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[Bug]: installing error message "WSL version output did not include a parseable WSL version" #90953

Description

@vincecanoro-rgb

Bug type

Behavior bug (incorrect output/state without crash)

Beta release blocker

No

Summary

Installation of WSL-hosted gateway ----- FAILED

Steps to reproduce

NOT_ENOUGH_INFO

Expected behavior

NOT_ENOUGH_INFO

Actual behavior

Versione WSL: 2.7.3.0
Versione kernel: 6.6.114.1-1
Versione WSLg: 1.0.73
Versione MSRDC: 1.2.6676
Versione Direct3D: 1.611.1-81528511
Versione DXCore: 10.0.26100.1-240331-1435.ge-release
Versione di Windows: 10.0.19045.6466

Lingua sistema: Italiano (it-IT)

NAME STATE VERSION

  • Ubuntu Stopped 2
    Debian Stopped 1

"WSL version output did not include a parseable WSL version"

OpenClaw version

v0.6.0

Operating system

Windows 10 22H2 (19045.6466)

Install method

OpenClawCompanion-Setup-x64.exe

Model

NOT_ENOUGH_INFO

Provider / routing chain

NOT_ENOUGH_INFO

Additional provider/model setup details

No response

Logs, screenshots, and evidence

{"ts":"2026-06-06T14:59:13.8988032\u002B00:00","run":"71e311b141e5","level":"info","msg":"Pipeline starting with 17 steps","data":{"run_id":"71e311b141e5"}}
{"ts":"2026-06-06T14:59:13.9182808\u002B00:00","run":"71e311b141e5","level":"info","msg":"step.started: Verify Windows OS","data":{"step_id":"preflight-os"}}
{"ts":"2026-06-06T14:59:13.9213782\u002B00:00","run":"71e311b141e5","level":"info","msg":"OS: Windows 10.0.19045.0 (64-bit)"}
{"ts":"2026-06-06T14:59:13.9264353\u002B00:00","run":"71e311b141e5","level":"info","msg":"step.completed: preflight-os \u2192 Success","data":{"step_id":"preflight-os","outcome":"Success","message":"Windows 10.0.19045.0","elapsed_ms":1.9213}}
{"ts":"2026-06-06T14:59:13.9406902\u002B00:00","run":"71e311b141e5","level":"info","msg":"step.started: Verify WSL available","data":{"step_id":"preflight-wsl"}}
{"ts":"2026-06-06T14:59:13.9495851\u002B00:00","run":"71e311b141e5","level":"debug","msg":"cmd.start: C:\\WINDOWS\\System32\\wsl.exe --version","data":{"exe":"C:\\WINDOWS\\System32\\wsl.exe","args":["--version"],"timeout_ms":5000}}
{"ts":"2026-06-06T14:59:14.0552568\u002B00:00","run":"71e311b141e5","level":"debug","msg":"cmd.done: C:\\WINDOWS\\System32\\wsl.exe exit=0 (99ms)","data":{"exe":"C:\\WINDOWS\\System32\\wsl.exe","exit_code":0,"stdout":"V\u0000e\u0000r\u0000s\u0000i\u0000o\u0000n\u0000e\u0000 \u0000W\u0000S\u0000L\u0000:\u0000 \u00002\u0000.\u00007\u0000.\u00003\u0000.\u00000\u0000\r\n\u0000\r\n\u0000V\u0000e\u0000r\u0000s\u0000i\u0000o\u0000n\u0000e\u0000 \u0000k\u0000e\u0000r\u0000n\u0000e\u0000l\u0000:\u0000 \u00006\u0000.\u00006\u0000.\u00001\u00001\u00004\u0000.\u00001\u0000-\u00001\u0000\r\n\u0000\r\n\u0000V\u0000e\u0000r\u0000s\u0000i\u0000o\u0000n\u0000e\u0000 \u0000W\u0000S\u0000L\u0000g\u0000:\u0000 \u00001\u0000.\u00000\u0000.\u00007\u00003\u0000\r\n\u0000\r\n\u0000V\u0000e\u0000r\u0000s\u0000i\u0000o\u0000n\u0000e\u0000 \u0000M\u0000S\u0000R\u0000D\u0000C\u0000:\u0000 \u00001\u0000.\u00002\u0000.