Frequently Asked Questions

HYROX is the fitness race for everybody. If you are at least 16 years old and want to take on the sporting challenge, you are welcome to HYROX! There are four different race formats to choose from, covering every fitness level. The race has no time limits and no qualification is required to participate. Did you know that our oldest participant is 77 years old and crosses the finish line with a smile on his face?

HYROX is growing rapidly and is launching in more and more countries and cities around the world. The events are usually held in large indoor exhibition halls to ensure that there is enough space for a large number of athletes and to create equal conditions for all. Over 12000m2 of each event location covers 3 soccer fields!

Besides the race set-up, a lot of things await you in the venue: For example the warm-up area and the recovery area for athletes or the legendary HYROXWORLD where you can discover the latest HYROX Apparel collection, the original HYROX equipment, as well as many partner offers. Food trucks, cool DJ music, spectator stands and gym boxes create a special vibe.

Open – take on the standard HYROX for a challenging but achievable race for everyone.

Pro – for the experienced racer, heavier weights make for a more challenging experience.

Doubles – find a partner and take on the challenge as a pair, running together but splitting the workload of the exercises.

Relay – come together with your friends or family and race the relay where each member of the team does 2 times 1 km and 2 workouts.

Doubles Division

1. 16-29
2. 30-39
3. 40-49
4. 50-59
5. 60-70+

Relay Division

1. 16-39
2. 40+

Singles Age Group – This is determined by the athlete’s age on the day of the event.

Doubles Age Group – This is determined by the average age of both doubles participants on the day of the event.

Relay Age Group – This is determined by the average average age of all team participants on the day of the event.

Doubles Division

1. 16-29
2. 30-39
3. 40-49
4. 50-59
5. 60-70+

Relay Division

1. 16-39
2. 40+

Absolutely—HYROX is designed to be inclusive and accessible to everyone. We currently offer individual Adaptive Men’s and Women’s divisions, which are integrated into the Open Men’s and Women’s races on event day. Once you register, you’ll be connected with the local Race Director, who will work with you to assign a suitable start time based on your specific adaptation needs, ensuring a smooth and supported race experience.

Please be advised that Adaptive athletes are defined under the Adaptive Rulebook (https://hyroxcanada.com/rulebook/). If an athlete purchases a ticket and HYROX determines they do not fall under any adaptive definition, HYROX has the sole discretion to refund the purchase. There will be no rebooking to another division, regardless if the other divisions are sold out or not. Purchasers must exercise cautious judgment when purchasing and if uncertain, first contact us at [email protected] before purchasing.

Starting from the 25/26 season, qualification spots for the HYROX World Championships of Fitness Racing will be limited to athletes competing in the PRO Division.

The only exceptions will be:

• Regional Championships: Athletes competing to become the European, US, or Asian-Pacific Champion in their age group will still be eligible to qualify through the Open Division.
• 60+ Age Groups: These athletes race with Open Weights at the World Championships and will continue to qualify through the Open Division.
• Doubles Mixed: This category will continue to qualify under the same format as in previous seasons.

Our HYROX Customer Service teams are always there to help and answer any questions you might have. Depending on which country your event takes place in or to which HYROX market your question refers to, contact the individual Customer Service teams of the respective countries directly. We will try to come back to you as soon as possible! All regional email addresses or contact forms can be found here: https://hyrox.com/contact/

To find your race head to the HYROX Website > Athletes > Find My Race. Here you will find an overview of our racing calendar across the world for the current season.

Once in the event of your choice click the “Buy Tickets Here” button then select either “Athlete” or “Spectator” tickets.

After completing your purchase, you’ll be redirected to a confirmation page and will receive an email summarising your order.

Your athlete wristbands will give you access to the venue only on the day of your race. If you want to enter the venue on any other day, you’ll need to buy a spectator ticket via hyrox.com.

HYROX is an official sport with worldwide rankings and results, ensuring standardized and comparable scoring. Please click here to view the competition rules for the different divisions.

We’ve launched the new HYROX event pages packed with all the info you need for your upcoming race. Get access to all the nitty-gritty race information, including schedules, venue map, starting waves, event partners and more. Please note that the event pages will be filled with new information from approx. 3 weeks before the event. We will also inform you via email when new race information is available.

