Creating environments
where people thrive,
so organisations thrive.
Through hands-on consultancy, research, facilitation, co-design and training, we help our clients create:
Better equipped leaders
Giving leaders the skills and tools to build, grow and guide multidisciplinary organisations where clarity enables action, people flourish at every level, and thriving teams deliver what matters most.
Connected, learning organisations
Developing structures and communities of practice that break down silos, enable expertise and knowledge to flow freely across boundaries, and turn collective learning into organisational advantage.
Thriving people and teams
Creating environments with the structures, policies, tools, culture and practices in place to support people and teams to feel motivated and capable to do amazing work that they’re proud of.
Clients include
How we work
The Tacit Approach
We simplify complex organisational challenges by transforming them into actionable strategies and models.
Our solutions focus on the specific needs of our clients. Rather than imposing pre-made answers, we begin each engagement by talking to people to understand their unique situations and challenges. We then use a combination of methods, including collaborative workshops, consulting, and training, blending both proven and innovative approaches to develop customised solutions.
We create lasting impact by equipping organisations with practical tools and methods they can use and evolve long after our engagement concludes.
Our work
We helped DBT Digital’s leadership team cut through the confusion of rapid growth, from 120 to 500+ staff, by creating shared language, clarifying roles, and building practical frameworks they still use today. The result? A leadership team that can make decisions together, reorganise without disruption, and keep evolving as they grow.
In 2025, Tacit published an online self-paced course for community builders and members to gain the skills they need to identify, form, grow, measure and supercharge success communities of practice in or across organisations. The course is gaining a great reputation, with group bookings and five-star reviews.
Developing modern capability and progression frameworks that support specialisms and collaboration in matrix organisations including Citizens Advice and Nesta.
Consultancy, training, workshops, and support to embed, introduce, review and supercharge communities of practice. We have embedded communities of practice in UK government departments, international corporations, private companies and charities, transforming how organisations connect people, build capability, and bridge knowledge silos.
We helped HM Land Registry transform how their teams worked in a new digital programme, moving from team silos to a connected organisation with clear service development approaches, thriving communities of practice, and pathways for people to grow.
What our clients say
“I’ve found working with Emily accelerates your learning, whether that’s as an individual, a team or an organisation… She’s one of the few Coaches I’ve worked with that understands how to transform teams and organisations to be self-reliant in Agile ways of working and thinking.
Plus she has a great sense of humour!”
Delivery and Transformation Director, ustwo
“Across several years Emily has played a significant role in helping us to work better together in DBT’s DDaT.
Through coaching, facilitating and inputting her fantastic insights into how modern digital organisations might improve; we are a happier, more effective team. Very highly recommend.“
Director of Digital at Department for Business and Trade
“[Emily’s] deep understanding of field and having worked in and with various government departments and client really came through in her ability to immediately pin point and relate to the good and bad.
Coming up with rock solid coaching, consultancy and recommendations to help us unlock greater value from our communities of practice.“
Head of profession at Department for work and Pensions
“We only had an idea of where we wanted to go when we engaged Tacit, and they helped us to shape a program to improve our project management skills, with an inclusive and non-dogmatic approach to agile.
They started with a deep dive research with our teams, identified where we were effective and our opportunities, and helped us shape a series of experiments to improve. All of this done fully remotely. I highly advise their support.”
Director of Design at Automattic
“I had the pleasure of working with Emily in a team scaling digital working in Defra. Forever a thought leader… Emily helped shape many of the initiatives we took forward.
Of note, she has been instrumental in establishing communities of practice across Defra’s digital professions and embedding a framework to help them flourish.
Away from communities, she has a passion for treating people as individuals and helping them achieve their potential.
Working with her certainly helped me to refresh my leadership style and way of working.“
Director, Digital Delivery at Department for Environment, Food and Rural Affairs
“Emily is the most fantastic delivery coach I ever worked with. She has had a really positive and significant impact on HMLR and leaves a lasting legacy.
Her insights are always well informed, impactful and delivered in a frank but constructive manner.
Key to her success has been how well she has integrated with teams on the ground, management and Executives.
She has real credibility not just because of what she’s done before but because she genuinely cares about the organisation she’s working in and the people that work there.“
Director of Digital, HM Land Registry
