Interhubz

Welcome to the treasure trove of seamless integration between Intercom and HubSpot—Interhubz! This innovative tool is designed to resolve the chaotic conundrum of connecting these two powerful platforms. Imagine a world where every Intercom conversation is transformed into a single, polished gem—a clean, formatted note in HubSpot. This is not just a dream; it is the reality that Interhubz delivers. Perfect for teams where support operates on Intercom while sales and customer success thrive in HubSpot, Interhubz ensures that both sides are in perfect harmony. With features like intelligent contact matching, automatic ticket creation, and noise guards to filter out the clutter, Interhubz provides an effortless experience without the timeline pollution and manual work that traditionally hinders productivity. Get ready to embark on a journey of efficiency and clarity!

One Note Per Conversation

Gone are the days of sifting through 8 or more timeline entries for a single conversation. Interhubz consolidates every Intercom interaction into one rich, formatted note. This artifact includes the full transcript, attachments, and a deep link back to the original conversation, ensuring that your timeline remains clean and readable.

Intelligent Contact Matching

Interhubz employs advanced algorithms to match contacts and companies based on email, phone numbers, and custom properties. This intelligent matching process ensures that you experience zero duplicates, allowing your teams to maintain a clear and organized database without the clutter of redundant entries.

One-Click Ticket Creation

Creating tickets has never been easier. With Interhubz, you can generate HubSpot tickets directly from Intercom with a single click. The bi-directional status sync ensures that any updates made in either tool reflect in real-time, keeping your support and sales teams aligned without the hassle of manual updates.

Noise Guards

In the realm of customer interactions, not every conversation is worth keeping. Interhubz features smart noise guards that automatically filter out bot conversations and spam. By configuring thresholds based on message counts and durations, you can ensure that only meaningful interactions reach your HubSpot timeline.

Streamlined Support to Sales Handoffs

Imagine a customer support team that seamlessly passes on valuable insights to the sales team. Interhubz allows support agents to log conversations as concise notes in HubSpot, making it easy for sales to pick up where support left off, enhancing the customer journey.

Efficient Ticket Management

For teams that juggle multiple inquiries and tasks, Interhubz simplifies ticket management. Support agents can create tickets directly from Intercom, ensuring that ticket statuses are updated automatically, eliminating the risk of lost information or miscommunication.

Clean Data Management

Data clutter can be a significant challenge for any organization. With Interhubz’s intelligent filters, teams can ensure that only relevant interactions are logged in HubSpot, preventing timeline pollution and maintaining a clean and efficient database.

Enhanced Team Collaboration

Interhubz fosters collaboration between support, sales, and customer success teams. By centralizing all Intercom conversations into HubSpot, teams can easily access crucial information, share insights, and collaborate on customer interactions without switching between multiple platforms.

How does Interhubz improve my team's workflow?

Interhubz streamlines the integration between Intercom and HubSpot by consolidating conversations into a single note, creating tickets with one click, and ensuring that communication remains clear and organized. This reduces manual work and enhances productivity.

Is my data safe with Interhubz?

Absolutely! Interhubz employs secure authentication methods and adheres to strict data protection protocols to ensure that your information remains confidential and secure while being transferred between Intercom and HubSpot.

How quickly can I set up Interhubz?

Setting up Interhubz is a breeze. With our one-click OAuth connection, you can connect both platforms in under a minute. The entire process, including configuring matching and noise filters, takes just a few minutes.

Can I customize the noise filters?

Yes! Interhubz offers configurable filters that allow you to block low-value conversations such as bot chats or spam. You can customize thresholds based on your team's needs or use our recommended settings for optimal performance.