\u00006\u00006\u00007\u00006\u0000\r\n\u0000\r\n\u0000V\u0000e\u0000r\u0000s\u0000i\u0000o\u0000n\u0000e\u0000 \u0000D\u0000i\u0000r\u0000e\u0000c\u0000t\u00003\u0000D\u0000:\u0000 \u00001\u0000.\u00006\u00001\u00001\u0000.\u00001\u0000-\u00008\u00001\u00005\u00002\u00008\u00005\u00001\u00001\u0000\r\n\u0000\r\n\u0000V\u0000e\u0000r\u0000s\u0000i\u0000o\u0000n\u0000e\u0000 \u0000D\u0000X\u0000C\u0000o\u0000r\u0000e\u0000:\u0000 \u00001\u00000\u0000.\u00000\u0000.\u00002\u00006\u00001\u00000\u00000\u0000.\u00001\u0000-\u00002\u00004\u00000\u00003\u00003\u00001\u0000-\u00001\u00004\u00003\u00005\u0000.\u0000g\u0000e\u0000-\u0000r\u0000e\u0000l\u0000e\u0000a\u0000s\u0000e\u0000\r\n\u0000\r\n\u0000V\u0000e\u0000r\u0000s\u0000i\u0000o\u0000n\u0000e\u0000 \u0000d\u0000i\u0000 \u0000W\u0000i\u0000n\u0000d\u0000o\u0000w\u0000s\u0000:\u0000 \u00001\u00000\u0000.\u00000\u0000.\u00001\u00009\u00000\u00004\u00005\u0000.\u00006\u00004\u00006\u00006\u0000\r\n\u0000\r\n\u0000\r\n","stderr":"","elapsed_ms":99.3205,"timed_out":false}}
{"ts":"2026-06-06T14:59:14.0763064\u002B00:00","run":"71e311b141e5","level":"info","msg":"step.completed: preflight-wsl \u2192 FailedTerminal","data":{"step_id":"preflight-wsl","outcome":"FailedTerminal","message":"WSL version output did not include a parseable WSL version. Update WSL from the Microsoft Store page (https://aka.ms/wslstorepage), then retry setup.","elapsed_ms":129.149}}
{"ts":"2026-06-06T14:59:14.0782985\u002B00:00","run":"71e311b141e5","level":"error","msg":"Step \u0027preflight-wsl\u0027 failed: WSL version output did not include a parseable WSL version. Update WSL from the Microsoft Store page (https://aka.ms/wslstorepage), then retry setup."}
{"ts":"2026-06-06T14:59:14.0796786\u002B00:00","run":"71e311b141e5","level":"warn","msg":"Attempting cleanup for failed step: Verify WSL available"}
{"ts":"2026-06-06T14:59:14.0827277\u002B00:00","run":"71e311b141e5","level":"warn","msg":"Rolling back 1 completed steps"}
{"ts":"2026-06-06T14:59:14.0828710\u002B00:00","run":"71e311b141e5","level":"info","msg":"Rolling back: Verify Windows OS"}

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NOT_ENOUGH_INFO

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NOT_ENOUGH_INFO

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    P1High-priority user-facing bug, regression, or broken workflow.bugSomething isn't workingclawsweeper:linked-pr-openClawSweeper found an open linked pull request for this issue.clawsweeper:needs-maintainer-reviewClawSweeper marked this issue as needing maintainer review before automation.clawsweeper:needs-product-decisionClawSweeper marked this issue as needing a product or behavior decision.clawsweeper:no-new-fix-prClawSweeper does not recommend queueing a new automated fix PR for this issue.clawsweeper:source-reproClawSweeper found a high-confidence source-level issue reproduction.impact:otherThis issue has meaningful maintainer-visible impact outside the owned taxonomy.issue-rating: 🦞 diamond lobsterVery strong issue quality with high-confidence source-level or clear reproduction.

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