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RM Unify Admin Support

Table of Contents

RM Unify Admin Support #

Overview #

This page is to support school administrators who manage Glow accounts at school level. This page may also be helpful for any new local authority or establishment Glow Key Contacts.

It pulls together useful links so you have everything at your fingertips for managing Glow accounts.

RM Unify screenshot on a laptop

Useful Links #

Supporting young people to stay safe online graphic
Password Guidance
Children in Scotland learn about cyber resilience and internet safety as part of the Technologies Experiences and Outcomes. They also learn about positive healthy and respectful relationships, both online and offline, within the Health and Wellbeing curriculum. To help children and young people protect their personal information and keep their online accounts secure, we want to make sure they know what makes a strong password when using Glow.
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glowconnect.org.uk
Supporting young people to stay safe online graphic
Resetting a whole class password
If you are a teacher, you can either reset a password for an individual, or for a whole class. Watch the following video for instructions on how to reset a whole class password.
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glowconnect.org.uk
National Glow Key Contacts graphic
Glow Key Contacts
Glow Key Contacts are the dedicated person or team within your Local Authority who support Glow users, including any issues accessing Glow.
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glowconnect.org.uk
RM Unify Launchpad Graphic
Glow Account Guidance
Find out how you manage staff moving within and out with a local authority and how to manage Glow content for these users.
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glowconnect.org.uk
RM Unify Launchpad Graphic
Managing Glow accounts
Find out how you can create accounts, download usernames, disable and delete accounts and how to assign a grace period.
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glowconnect.org.uk
RM Unify Launchpad Graphic
Glow Administrator User Guide
RM Unify is the platform which powers Glow, the online environment for learning and teaching in Scotland. Click below to download the RM Glow Administrator Guide if you are required to manage Glow accounts.
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glowconnect.org.uk

Webinars #

Getting started with the RM Unify Management Console in Glow
Getting started with the RM Unify Management Console in Glow
The 30 minute session will provide an overview of the basic admin features and will be pitched at beginner level.
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http://www.youtube.com

Next Webinar: #

Monday 24th March 16:00 – 16:30. Click here to register

FAQs #

Q:  I just have a teaching account, should there be a management account in each school? 

A:  Yes, there should be.  If you are not sure if you have one, or who it is, please contact your Glow Key Contact who can find out for you.   

Q:  When changing password for lower stages we use very simple password, is it OK not to make student change password on their next log in 

A:  Yes, this is possible, there is a check box when you are changing the password on their behalf which forces them to do this at next login with their new password. Password guidance is available on Glow Connect, our public facing website: Password Guidance – Glow Connect. 

Q:  I’m a new admin, can I disable the old admin who has left our organisation now? 

A: A Super Admin will be able to remove the legacy Admin.  If you are not sure if you have one, or who it is, please contact your Glow Key Contact who can find out for you.   

Q:  How do I get myself upgraded to a Super Admin? 

A:   A Super Admin has permissions to do that for you.  If you are not sure if you have one, or who it is, please contact your Glow Key Contact who can find out for you.