Help Centre
Browse by Category
Web Hosting
15 articles
Uncategorised
0 articles
Email Hosting
27 articles
Domain & DNS Management
14 articles
Other & General
5 articles
Website Tools & Features
6 articles
Billing & Account Management
6 articles
Security & Backups
3 articles
File & Database Management
5 articles
Client Area & Security
4 articles
Billing and Payments
2 articles
Domain Names
1 article
My Account
1 article
Popular Articles
How to Manage and Cancel PayPal Recurring Subscriptions
How to Manage and Cancel PayPal Recurring Subscriptions Description: A step-by-step guide for Brixly shared hosting customers to review, manage, and cancel unwanted recurring PayPal subscriptions, helping to prevent duplicate billing or overpayments....
Web HostingHow to Fix JSON PHP Extension Errors in WordPress
How to Fix JSON PHP Extension Errors in WordPress **Description:**A step-by-step guide for shared hosting customers to diagnose and resolve PHP extension configuration issues (specifically missing or disabled json) that prevent WordPress installation...
Email HostingConfiguring Google Workspace MX Records
Configuring Google Workspace MX Records **Description:**A comprehensive walkthrough for updating MX records to use Google Workspace (formerly G Suite) for email delivery, using the DirectAdmin control panel on Eco Web Hosting shared hosting services....
Domain & DNS ManagementUnderstanding Domain Suspension: What to Do When Your Domain Is Locked
Understanding Domain Suspension: What to Do When Your Domain Is Locked Last updated: August 2025 A suspended domain means your website and related services (like email) are offline and inaccessible. Domain suspension can occur for several reasons, b...
Other & GeneralImportant Information: Migration to Our New Hosting Platform
We are excited to announce that your hosting services are being migrated to our brand-new, state-of-the-art infrastructure! This move improves performance, reliability, and scalability for your websites and email services. Please carefully review the...
Email HostingEnvelope Gateway - Managing Outgoing Emails in cPanel
The Enmail Gateway is a powerful tool integrated into cPanel to help you monitor, manage, and control your outgoing emails. With detailed logs, quarantine management, and actionable insights, the Enmail Gateway ensures better transparency and control...