Norma Mazzaretto
Title: proofreader, copywriter
Certified Proofreader Overview
Work experience:
1986-1998:
English teacher for WALLSTREET INSTITUTE OF LANGUAGES in Trento, Italy. Teacher’s training was obtained at the institute.
● Taught English to people of all ages – to groups as well as one-to-one
● Conversation lessons with doctors and medical staff at the St. Chiara hospital
in Trento, preparing them for congresses and medical conventions abroad
● Proofreading reports for medical congresses
● Conversation lessons for bankers to improve spoken English
● Proofreading letters and contracts for Italian banks and financial institutions
● Academic proofreading (thesis) for international students at the University of
Povo (Trento) as well as preparation for B1 and B2 examinations
● Prepared students for different levels examinations (both written and spoken
English) with the Trinity College of London
1999 - end June 2001:
Executive secretary for WATTS INTERMES (U.S.A.) in Trento and as translator (Italian to English) for STUDIO TRADUZIONI RIUNITE.
JULY 2001 to date:
Employed by Bignami S.p.A. in Ora, Italy.
Responsible for in the Anglo-Saxon area of the foreign/import office, dealing with the following:
1. Cooperation with sales staff for order management (order initiation, receipt
of order confirmations, reminders of confirmations as well as arrival of
goods, continuous contacts with suppliers during dispatch).
2. File management (file creation, pro-forma invoice control, invoice registration to accounts, insurance file compilation, paperwork for customs clearance, paperwork related to damages and shortages, receipt of warehouse load for the file, managements of credits, expense notes and end-of-year bonuses, final document control, expense calculation and closure).
3. Import management (shipment dimensions, contacts with forwarding agents, evaluation of quotes, communication with supplier, stock where applicable, goods entry with warehouse contact.
4. Management of intra-EU and extra-EU licenses (requesting documentation from supplier, requesting prior agreements and temporary certification with return, at the police headquarters).
5. Payments: monitor due dates of various suppliers and weekly – in coordination with colleagues in the import department – submit a list of payments due to CFO and carry out effecting of payments.
6. Assistance in the recovery of foreign clients’ debts.
7. Sending instruments for repair in the US and customs paperwork for return.
Proofreading for the marketing department: catalogs, logos, and instructions manuals.
Business writing proofreading: regular review of management’s corporate correspondence in English.
BOOKS PUBLISHED:
“Batuffolo isn’t a cat”
- Praised by the Writer’s Bureau in the UK
- Used as a reading book in primary schools in Trento
- Television channels have interviewed me about the book
“The Different Stranger”
- Dialogue story published in 2012
Education:
Senior Certificate from the Department of Education and Culture in Pretoria, Republic of South Africa in 1983.
Writer’s Bureau UK: Comprehensive Writing Course.
Course on how to be a rep. in Italian language.
Life Saver’s course.
General Proofreading Theory & Practice.
Strengths:
I have an excellent command of both the English and Italian languages. I have a basic knowledge of both the Afrikaans and French language. I am assertive, responsible, detail oriented, have excellent problem-solving skills and time management.
I have been a word nerd. I’ve been correcting typos throughout my working experiences.