You can find the event page for your race by searching for your event city on the “Find My Race” page of the HYROX Website.

Venue doors open 90 minutes before the first wave.

We recommend athletes arrive 90 minutes before their division’s start time. This gives you enough time to register, drop off your bag (if needed), explore the venue, and warm up.

Your individual start time will be available online 3 days before the event. Please visit the event page on hyrox.com and click “start list” to locate your start time.

Your race number shows both your start time and your position in the wave. Be sure to be in the start tunnel 10 minutes before your scheduled start time.

Example: Race Number: 080030

• Athlete starts at 08:00 AM
• Athlete enters the start tunnel at 07:50 AM

Your athlete wristband gives you access to the venue only on the day of your race. If you wish to enter the venue on any other day, you’ll need to buy a spectator ticket.

For organizational reasons, the divisions are divided into heats and start at different times. We will inform you about the time provisional start wave schedule for the divisions about 3 weeks before the event (via email and on the respective race event page) so that you can already roughly estimate when you will start and plan your arrival and departure in advance. Your exact start time will be available approximately 3 days before the race.

All participants wear a timing chip around their right ankle, which is handed out at registration on event day. The race course, as well as all workouts, are linked with timing technology, so that precise timing is guaranteed for each individual athlete. The finisher time and the exact split times of the individual workouts can be used to analyze your own performance afterwards and there is the possibility to compare yourself with other athletes worldwide and thus prepare even more specifically for the next race.

Our Results & Rankings page gives you an overview per division/ age group, individual results and an overview sorted by HYROX Seasons. Via the “SEARCH” button you can easily search for your final race times by entering your name.

You have the option to pull out of the race at any time. We have staff all along the course and at the different workout stations who will send medics to take care of you in case of an emergency.

We provide a bag drop and changing rooms at every event, but unfortunately, no showers are available. You can find the Venue Map with all the details on the event page via hyrox.com.

Bag Drop Rules:

• To avoid any last-minute rush, please arrive at the bag drop area 45-60 minutes before your start time.
• Each participant is allowed to bring one bag only, no larger than a cabin-size bag.
• Please ensure everything fits in your bag, including your coat and any spare trainers.
• Make sure your bag is securely closed and all liquids or water bottles are tightly sealed. HYROX is not responsible for liability for lost items.
• Keep any race essentials like energy gels with you and remember to put your race chip on your ankle before you go to bag drop.
• Please note we’re unable to store bags for spectators due to space limitations, so please plan accordingly.

Thank you for helping us keep the event running smoothly.

Unfortunately no, you cannot wear your headphones while competing, please refer to the Official HYROX Rulebooks here for more information on what you can and cannot have on you whilst you race.

Per our rulebook, you cannot take water with you across the course, unless it is attached to you in the form of a hydration pack. It is also not allowed for spectators to pass your water at any point. The same applies to energy gels.

Throughout the course, located in the Roxzone, we have hydration stations where you can stop to take a cup of water to drink before continuing your race.

Spectators are absolutely welcome and nothing greater than racing in front of your friends and family. Spectator tickets can be purchased online and on site*.

*Subject to availability.

As much as we would like to make it possible: Animals are not allowed in the venues for insurance reasons and according to the house rules of the fairs.

Our Official Photography Partner Sportograf will follow you during your race to capture your performance on camera. Through facial recognition technology, you can download your digital photo package after the event as a souvenir of your HYROX Race! 

If you have pre-purchased your Sportograf Photo Package, follow the steps below to redeem it. The Sportograf Photo Package is only available during your ticket purchase. For those who haven’t pre-purchased Sportograf, you will have the opportunity to purchase your photos post-race directly on the Sportograf website. 

How to Redeem Your Pre-Purchased Package After the Race

Photos are taken of all participants during the race. Since you’ve pre-purchased your photo package, there’s no need to worry about “activating” anything on-site. Simply follow these steps to redeem your photos for free, approximately 48 hours after the race.

