Givecloud

Learn how to edit items within the My Profile menu of Givecloud

How to Update My Profile in Givecloud?

Givecloud sends a handful of communications to your donors on behalf of your organization.

Automated Email Communication (Overview)

Allow Givecloud to send trusted and genuine email notifications to your supporters on behalf of your organization.

Change the Reply-To and From Email on Automated Emails

How to set up custom emails specific to products or donation forms

How to Send Custom Emails for Specific Products

The logo merge tag is available to be used in all automated emails

How to Add Your Logo on Automated Emails

Share PDF content via automated emails to provide your supporters on upcoming events or news with Givecloud.

How to Link a PDF into an Email

Will Givecloud send me a W-9?

Got a firewall or website settings and need to Allow-list our IPs? Check this out!

Allow-listing Givecloud IPs

Basic troubleshooting step to fix issues browser cache issues.

How to clear browser cache/cookies

How do I get my Data out of Givecloud?

Add or remove pinned menu items with ease and personalize your Givecloud Dashboard experience.

Adding and Removing Pins on Your Dashboard

Learn how to understand the stats and data found on your Home Dashboard

Understanding the Givecloud Dashboard

How to manage advanced user and site security options

Administration

Learn how to setup user permissions to streamline your team's Givecloud experience.

Managing Givecloud Users and User Permissions

Steps to help you log out of your Givecloud Admin

How do I log out of my Givecloud Account?

Reset the password for a user/teammate of your organization

How To Reset a Givecloud Admin Password

Deleting a user account from your Givecloud admin

How to Remove a Givecloud Account User

Givecloud Account: User Permissions

Login and Password Rules for User Accounts

OpenID Connect for Organization managed single sign-on

Enabling OpenID Connect for Givecloud Donor Portal

Managing User Accounts

Review your subscription plan and platform fees on Givecloud.

How to Manage Your Givecloud Billing Information

How To Pay Your Givecloud Outstanding Balance & Change Your Payment Method

Billing: How to Pay an Outstanding Balance

What are Givecloud platform fees, and where you can access the invoices

Billing: Monthly Platform Fee

Learn how to add your payment method on Givecloud.

Billing: How To Add A Payment Method

Billing: How to Update a Payment Method

How to find the Platform Fees Report within your Givecloud Admin.

Billing: Platform Fees Report

How To cancel Your Givecloud Account

Billing

How GDPR applies to what you do in Givecloud.

GDPR Compliance

Every account is safe and secure so you can focus on scaling your organization.

Security & Compliance

Givecloud provides an easy way for your Supporters to control their preferences for email marketing with opt-in or opt-out options.

Anti-Spam Laws

Learn how to protect your organization from carding bots and payment fraud with Givecloud’s built-in security tools and best practices.

Security Measures for Carding Bots & Preventing Fraud

Understand how Givecloud helps you manage risk and prevent costly fraud.

Payment Risk Overview

Givecloud's Country restrictions framework

How Givecloud Leverages OFAC Sanctions List

Questions regarding the need for a W9 Form

Why We Cannot Provide a W9?

Risk Assessment Warnings on Contributions

Add more security while giving donors more control over their donation

One-Time Code Verification for Donations

Compliance and Security

Product Updates

System Status

Onboarding

Training

Request a Demo

Login

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