Think of your phone as two devices in one: personal stays personal, and business gets a polished front door. Start by choosing a dedicated business number and linking it to the Grasshopper app on your phone and desktop. Record a clear greeting, add extensions for teammates or departments, and set simple routing so the right person gets the right call. When you dial out from the app, your business caller ID shows—keeping your private number out of view while maintaining a professional presence.
Once you’re live, handle conversations without juggling tools. Incoming calls arrive with a clear business label, so you know exactly how to answer. Send quick updates via business text to confirm appointments, share directions, or follow up on quotes. When you miss a call, voicemail transcription lands in your inbox and app, letting you skim, prioritize, and call back fast. Need to involve someone else? Forward the call to a colleague or redirect it to another extension in seconds, maintaining continuity for the client.
As your workload grows, keep responsiveness high without adding complexity. Route calls to different people based on extensions, or set up simple rules to send key clients to a dedicated device. If your hands are full, Grasshopper can ring multiple devices at once so a teammate can pick up and nobody hears a busy signal. Use custom greetings to set expectations and shape the caller’s path—press 1 for sales, 2 for support, or straight to voicemail when appropriate. With access on phones, tablets, and desktops, your team can stay connected from the field, the office, or home.
For peak coverage, let the AI receptionist handle common questions and gather essentials—names, reasons for calling, best callback number—before routing to a person. It creates a consistent first impression and filters routine inquiries so you can focus on high-value work. Between private outbound calling, smart routing, clear greetings, and text plus voicemail transcription, you’ll move faster and look more professional—without swapping phones or sacrificing privacy.
True Solo
$14.00 per month
User and Phone Numbers <ul> <li>Number of Users - 1 Business Phone Number - 1 <ul> <li>Additional Phone Numbers (Add-ons) - $9 Per Month Each Calling minutes - Unlimited Extensions - 1 Business Texting - Unlimited <ul> <li>Local Number Registration + Messaging Fee - $19.50 one-time + $1.50/month Toll-Free Number Registration - Registration Only (No Fee) Mobile + Desktop Apps 24/7 Support Calling <ul> <li>Call Forwarding Custom Greetings Incoming Call Control VoIP + WiFi Calling Messaging <ul> <li>Instant Response Voicemail Voicemail Transcription Read Voicemail on Email Option Virtual Fax Conversation Filters Conversation Search Admin <ul> <li>Contacts Management Setup Assistant Business Hours Reporting My Rewards International Calling Virtual Receptionist Digital Listings Management Professional Voice Studio
Solo Plus
$25.00 per month
User and Phone Numbers <ul> <li>Number of Users - Unlimited Business Phone Number - 1 <ul> <li>Additional Phone Numbers (Add-ons) - $9 Per Month Each Calling minutes - Unlimited Extensions - 3 <ul> <li>Additional Extensions - $3 Per Month each Business Texting - Unlimited <ul> <li>Local Number Registration + Messaging Fee - $19.50 one-time + $1.50/month Toll-Free Number Registration -<br> Registration Only (No Fee) Mobile + Desktop Apps 24/7 Support Calling <ul> <li>Call Recording Call Forwarding Custom Greetings Incoming Call Control Simultaneous Call Handling VoIP + WiFi Calling Messaging <ul> <li>Instant Response Voicemail Voicemail Transcription Read Voicemail on Email Option Virtual Fax Conversation Filters Conversation Search Admin <ul> <li>Contacts Management Setup Assistant Business Hours Reporting My Rewards International Calling Virtual Receptionist Digital Listings Management Professional Voice Studio
Small Business
$55.00 per month
User and Phone Numbers <ul> <li>Number of Users - Unlimited Business Phone Number - 4 <ul> <li>Additional Phone Numbers (Add-ons) - $9 Per Month Each Calling minutes - Unlimited Extensions - Unlimited <ul> <li>Additional Extensions - Unlimited Business Texting - Unlimited <ul> <li>Local Number Registration + Messaging Fee - $19.50 one-time + $1.50/month Toll-Free Number Registration -<br> Registration Only (No Fee) Mobile + Desktop Apps 24/7 Support Calling <ul> <li>Call Recording Call Forwarding Custom Greetings Incoming Call Control Simultaneous Call Handling VoIP + WiFi Calling Messaging <ul> <li>Instant Response Voicemail Voicemail Transcription Read Voicemail on Email Option Virtual Fax Conversation Filters Conversation Search Admin <ul> <li>Contacts Management Setup Assistant Business Hours Reporting My Rewards International Calling Virtual Receptionist Digital Listings Management Professional Voice Studio
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