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[Bug]: Agent replies NO! or NO in the openclaw web UI after upgrading from 5.7 to 5.12 and using openclaw doctor #82254

Description

@absol89

Bug type

Behavior bug (incorrect output/state without crash)

Beta release blocker

No

Summary

After upgrading from 5.7 to 5.12 (i think) with npm install -g openclaw@latest on 15 may. Behavior deteriorated.

user: (message)
assistant: NO!
user: [Fri 2026-05-15 18:01 GMT+2] excuse me?
assistant: NO
user: [Fri 2026-05-15 18:02 GMT+2] Your memory is not configured.
assistant: NO

openclaw.cleaned.json

Steps to reproduce

  1. Install ollama and run command: ollama launch openclaw --model ssfdre38/gemma4-turbo:e2b
  2. talk to the model to make sure it can reply coherently.
  3. upgrade from 5.7 to 5.12 or latest using npm install -g
  4. Your config should now have a default main model, use openclaw gateway restart
  5. Talk to your openclaw via the gateway web UI and resuming the session you had.

Relevant config attached (cleaned).

Expected behavior

I was asking the agent about the TIRITH npm install before the upgrade. And I deleted the chocolately files in %appdata%\tirith and then installed npm install -g tirith instead. To resume the session, i said to the agent that I had solved the issue myself and that the agent didn't need to do anything. I expected it to reply with normal conversation

Actual behavior

Even a /new session kept replying NO after the update to openclaw@latest

Example: user: (message)
assistant: NO!
user: [Fri 2026-05-15 18:01 GMT+2] excuse me?
assistant: NO
user: [Fri 2026-05-15 18:02 GMT+2] Your memory is not configured.
assistant: NO

OpenClaw version

2026.5.12 or latest

Operating system

windows 10

Install method

npm install -g openclaw@latest

Model

https://ollama.com/ssfdre38/gemma4-turbo

Provider / routing chain

ollama local

Additional provider/model setup details

No response

Logs, screenshots, and evidence

[2026-05-15-1803.md](https://github.com/user-attachments/files/27811341/2026-05-15-1803.md)

[c0d957fd-4927-4284-bd38-952ecd8055a1.trajectory-path.json](https://github.com/user-attachments/files/27811369/c0d957fd-4927-4284-bd38-952ecd8055a1.trajectory-path.json)

Impact and severity

agent no longer interactable meaningfully

Additional information

See the memory.md file attached

2026-05-15-1803.md
c0d957fd-4927-4284-bd38-952ecd8055a1.trajectory-path.json

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    bugSomething isn't workingbug:behaviorIncorrect behavior without a crash

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