Undismissable notice #36913
Description
Prerequisites
- I have carried out troubleshooting steps and I believe I have found a bug.
- I have searched for similar bugs in both open and closed issues and cannot find a duplicate.
Describe the bug
We're seeing reports of undismissable notices relating to updates of payment gateways. In particular WooCommerce Payments and eWay
- https://wordpress.org/support/topic/action-required-please-update-woocommerce-payments-2
- 39927407-hc
- 5948453-zen
- 5965665-zen
The notices that suggest updating are present even with the latest version. In one case, the user was prompted to update WooCommerce Payments and they aren't using WooCommerce Payment.
Also see Automattic/woocommerce-payments#5587
Expected behavior
That the dismiss button dismisses the notice.
Actual behavior
The notice is often spurious so it shouldn't be there to begin with. It can not be dismissed.
Steps to reproduce
Unclear
WordPress Environment
WordPress Environment
WordPress address (URL): https://replaced.domain/
Site address (URL): https://replaced.domain/
WC Version: 7.4.0
REST API Version: ✔ 7.4.0
WC Blocks Version: ✔ 9.4.3
Action Scheduler Version: ✔ 3.5.4
Log Directory Writable: ✔
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_NZ
External object cache: –
Server Environment
Server Info: Apache/2.4.54 (Debian)
PHP Version: 7.4.33
PHP Post Max Size: 100 MB
PHP Time Limit: 800
PHP Max Input Vars: 10000
cURL Version: 7.64.0
OpenSSL/1.1.1d
SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~buster-log
Max Upload Size: 100 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
Database
WC Database Version: 7.4.0
WC Database Prefix: wp_
Total Database Size: 60.29MB
Database Data Size: 46.39MB
Database Index Size: 13.90MB
wp_woocommerce_sessions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 4.52MB + Index: 0.06MB + Engine InnoDB
wp_actionscheduler_actions: Data: 1.52MB + Index: 0.98MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 1.50MB + Index: 0.53MB + Engine InnoDB
wp_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bv_ip_store: Data: 0.27MB + Index: 0.28MB + Engine InnoDB
wp_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
wp_gla_budget_recommendations: Data: 0.20MB + Index: 0.11MB + Engine InnoDB
wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mepr_corporate_accounts: Data: 0.06MB + Index: 0.13MB + Engine InnoDB
wp_mepr_events: Data: 0.22MB + Index: 0.56MB + Engine InnoDB
wp_mepr_jobs: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wp_mepr_members: Data: 0.16MB + Index: 0.73MB + Engine InnoDB
wp_mepr_rule_access_conditions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mepr_subscriptions: Data: 0.02MB + Index: 0.30MB + Engine InnoDB
wp_mepr_subscription_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mepr_tax_rates: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wp_mepr_tax_rate_locations: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_mepr_transactions: Data: 0.22MB + Index: 0.95MB + Engine InnoDB
wp_mepr_transaction_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_options: Data: 6.23MB + Index: 0.16MB + Engine InnoDB
wp_postmark_log: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 9.50MB + Index: 2.84MB + Engine InnoDB
wp_posts: Data: 13.14MB + Index: 0.30MB + Engine InnoDB
wp_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_analytics_gsc: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_rank_math_analytics_inspections: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
wp_rank_math_analytics_objects: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shortpixel_folders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shortpixel_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shortpixel_postmeta: Data: 2.52MB + Index: 0.70MB + Engine InnoDB
wp_shortpixel_queue: Data: 0.33MB + Index: 0.09MB + Engine InnoDB
wp_tec_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_tec_occurrences: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_usermeta: Data: 2.50MB + Index: 2.92MB + Engine InnoDB
wp_users: Data: 0.19MB + Index: 0.14MB + Engine InnoDB
