Helpdesk generally refers to a physical space that is often manned by someone from the customer support team of a company. In recent times, it is just a means to reach out to a company when some help is needed. Most companies give out an email ID, support website address and toll-free phone number to …
History of Helpdesk and its impact on businesses Read More »
Are you not sure of what a knowledge base is? Do you want to build a knowledge base? Are you trying to decide whether your company or organization needs a knowledge base? The term “knowledge base” is frequently used on the Internet in this age of information, especially if you are a businessperson or someone …
What Is A Knowledge Base? How It Helps Businesses? Read More »
☄☄☄There’s no way to understate the importance of Knowledge Management in the 21st-century organisation. There’s a saying “Knowledge is Power,” and in the past few decades there has been a boom in the creation and sharing of knowledge. Today organisations are spending enormous amounts of money in knowledge management systems. If knowledge management is super …
Here’s Why Knowledge Management is Super Important [2023 UPDATED] Read More »
Here’s a comprehensive review of the best WordPress themes for your Knowledge Base website. At this point, there are not many WordPress knowledge base themes that are outstanding. However, here’s an exhaustive list of awesome Knowledge Base themes that does a fantastic job. Note: This list also contains Helpie Knowledge Base plugin which is the …
5 Best WordPress Knowledge base Themes 2023 – HelpieWP Read More »