Email Hosting
Envelope Gateway - Managing Outgoing Emails in cPanel
The Enmail Gateway is a powerful tool integrated into cPanel to help you monitor, manage, and control your outgoing emails. With detailed logs, quarantine management, and actionable insights, the Enmail Gateway ensures better transparency and control...
How to configure Email Routing and MX records for Google Mail
If you're planning to use your domain with Google Mail, you'll need to make a few configuration changes. This guide will walk you through the process. Setting Your Mail Routing to Remote Mail Exchanger Access cPanel: Log into your cPanel account. Na...
How to solve '550 sender verify failed' error message?
Problem: When you try to send an e-mail message, you may receive the following SMTP error message: 550 Sender verify failed. Cause: This error message occurs when the sender's e-mail account does not exist in cPanel, or when the domain's MX entry re...
What is the maximum email attachment size?
At Brixly, we maintain a generous limit of 50MB for the size of email messages. This limit is considerably higher than many Internet Service Providers (ISPs), which often block messages larger than 20MB. Please be aware that this 50MB limit encompass...
Creating Autoresponders Using cPanel
Autoresponders are a valuable tool for any business, saving you time by automatically sending a reply to any email sent to a specific address. They're ideal for acknowledging customer inquiries or letting people know you're unavailable. Here's how yo...
Connecting an Email Client to a Mailbox
Introduction: This Knowledge Base (KB) article provides a comprehensive guide on how to connect an email client to a cPanel or DirectAdmin mailbox. The process involves gathering the necessary information and configuring the email client settings. P...
How to Change Your Email Account Password or Mailbox Quota in cPanel
Managing your email account effectively includes tasks such as changing your email password and adjusting your mailbox quota. This guide will walk you through these processes using cPanel. Changing an Email Account Password Access cPanel: Log into y...
Setting Up Branding and Custom URL for Your Brixly Workspace: A Detailed Guide
Brixly Workspace is a powerful tool that allows you to manage your email services. One of its features is the ability to set up branding for your workspace and add a custom URL. This guide will walk you through the process. Understanding Brixly Works...
Brixly Workspace - Can I see a demo of the CrossBox webmail interface?
Yes, absolutely! Whilst our own version is modified slightly for a more 'minimalist' feel, you are able to view a demo of the webmail interface here... https://crossbox.io/demo In terms of NextCloud, they also provide a demo here... https://try.nextc...
Brixly Workspace - How do I add an additional domain alias to my service?
The Brixly Workspace is purchased per-domain, with the ability to host mail under a single domain. However, you can add additional 'alias' addresses to the account. An example of this may be that you have 'brixly.uk' as the main domain of the service...
How to Obtain Email Headers: A Step-by-Step Guide
Email headers provide valuable information about the journey of an email from the sender's server to the recipient's inbox. They can be useful for troubleshooting email delivery issues or for identifying the source of spam emails. This guide will sho...
Email – What is the difference between SSL, TLS, and STARTTLS?
Overview The terms SSL, TLS, and STARTTLS are often used in relation to securing a connection, but not everyone knows what these mean. This article should help provide some basic information about each term. SSL SSL stands for “Secure Sockets Layer”,...
What are the correct SPF records when using Brixly hosting?
Correct Sender Policy Framework (SPF) records need to be configured in your DNS settings to ensure that Internet receivers will properly identify and receive your email. This article describes the DNS records you must add. DNS Records The following r...
Understanding and Resolving the "550 This message was classified as SPAM" Error
When sending emails, you may occasionally encounter an error message stating, "550 This message was classified as SPAM and may not be delivered." This error occurs when the email you're trying to send is flagged by our spam detection proced...
Understanding and Resolving the "550 Please turn on SMTP Authentication" Error
When sending emails, you may occasionally encounter an error message stating, "550 Please turn on SMTP Authentication." This error occurs when the email you're trying to send is flagged by our spam detection procedures. This guide will help...