servers are heterogeneous ones in terms of service rate. Much of research has been done in the homogeneous environment. However, there is has been little done on the heterogeneous scenario. It is important and urgent that we have models for heterogeneous server groups for the current Internet applications design and analysis. In this paper, we deploy an approximation method to transform heterogeneous systems into a group of homogeneous system. As a result, the previous results of homogeneous studies can be applied in heterogeneous cases. In order to test the approximation ratio of the proposed model to real applications, we conducted simulations to obtain the degree of similarity. We use two common strategies: random selection algorithm and Firs-Come-First-Serve (FCFS) algorithm to test the approximation ratio of the proposed model. The simulations indicate that the approximation model works well.
Much has been written about various forms of transnational education, some of them greatly concer... more Much has been written about various forms of transnational education, some of them greatly concerned about the problems but few making any real analysis of how the students and staff concerned feel about such enterprises. This paper investigates the degree to which key stakeholders are satisfied with the academic achievements of students in a transnational education campus. Questionnaires were completed by past and present students, local staff members, and the course coordinators at the home university. The questionnaires attempted to gauge the satisfaction of the stakeholders with particular regard to the relevance of the courses, the implication of a multicultural campus, the communication between the international campus and the home university, and the academic quality insofar as it met the demands of the course coordinators. This research revealed that, although there were some problems which require addressing, in general, most stakeholders were happy with the way the international campus functioned and the achievements it made. Among the issues raised, a major concern was the lack of sufficient reference to local conditions. There was a perennial problem of language, a problem which occurs with any form of multicultural education. However, the level of the students' performance satisfied most of the academics concerned. This investigation affirms the belief that transnational education is of great practical value, especially to students in developing countries. Hopefully financial restraints will not hinder the further development of such projects.
PurposeInnovation for service contributes to service quality and customer satisfaction, and furth... more PurposeInnovation for service contributes to service quality and customer satisfaction, and further benefits service-centered organizations to sustain competitive advantages. However, concurrent mediating and moderating mechanisms underlying innovation for service at both the group and individual levels have been scarcely investigated. The purpose of this study is to explore multilevel mediating and moderating mechanisms behind the relationship between dual-level transformational leadership (TFL) and innovation for service at the group and individual levels.Design/methodology/approachData were collected from two countries (i.e. China and Australia). Multilevel structural equation modeling was employed to validate the research model. Bootstrapping with 5,000 replications and latent moderated structural equation modeling were used to respectively examine the mediating and moderating mechanisms.FindingsThe cross-national results showed that task interdependence and creative role identi...
ObjectivesTo comprehend the relationship between various indicators of health service equity and ... more ObjectivesTo comprehend the relationship between various indicators of health service equity and patients’ health expenditure poverty in different regions of China, identify areas where equity in health service is lacking and provide ideas for improving patients’ health expenditure poverty.MethodData from China Family Panel Studies (CFPS) in 2018 and the HFGT index formula were used to calculate the health expenditure poverty index of each province. Moreover, Global Moran’s I and Local Moran’s I test are applied to measure whether there is spatial aggregation of health expenditure poverty. Finally, an elastic net regression model is established to analyze the impact of health service equity on health expenditure poverty, with the breadth of health expenditure poverty as the dependent variable and health service equity as the independent variable.ResultsIn the developed eastern provinces of China, the breadth of health expenditure poverty is relatively low. There is a significant pos...
Objective: The economic support of elderly patients with chronic diseases may affect their health... more Objective: The economic support of elderly patients with chronic diseases may affect their health status. This study assessed the impact of economic support on the health status of elderly patients with chronic diseases in China and explored the relationship between regional economic differences and the impact of economic support on health status.Methods: This study used the data of 3,416 elderly patients with chronic diseases from the China Health and Retirement Longitudinal Study (CHARLS) in 2018. Logit model and stepwise regression method were used to analyze and compare the influence of economic support on self-rated health, mental health, and activities of daily living (ADL) of elderly patients with chronic diseases. Sub-regional comparison was used for the research of regional differences in the impact of economic support on health.Results: we find that economic support has a positive effect on the health status of elderly patients with chronic diseases in China. Socioeconomic...
International Journal of Contemporary Hospitality Management, 2021
PurposeService innovative behavior from employees helps hospitality organizations gain a competit... more PurposeService innovative behavior from employees helps hospitality organizations gain a competitive advantage and sustain business flourishment. Although group diversity has been demonstrated as a predictor of employee outcomes, whether group diversity in terms of extraversion and openness enhances employee service innovative behavior remains a gap. This study aims to fill this gap by developing a multilevel model of the direct relationship between group diversity in terms of extraversion and openness and employee service innovative behavior and also the mediations and moderations behind the relationship.Design/methodology/approachThe authors collectd data from 44 Chinese hospitality teams. The research model was validated by multilevel structural equation modeling.FindingsResults showed that both group extraversion diversity and group openness diversity fostered employee service innovative behavior via creative self-efficacy. Developmental culture strengthened the effectiveness of...
