Sonarr has uploaded Killjoys S03E02 with embedded PGS subtitles.
I would like SZ to extract the embedded subtitles and if not possible because og wrong format, download an external subtitles.
If you search for S03E02 in the attached log you can see this debug near the end of the log:
2019-08-19 15:48:31,824 (15391df15700) : DEBUG (scanning:80) - Detecting streams: /media/TVShows/Killjoys/Season 03/Killjoys - S03E02 - A Skinner, Darkly Bluray-1080p.mkv, external_subtitles=True, embedded_subtitles=True
It says "external_subtitles=True"
Does that mean that SZ thinks there already is a subtitles for the new uploaded Killjoys S03E02?
If you look at the attached PMS screendump you can see that there are two PGS, but no external subtitles.
If you look further to the end of the attached log it says:
2019-08-19 15:48:34,227 (15391df15700) : INFO (download:121) - Killjoys - S03E02 - A Skinner, Darkly Bluray-1080p.mkv has missing languages: set([<Language [en]>])
Does that means that SZ now download a subtitles for the new Kiljoys S03E02?
Because that is not true. There is still not any external subtitles for Kiljoys S03E02.
I have waited 1/2 hour. Still no subtitles.
I go into PMS and do a Refresh Metadata and a few seconds later SZ has downloaded a subtitles.
2019-08-19 16:19:30,409 (15394cbbe700) : INFO (download:121) - Killjoys - S03E02 - A Skinner, Darkly Bluray-1080p.mkv has missing languages: set([<Language [en]>])
Maybe you can see from the log why SZ don't download the subtitles after Sonarr has uploaded it, but it works after a Refresh Metadata.
Regards
Michael

com.plexapp.agents.subzero.log
Sonarr has uploaded Killjoys S03E02 with embedded PGS subtitles.
I would like SZ to extract the embedded subtitles and if not possible because og wrong format, download an external subtitles.
If you search for S03E02 in the attached log you can see this debug near the end of the log:
2019-08-19 15:48:31,824 (15391df15700) : DEBUG (scanning:80) - Detecting streams: /media/TVShows/Killjoys/Season 03/Killjoys - S03E02 - A Skinner, Darkly Bluray-1080p.mkv, external_subtitles=True, embedded_subtitles=True
It says "external_subtitles=True"
Does that mean that SZ thinks there already is a subtitles for the new uploaded Killjoys S03E02?
If you look at the attached PMS screendump you can see that there are two PGS, but no external subtitles.
If you look further to the end of the attached log it says:
2019-08-19 15:48:34,227 (15391df15700) : INFO (download:121) - Killjoys - S03E02 - A Skinner, Darkly Bluray-1080p.mkv has missing languages: set([<Language [en]>])
Does that means that SZ now download a subtitles for the new Kiljoys S03E02?
Because that is not true. There is still not any external subtitles for Kiljoys S03E02.
I have waited 1/2 hour. Still no subtitles.
I go into PMS and do a Refresh Metadata and a few seconds later SZ has downloaded a subtitles.
2019-08-19 16:19:30,409 (15394cbbe700) : INFO (download:121) - Killjoys - S03E02 - A Skinner, Darkly Bluray-1080p.mkv has missing languages: set([<Language [en]>])
Maybe you can see from the log why SZ don't download the subtitles after Sonarr has uploaded it, but it works after a Refresh Metadata.
Regards
Michael

com.plexapp.agents.subzero.log