1. Go to sportograf.com/en and search for the respective HYROX event. 
2. Enter the email address you used for race entry and click “Send Validation Link.” 
3. Check your inbox for the email titled “Validation successful – Search for your images now” and click “Validate and Search.” 
4. Upload a selfie. 
5. Select “Buy Foto-Flat.” 
6. Enter your Sportograf Ticket ID (below the barcode on your receipt) at checkout to bring the total to 0 EUR/CHF. 

Important: Make sure your Sportograf ticket is personalised to reveal your Ticket ID – if not, log in to your HYROX account, to complete it.

• Singles, Doubles & Relay Tickets
  • One name change allowed up to 1 day before the event.
  • 100% refund available up to 31 days before the event.
  • 50% refund is available up to 7 days before the event.

  Charity Tickets

  • One name change allowed up to 1 day before the event.
  • No refunds available.

  Spectator Tickets

  • Flex Add-On is not available for this ticket type.

  All changes must be made by 7:59 AM (event timezone) 1 day before the athlete’s race day (not the event start). Please also note that all refunds exclude the Flex Add-On and Service fee.

• Singles, Doubles & Relay Tickets
  • Name change allowed up to 1 day before race day*

  Charity Tickets

  • Name changes are permitted up to 1 day before race day*. Please note that the new participant will assume the fundraising commitment.
  • No refunds available.

  Spectator Tickets

  • The LITE FLEX Add-On is not available for this ticket type.

  *Name changes must be made via the athlete’s HYROX Account by 7:59 AM (event timezone) 1 day before the athlete’s race day (not the event start).

The Flex Add-On and Lite Flex are only available during the purchase of your athlete ticket – it cannot be added post-purchase. The add-on will be available when purchasing athlete tickets, up to 31 days before the race. After this, only tickets without the Flex Add-On will be available until the race is sold out.

The Flex Add-On is available for purchase for all athlete tickets except for charity tickets. This includes Singles, Doubles & Relay. Please make sure to read the terms of the Flex Add-On carefully, as rules differ between ticket types.

It is not possible to transfer tickets to another event, with or without the Flex Add-On. This also includes deferrals to the following season.

If you purchased a Doubles or Relay ticket with the LITE FLEX Add-On, you can:

• Change the name of your partner (providing it hasn’t been done already – you are restricted to one change per ticket)

If you have purchased a Doubles or Relay ticket with the FLEX Add-On, you are also eligible to request a refund, provided they are within the following refund windows:

• A 100% refund is available up to 31 days (7:59 AM Event Time Zone) before your race day.
• A 50% refund is available up to 7 days (7:59 AM Event Time Zone) before your race day.

*Division changes are strictly prohibited.

Volunteers who would like added flexibility are encouraged to purchase the Flex Add-On or Flex Lite.

• If you purchase Flex Lite, you may process a name change directly through your Vivenu account without contacting Customer Service.

• If you purchase the Flex Add-On and would like to return your ticket for future use, please contact us for assistance. If eligible, the Customer Service team will support reactivating your volunteer code in alignment with our policies.*

All requests must comply with our Terms and Conditions and must be submitted to Customer Service no later than 31 days prior to the event. Requests made after the 31-day deadline are not eligible for 50% refund codes.

The Flex Add-On is only available during the purchase of your athlete ticket. It is not possible to book the Flex Add-On after the initial booking. 

If you decide not to purchase the Flex Add-On, please note that ticket transfers, refunds, or name changes will not be possible after purchase. The Flex Add-On cannot be added after your purchase is complete. Additionally, transferring your ticket to another event is not available, regardless of whether you purchase the Flex Add-On. 

Yes, the same rules apply. We highly recommend that gym owners, purchasing multiple tickets, purchase the Flex Add-On.

Yes, but you will be responsible for paying the fee for the Flex Add-On. If you would like to request a name change, you will need to contact Customer Services as this is not automatically available from your account.

No, we will not make any exceptions.

No, transferring to another event is not an option with or without the Flex Add-On. This includes deferrals to the following season.

Unfortunately, division changes are strictly prohibited. If you purchased a ticket with the Flex Add-On, you can request a refund or change the name of your doubles partner*, but the ticket must remain in the same division. This means the new partner must be the same gender as the original one. If you purchased a ticket without the Flex Add-On, we’re unable to offer any changes or alternatives.

*This change can only be made 1 time for 1 ticket within your Doubles (or Relay) team.