Learning becomes more effective when students participate with a high level of engagement. Many m... more Learning becomes more effective when students participate with a high level of engagement. Many modern education theorists support the view that students need to be more actively engaged in the process of their education. This article outlines one attempt to experiment with an interactive tutorial.
Description: In business education being able to collaborate is an important graduate attribute. ... more Description: In business education being able to collaborate is an important graduate attribute. However, group work often leads to frustration among students. The paper investigated how students in an online business unit perceived group work. Results revealed distinctive student profiles. Some students thought they gained from it and clearly saw value in different characteristics of group work. For other students group work was a pain. The paper concludes with recommendations how to address these student groups.
International Journal of Hospitality Management, 2021
Abstract Service innovation from hospitality employees can contribute to improving service qualit... more Abstract Service innovation from hospitality employees can contribute to improving service quality and further facilitating hospitality organisations to gain competitive advantage and maintain prosperity. Drawing upon social exchange theory and social cognitive theory, we developed a multilevel model of the relationships between dual-focused transformational leadership (TFL) and service innovation at the team and individual levels, as well as mediating and moderating mechanisms behind the relationships. Data were collected from team leaders and their employees from hospitality organisations in Henan Province, China. Multilevel structural equation modelling (MSEM) was employed to validate the model. The results showed that team-focused TFL promoted team service innovation via developmental culture while individual-focused TFL promoted employee service innovative behaviour via creative self-efficacy. Group openness diversity concurrently moderated the relationship between developmental culture and team service innovation, and the relationship between individual-focused TFL and creative self-efficacy. Enlightened by the research findings, theoretical and practical implications are drawn.
Regardless of their disabilities, employees with disabilities can contribute to the performance o... more Regardless of their disabilities, employees with disabilities can contribute to the performance of public organizations. Our research purpose is to investigate how and when disability-inclusive human resource (HR) practices nurture the well-being of employees with disabilities in the public sector. Participants for this study consisted of employees with disabilities from departments and wards (grassroot-level governments) under the district-level governments in Ho Chi Minh City, Vietnam. Our results revealed the relationships between disability-inclusive HR practices and the well-being of public employees with disabilities via job resources as a mediator. The results further demonstrated that the effect of job resources on employee well-being was stronger for employees low in public service motivation than for those high in public service motivation.
Our research seeks to examine how and when charismatic leadership exercises influence on the crea... more Our research seeks to examine how and when charismatic leadership exercises influence on the creative behavior of teams in the public healthcare sector. Team creativity can contribute to the ongoing healthcare quality improvement as well as organizational growth. Our research proposes a model in which charismatic leadership has a direct impact on team creativity and an indirect impact on it via team job crafting as a mediator, as well as interacts with collective public service motivation to foster team job crafting. By utilizing the data from physicians and nurses in public hospitals in Vietnam, this study provides empirical evidence for the proposed model. Contributions to theory and practice, as well as paths for future research, are discussed.
Leadership & Organization Development Journal, 2017
Purpose The purpose of this paper is to investigate the role of ambidextrous leadership in foster... more Purpose The purpose of this paper is to investigate the role of ambidextrous leadership in fostering entrepreneurial orientation (EO) and operational performance. The research also seeks an insight into the moderating role that organizational social capital (OSC) plays on the relationship between ambidextrous leadership and EO. Design/methodology/approach The responses to the questionnaire survey were collected from 427 managers from software companies in Vietnam business context. Findings The data analysis verified the positive effect of ambidextrous leadership on EO, which was positively moderated by OSC. The research results also shed light on the predictive role of EO for the organization’s operational performance. Originality/value This research contributes to literature through identifying the convergence of entrepreneurship and operations management research streams, and the moderation role of OSC for the ambidextrous leadership-EO relationship.
It is the policy of The Canadian Modern Language Review that all manuscripts are reviewed by at l... more It is the policy of The Canadian Modern Language Review that all manuscripts are reviewed by at least three readers. We acknowledge with gratitude the following reviewers (in alphabetical order), in addition to the members of our Board ...
Description: In business education being able to collaborate is an important graduate attribute. ... more Description: In business education being able to collaborate is an important graduate attribute. However, group work often leads to frustration among students. The paper investigated how students in an online business unit perceived group work. Results revealed distinctive student profiles. Some students thought they gained from it and clearly saw value in different characteristics of group work. For other students group work was a pain. The paper concludes with recommendations how to address these student groups.
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Papers by David Qian