Papers by Asst. Prof. Dr. Ahmad Albattat
European Journal of Social Sciences Studies
Previous studies revealed that the factors that deal with the cognition of the athletes are the p... more Previous studies revealed that the factors that deal with the cognition of the athletes are the psychological factors, however, most essential psychological factors that lead to performance, and most of the findings are based on the relationship between one or very limited factors that are affecting athlete performance rather than considering a considerable number of psychological factors. Specifically, little attention has been given to the research aspect of sports in China, even though a large number of research are done in Western countries. The current study explores the relationship between emotion, spirituality, self-talk, self-efficacy, goal-orientation, intrinsic motivation, and sport players’ performance. A total of 308 respondents were used for data analysis through SPSS and structural equation modeling which showed that spirituality, goal-orientation, and self-talk positively influence performance and emotion negatively influences performance. Self-efficacy and intrinsic...
Journal of Law and Sustainable Development
Objective: The main of this study is to examine the mediation role of knowledge management (KM) w... more Objective: The main of this study is to examine the mediation role of knowledge management (KM) with customer relationship management (CRM) for customer orientation (CO) and technological capabilities (TC) in Sri Lankan travel agencies. Method: Through simple random sampling in this quantitative research, 350 questionnaires were disseminated to travel agencies. The gathered data was subsequently analyzed with SPSS for statistical evaluation and SPSS Amos for Structural Equation Modeling. Results: Contrary to expectations, the results statistically uncover an absence of mediation between KM and CRM concerning CO and TC. This implies that, within the confines of Sri Lankan travel agencies, KM and CRM, albeit pivotal, don't act as direct mediators for CO or TC. Research, Practical & Social implications: The study opens new avenues for research by challenging traditional beliefs in the sector, suggests that Sri Lankan travel industry executives prioritize direct customer and ...
Emerald Publishing Limited eBooks, Jul 5, 2023
Tourism, hospitality & event management, 2023
International Journal of Professional Business Review
Purpose: The objective of this study was to identify the intention of Malaysia population to purc... more Purpose: The objective of this study was to identify the intention of Malaysia population to purchase halal cosmetics products in the market. There is little knowledge about what factors may affect personal care products the intention of Muslim customers to purchase these items Theoretical framework: Recent literature has reported consumers' opinions and intentions toward halal food goods are more favourable than their attitudes and intentions toward halal cosmetics. Design/methodology/approach: The convenience sampling method was used and a total of 521 participants was collected for this study. Participants consent was obtained electronically before they begin filling out questionnaires. Two sections were included which Part A : Socio demographic information; Part B : Halal Awareness , halal certification, exposure, product knowledge and health reason. Findings: This research concluded that exposure, halal certificates and product knowledge has given an impact on the awa...
International Journal of Professional Business Review
Objective: The purpose of this study is to investigate the function of the Indonesian Social Heal... more Objective: The purpose of this study is to investigate the function of the Indonesian Social Health Insurance (BPJS) system for the provision of medical services, and to examine the differences and similarities between the public and private hospitals in Jakarta, Indonesia. Theoretical framework: Service quality in BPJS is a public service that can be classified as all different kinds of goods and services as well. This means that the Indonesian government is responsible for all of the actions that take place within the organisation. Method: The population of the study will primarily consist of patients who are treated at Hermina Daan Mogot, a private hospital, and Pasar Minggu Public Hospital. Path analysis is being used in this study, which is a quantitative descriptive research approach. The goal of the study is to meet the research objectives by evaluating a set of hypotheses. The data collection is carried out through the use of a hardcopy questionnaire, and the primary data is...
Handbook of Technology Application in Tourism in Asia
International Journal of Intellectual Human Resource Management (IJIHRM)
Journal of Global Economics, 2019
Budget airlines becomes a popular choice for tourist now. Although providing limited services by ... more Budget airlines becomes a popular choice for tourist now. Although providing limited services by budget airlines with low-cost, the importance of providing quality service to satisfy customers’ needs is still critical for budget airlines. The purpose of this research tries to study the relationship between customer satisfaction and service quality in terms of the demographic variables by applying the Kano model. The result found that staff performance is one critical issue to consider in order to enhance quality of service and subsequently the customer satisfaction will be improved. In addition, the results found quite significant different factors concerned by female and male respondents, for example female concerns more on safety and flight schedule whilst male concerns more on price and online booking system. Mature respondents concerns more on price and schedule but the youngsters do not. This research can give insights to budget airlines to deploy different strategies and servi...
