pela orientação paciente e dedicada, pelas explicações e direcionamentos, pela serenidade e sabed... more pela orientação paciente e dedicada, pelas explicações e direcionamentos, pela serenidade e sabedoria e, principalmente, pelos vários votos de confiança que me concedeu e precisei. Ao meu conselheiro e amigo Alfredo Della Savia, pelas orientações de carreira e de vida, e por ser, para este peregrino, a referência de profissionalismo, liderança, ética e ser humano. Ao Dr. Leandro Gaffo, meu amigo, por ser um ótimo ouvinte, pelos debates, pelas indicações de pesquisa, e apoiar-me em questões metodológicas Ao Dr. Carlos Bremer, pelas indicações de pesquisa e por compartilhar os seus conhecimentos, sempre disposto a ajudar. Aos professores e colegas do departamento, em especial ao Prof. Dr. Afonso Fleury pelos ensinamentos da arte da pesquisa científica. Aos colaboradores das empresas que dedicaram seu precioso tempo e concederam as entrevistas.
Journal of technology management & innovation, 2013
For all companies that consider their Information Technology Department to be of strategic value,... more For all companies that consider their Information Technology Department to be of strategic value, it is important to incorporate an innovation value chain into their software development lifecycles to enhance their teams' performance. One model is TDD (Test-Driven Development), which is a process that detects failures and improves the productivity and quality of the team's work. Data were collected from a Financial Company with 3,500 employees to demonstrate that software projects that require more than 4,000 hours of development benefit from TDD if a clear knowledge conversion step occurs between the client and the developers.
International Journal of Knowledge Management, 2000
Knowledge assets are key to innovative capability, but are perishable and may decay over time. Kn... more Knowledge assets are key to innovative capability, but are perishable and may decay over time. Knowledge Management Systems (KMS) can prevent knowledge decay and maintain and enhance performance and innovation. This paper investigates if the use of a KMS mitigates employee turnover negative effects on organizational performance. Data on turnover and project performance from two software development teams from the same corporation were collected and compared. One team adopted and uses a KMS to support development, while the other did not implement a KMS. Paired t-tests were performed and confirmed that KMS usage moderate turnover impact on organizational performance. There is also evidence that, when KMS are not used, turnover and performance are correlated with a time lag. From a practical stance, results indicate that knowledge intensive firms can avoid knowledge assets loss by implementing a KMS.
Knowledge assets are key to innovative capability, but are perishable and may decay over time. Kn... more Knowledge assets are key to innovative capability, but are perishable and may decay over time. Knowledge Management Systems (KMS) can prevent knowledge decay and maintain and enhance performance and innovation. This paper investigates if the use of a KMS mitigates employee turnover negative effects on organizational performance. Data on turnover and project performance from two software development teams from the same corporation were collected and compared. One team adopted and uses a KMS to support development, while the other did not implement a KMS. Paired t-tests were performed and confirmed that KMS usage moderate turnover impact on organizational performance. There is also evidence that, when KMS are not used, turnover and performance are correlated with a time lag. From a practical stance, results indicate that knowledge intensive firms can avoid knowledge assets loss by implementing a KMS.
pela orientação paciente e dedicada, pelas explicações e direcionamentos, pela serenidade e sabed... more pela orientação paciente e dedicada, pelas explicações e direcionamentos, pela serenidade e sabedoria e, principalmente, pelos vários votos de confiança que me concedeu e precisei. Ao meu conselheiro e amigo Alfredo Della Savia, pelas orientações de carreira e de vida, e por ser, para este peregrino, a referência de profissionalismo, liderança, ética e ser humano. Ao Dr. Leandro Gaffo, meu amigo, por ser um ótimo ouvinte, pelos debates, pelas indicações de pesquisa, e apoiar-me em questões metodológicas Ao Dr. Carlos Bremer, pelas indicações de pesquisa e por compartilhar os seus conhecimentos, sempre disposto a ajudar. Aos professores e colegas do departamento, em especial ao Prof. Dr. Afonso Fleury pelos ensinamentos da arte da pesquisa científica. Aos colaboradores das empresas que dedicaram seu precioso tempo e concederam as entrevistas.
Journal of technology management & innovation, 2013
For all companies that consider their Information Technology Department to be of strategic value,... more For all companies that consider their Information Technology Department to be of strategic value, it is important to incorporate an innovation value chain into their software development lifecycles to enhance their teams' performance. One model is TDD (Test-Driven Development), which is a process that detects failures and improves the productivity and quality of the team's work. Data were collected from a Financial Company with 3,500 employees to demonstrate that software projects that require more than 4,000 hours of development benefit from TDD if a clear knowledge conversion step occurs between the client and the developers.
International Journal of Knowledge Management, 2000
Knowledge assets are key to innovative capability, but are perishable and may decay over time. Kn... more Knowledge assets are key to innovative capability, but are perishable and may decay over time. Knowledge Management Systems (KMS) can prevent knowledge decay and maintain and enhance performance and innovation. This paper investigates if the use of a KMS mitigates employee turnover negative effects on organizational performance. Data on turnover and project performance from two software development teams from the same corporation were collected and compared. One team adopted and uses a KMS to support development, while the other did not implement a KMS. Paired t-tests were performed and confirmed that KMS usage moderate turnover impact on organizational performance. There is also evidence that, when KMS are not used, turnover and performance are correlated with a time lag. From a practical stance, results indicate that knowledge intensive firms can avoid knowledge assets loss by implementing a KMS.
Knowledge assets are key to innovative capability, but are perishable and may decay over time. Kn... more Knowledge assets are key to innovative capability, but are perishable and may decay over time. Knowledge Management Systems (KMS) can prevent knowledge decay and maintain and enhance performance and innovation. This paper investigates if the use of a KMS mitigates employee turnover negative effects on organizational performance. Data on turnover and project performance from two software development teams from the same corporation were collected and compared. One team adopted and uses a KMS to support development, while the other did not implement a KMS. Paired t-tests were performed and confirmed that KMS usage moderate turnover impact on organizational performance. There is also evidence that, when KMS are not used, turnover and performance are correlated with a time lag. From a practical stance, results indicate that knowledge intensive firms can avoid knowledge assets loss by implementing a KMS.
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Papers by Ana Paula Ress