The case will test two hypotheses regarding three variables influencing the level of employee sat... more The case will test two hypotheses regarding three variables influencing the level of employee satisfaction and organizational citizenship at GAMMA, a manufacturer of plastics. Two hypotheses were developed from a review of the literature and initial results from exploratory research ( H1: low employee satisfaction at GAMMA is a direct result of an autocratic leadership style, low trust environment and weak corporate culture; H2: low employee citizenship is a direct result of low employee satisfaction). Results suggest that although the perception was that employee satisfaction and organizational citizenship were low (from the exploratory research); both quantitative and descriptive data indicated these were not. Moreover, the hypotheses were not conclusively supported quantitatively. High trust was not obtained. Also a specific high leadership style and a specific culture resulting in high employee satisfaction were also questionable. Moreover, it was not observed that a strong corr...
A bstr ac t T he case will test two hypotheses regarding three variables in uencing the level of ... more A bstr ac t T he case will test two hypotheses regarding three variables in uencing the level of employee satisfaction and organizationalcitizenship at GA MMA , a manufacturer of plastics. T wo hypotheses were developed from a review of the literature and initial results from exploratory research ( H1: low employee satisfaction at GAMMA is a direct result of an autocratic leadership style, low trust environment and weak corporate culture; H2: low employee citizenship is a direct result of low employee satisfaction).Results suggest that although the perception was that employee satisfaction and organizational citizenship were low (from the exploratory research); both quantitative and descriptive data indicated these were not. Moreover, the hypotheses were not conclusively supported quantitatively. High trust was not obtained. Also a speci c high leadership style and a speci c culture resulting in high employee satisfaction were also questionable. Moreover, it was not observed that a strong correlation existed statistical ly. H1 is therefore not conclusive quantitatively. H2 does not demonstrate a high level of employee citizenship and employee satisfaction correlation.Despite these results, it is recommended management employ the following action plan: do not change current leadership style; develop an action plan to increase trust starting with increasing accessibility of management to employees; develop an action plan to move from current culture to preferred expressed culture starting by rewarding team activity rather than individualactivities;improve employee satisfaction even if the observed levelis medium to high.
The case will test two hypotheses regarding three variables influencing the level of employee sat... more The case will test two hypotheses regarding three variables influencing the level of employee satisfaction and organizational citizenship at GAMMA, a manufacturer of plastics. Two hypotheses were developed from a review of the literature and initial results from exploratory research ( H1: low employee satisfaction at GAMMA is a direct result of an autocratic leadership style, low trust environment and weak corporate culture; H2: low employee citizenship is a direct result of low employee satisfaction). Results suggest that although the perception was that employee satisfaction and organizational citizenship were low (from the exploratory research); both quantitative and descriptive data indicated these were not. Moreover, the hypotheses were not conclusively supported quantitatively. High trust was not obtained. Also a specific high leadership style and a specific culture resulting in high employee satisfaction were also questionable. Moreover, it was not observed that a strong corr...
A bstr ac t T he case will test two hypotheses regarding three variables in uencing the level of ... more A bstr ac t T he case will test two hypotheses regarding three variables in uencing the level of employee satisfaction and organizationalcitizenship at GA MMA , a manufacturer of plastics. T wo hypotheses were developed from a review of the literature and initial results from exploratory research ( H1: low employee satisfaction at GAMMA is a direct result of an autocratic leadership style, low trust environment and weak corporate culture; H2: low employee citizenship is a direct result of low employee satisfaction).Results suggest that although the perception was that employee satisfaction and organizational citizenship were low (from the exploratory research); both quantitative and descriptive data indicated these were not. Moreover, the hypotheses were not conclusively supported quantitatively. High trust was not obtained. Also a speci c high leadership style and a speci c culture resulting in high employee satisfaction were also questionable. Moreover, it was not observed that a strong correlation existed statistical ly. H1 is therefore not conclusive quantitatively. H2 does not demonstrate a high level of employee citizenship and employee satisfaction correlation.Despite these results, it is recommended management employ the following action plan: do not change current leadership style; develop an action plan to increase trust starting with increasing accessibility of management to employees; develop an action plan to move from current culture to preferred expressed culture starting by rewarding team activity rather than individualactivities;improve employee satisfaction even if the observed levelis medium to high.
Uploads
Papers by Amy Girlou