In this era, we are facing a very troublesome problem which is food wasting. Wasting food is not ... more In this era, we are facing a very troublesome problem which is food wasting. Wasting food is not a new thing, it has started to happen in decades of years ago, and it is still happening today. The contribution to this problem is everyone on the earth. This is not only coming from large food and beverage operations, but sadly, also from the behavior of the people too. The main problem is not only about the concept of the restaurant, but the focusing is about the behavior of the customers when consuming the food. Which had made our topic makes more sense; “A Study of Awareness on Food Wastage among Consumers in Restaurants at Subang Jaya”. The purpose of this study was to find out the acknowledgement regarding food wastage phenomenon in Subang Jaya. When we consume the food, we have to think the possibility of the food to become a waste as food waste contributes to a lot of bad effects. The objectives of this research are to determine to what extent the awareness on the wastage of foo...
Almatourism: Journal of Tourism, Culture and Territorial Development, 2016
Malaysia has many ethnic groups, and each ethnic group has own custom and tradition that most Mal... more Malaysia has many ethnic groups, and each ethnic group has own custom and tradition that most Malaysians are not aware, especially traditional dances. Among the Malaysian states, Sabah and Sarawak, situated in the Borneo Island have the most diverse ethnic groups in Sarawak. It has more than 30 ethnic groups. Each of the ethnic groups has its own language, cultures and lifestyle. In this regards, this research focuses on the main ethnic groups of Sarawak which are Orang Ulu, Malays, Melanau, Bidayuh, Chinese and Ibans. The aim of this study is to investigate the level of awareness among the Management and Science University (MSU) students regarding their level of awareness and knowledge about traditional dances of Sarawak. The data were gathered by distributing questionnaires among MSU students. The data were then analysed using SPSS system version 18.0. Results concluded that, most of MSU students have limited knowledge about Sarawak traditional dances. Interests, internet, perform...
This research focuses on a content analysis study of Lake Toba, which is located in the province ... more This research focuses on a content analysis study of Lake Toba, which is located in the province of North Sumatera. As one of the largest volcanoes-tectonic lakes in the world and the biggest lake in Southeast Asia, Lake Toba is visited by both local and international tourists. Most of the tourists who visited the lake shared their experience in several online review platforms, namely TripAdvisor. Hence, the data in this study were analyzed qualitatively using content analysis with thematic coding. The sample used in this study is taken from the TripAdvisor forum. The result of this study highlighted natural and cultural attractions as the two utmost experiences shared by the tourists while visiting Lake Toba. In terms of natural attractions, most of the tourists were fascinated by the breathtaking views of Lake Toba and engaged themselves with several outdoor activities. Meanwhile, for the cultural attractions, the tourists were captivated by the distinct cultures and practices of ...
Disaster Planning and Preparedness in the Hotel Industry, 2019
Management Science Letters, 2019
Shopping malls are one of the tourism industry's most attractive and dynamic generators of profit... more Shopping malls are one of the tourism industry's most attractive and dynamic generators of profit. This study focuses on One Utama Shopping Mall, one of the largest and most well-known shopping centres in Malaysia. The research objective is to determine the level of visitor satisfaction at One Utama and understand how it contributes to the mall's growth and retention of clientele. Data are collected by way of stratified random sampling and analysed using SPSS 20.0 software. Results demonstrate a significant relationship between all independent variables related to visitor satisfaction: entertainment activities, management services, and shopping centre design. Moreover, push and pull factors are accounted for in determining motivations for visiting the mall. The conclusions of this study are particularly useful for shopping centre owners and stakeholders looking to promote revenue and growth.