wp_wc_activecampaign: Data: 0.11MB + Index: 0.03MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Post Type Counts
attachment: 424
custom_css: 2
customize_changeset: 25
et_body_layout: 7
et_footer_layout: 2
et_header_layout: 3
et_pb_layout: 41
et_template: 27
et_theme_builder: 2
mailpoet_page: 1
memberpressgroup: 2
memberpressproduct: 16
memberpressrule: 1
nav_menu_item: 35
oembed_cache: 19
page: 54
post: 89
product: 24
product_variation: 11
revision: 390
shop_order: 73
shop_order_refund: 1
tec_tc_ticket: 6
ticket-meta-fieldset: 2
tribe_events: 11
tribe_organizer: 3
tribe_rsvp_attendees: 49
tribe_rsvp_tickets: 3
tribe_venue: 8
tribe_wooticket: 75
wp_block: 2
wp_global_styles: 3
Security
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
Active Plugins (30)
ActiveCampaign for WooCommerce: by ActiveCampaign – 2.0.2
ActiveCampaign: by ActiveCampaign – 8.1.10
Breeze: by Cloudways – 2.0.16
Divi Events Calendar: by Pee-Aye Creative – 2.6
Divi Modules Pro: by Divi Life – 1.2.1
Event Tickets Plus: by The Events Calendar – 5.6.6.1
Event Tickets: by The Events Calendar – 5.5.7
Filester - File Manager Pro: by Ninja Team – 1.7.7
MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 4.87
MemberPress Active Campaign - Tags Version: by Caseproof
LLC – 1.0.10
MemberPress Corporate Accounts: by Caseproof
LLC – 1.5.30
MemberPress Divi Content Protection: by Caseproof
LLC – 1.0.8
MemberPress Importer: by Caseproof
LLC – 1.6.14
MemberPress WooCommerce Plus: by HappyPlugins – 1.2.8
MemberPress Pro: by Caseproof
LLC – 1.10.4
ActiveCampaign Postmark (Official): by Andrew Yates & Matt Gibbs – 1.17.2
Rank Math SEO: by Rank Math – 1.0.108
ShortPixel Image Optimizer: by ShortPixel - Convert WebP/AVIF & Optimize Images – 5.2.0
Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.36
Event Tickets Extension: Members Only Tickets: by The Events Calendar – 1.0.1
The Events Calendar: by The Events Calendar – 6.0.9
The Events Calendar Extension: Divi Compatibility: by Modern Tribe
Inc. – 1.2.1
UpdraftPlus - Backup/Restore: by UpdraftPlus.com
DavidAnderson – 1.22.24
Preview E-mails for WooCommerce: by Digamber Pradhan – 2.1.1
WooCommerce Stripe Gateway: by WooCommerce – 7.1.0
WooCommerce Xero Integration: by WooCommerce – 1.7.49
WooCommerce: by Automattic – 7.4.0
WP-Memory-Usage: by Bernhard Kux – 1.2.8
WP Migrate Lite: by WP Engine – 2.6.1
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.2.12
Inactive Plugins (0)
Dropin Plugins (2)
advanced-cache.php: advanced-cache.php
object-cache.php: Object Cache Pro (Drop-in)
Must Use Plugins (1)
Object Cache Pro (MU): by Rhubarb Group – 1.17.1
Settings
API Enabled: –
Force SSL: –
Currency: NZD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ✔
Order datastore: WC_Order_Data_Store_CPT
WC Pages
Shop base: #65 - /events-training/
Cart: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Checkout: ❌ Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
My account: #301 - /my-account/
Terms and conditions: #94 - /terms-conditions/
Theme
Name: CBNZ Child Theme
Version: 1.0.0
Author URL:
Child Theme: ✔
Parent Theme Name: Divi
Parent Theme Version: 4.20.0
Parent Theme Author URL: http://www.elegantthemes.com/
WooCommerce Support: ✔
Templates
Overrides: –
Admin
Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
new-product-management-experience
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
Disabled Features: minified-js
product-variation-management
settings
Daily Cron: ✔ Next scheduled: 2023-02-22 02:28:42 +13:00
Options: ✔
Notes: 80
Onboarding: completed
Action Scheduler
Complete: 2,962
Oldest: 2023-01-25 10:26:48 +1300
Newest: 2023-02-21 17:56:45 +1300
Failed: 4
Oldest: 2022-10-18 10:34:07 +1300
Newest: 2023-02-16 11:22:58 +1300
Pending: 2
Oldest: 2023-02-22 09:55:51 +1300
Newest: 2023-02-23 10:53:22 +1300
Status report information
Isolating the problem
- I have deactivated other plugins and confirmed this bug occurs when only WooCommerce plugin is active.
- This bug happens with a default WordPress theme active, or Storefront.
- I can reproduce this bug consistently using the steps above.