JIRA: OCISDEV-159

Describe the bug

In the ONLYOFFICE service, user assigned with viewer role are not updated with real-time synchronization of document changes. Edits made by users with editing rights are not reflected live for viewers. Additionally, collaborator cursor indicator from editor are not visible to the viewer-role user resulting in a static and non-synchronized experience.

Steps to reproduce

1. admin shares .odt file with a user assigned with viewer role.
2. Viewer (e.g.marie) opens the file in OnlyOffice.
3. admin updates the content of the file and saves the changes.

Expected behavior

Viewer-role user should receive real-time document updates and see collaborator's cursor.

Actual behavior

Viewer-role user do not receive real-time document updates; updates are visible when the editor closes the document. The collaborator cursor is not visible to the viewer-role user.

Setup

ocis 7.2.0-rc.1 Community
web UI 12.0.2