Advances in Information Security, 2007
Frontiers in business, economics and management, Apr 6, 2023
Since the 21st century, global climate problems have continued to deteriorate, and in order to ef... more Since the 21st century, global climate problems have continued to deteriorate, and in order to effectively respond to climate and environmental protection problems, countries have put forward the concept of low-carbon tourism. Urban tourism hotels as an important carrier of resource consumption, there is serious environmental damage, under the guidance of global sustainable development goals, urban tourism hotels need to change and innovate management models and methods, low-carbon tourism has become the trend of urban tourism hotel development guidance. Based on this, this paper discusses the current problems in the management of urban tourism hotels in China, and puts forward suggestions for improving management strategies combined with the concept of low-carbon tourism, in order to provide reference for the sustainable development of urban tourism hotels.
International Journal of Professional Business Review
Purpose: China has a long history of art, including watercolour painting, which has garnered inte... more Purpose: China has a long history of art, including watercolour painting, which has garnered international acclaim. China can gain recognition for its artistic accomplishments and contribute to the global art community by preserving and promoting the practise of watercolour painting both domestically and internationally. Theoretical framework: The tale of the development of Chinese watercolour painting is intricate and multidimensional, reflecting the impact of several historical events (Li, 2023; Yin,2022). These elements have all contributed to the creation of this stunning and lasting art form, from the rich philosophical and cultural traditions of China to the impact of aesthetic trends and technical advancements. Design/Methodology/Approach: A total of 495 respondents participated in the survey comprised of 110 watercolour artist collectors, 220 watercolour paintings and 165lectors and business intermediaries 165. This study was a cross-sectional study where the data collec...
International Journal of Professional Business Review
Purpose: The purpose of this study is to investigate the impact of the current watercolour painti... more Purpose: The purpose of this study is to investigate the impact of the current watercolour painting market situation in China on the development of the watercolour painting market in China. In addition, this study investigates the role of the watercolour painting market environment in China as a moderating variable in the relationship between the current state of the watercolour painting market in China and its future development. Theoretical framework: Contemporary Chinese art and culture exist in a society that is open and pluralistic. Through the efforts of several generations, they have created not only a magnitude but also a vast market. In a technologically based society, technologically based painting is on the verge of extinction. The construction of cultural artistic conception and character is a novel topic in the art education and instruction of contemporary Chinese watercolour painting. Design/Methodology/Approach: A total of 495 respondents participated in the surve...
This paper presents the results of a qualitative study designed to identify major emergencies whi... more This paper presents the results of a qualitative study designed to identify major emergencies which have affected Jordanian hotels. This paper investigates hotel preparedness for emergencies and look specifically at the barriers which impede successful planning in Jordanian hotels. 36 face-to-face interviews for managers from three, four and five star hotels in Amman and Petra were undertaken. The conclusion presents a wide range of natural and man-made disasters which have placed Jordanian hotels at risk. Cultural mentality, hotel size, management companies, high turnover rates, financial situations and a security-hospitality paradox were all barriers that have impeded emergency planning in Jordanian hotels. This paper emphasizes the governmental role to adopt proactive planning to mitigate the impact and cope with emergencies effectively.
Introduction: The hospitality industry has subsequently been struck by a range of disasters. Eith... more Introduction: The hospitality industry has subsequently been struck by a range of disasters. Either; globally or regionally, natural or man-made disasters. Reflecting the hospitality and tourism industry's vulnerability to hazardous events in the interior and the outside environment, they have caused dramatic fluctuations in Tourist arrivals and receipts. Objectives: The paper investigates the impact of these disasters and crises on hospitality and tourism industry. Aims to review more or less attempts to investigate the impact of catastrophes, how emergency planning could mitigate these impacts, and how to recover from it. Furthermore, it reviews the worldwide statistics growth rate during several recent humans made and natural disasters. This work measures the contribution of the Gross domestic product (GDP) within the world economic system, then analyse the occupancy charge per unit during the disasters, and emergency plans used by industry participants to master the impressi...
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Papers by Asst. Prof. Dr. Ahmad Albattat