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[Bug]: Silently lost connection to Slack #72808

Description

@tleyden

Bug type

Behavior bug (incorrect output/state without crash)

Beta release blocker

No

Summary

My slack connection to my openclaw had been working fine for several days. Today at lunch, I tried to demo to some friends and it never answered. Later when back at my desk, I sent more slack messages, and it still didn't answer. OTOH chatting through the web interface worked fine. Somehow the connection with Slack just silently stopped working.

Steps to reproduce

  1. Run openclaw
  2. Connect slack
  3. Verify it works by sending DMs directly to the Slack App
  4. Wait a few days
  5. Try sending DMs directly to the Slack App, or tag it in a channel.

Expected behavior

It should reply over slack.

Actual behavior

It does not reply over slack.

OpenClaw version

v2026.4.19-beta.2

Operating system

macOS 26.2

Install method

I think npm, but I don't even remember for sure now.

Model

Qwen30b

Provider / routing chain

openclaw -> ollama -> quen

Additional provider/model setup details

No response

Logs, screenshots, and evidence

It shows the bot as "online" (green indicator):
Image

but it ignores everything.

Impact and severity

Affected: Slack user
Severity: blocks workflow
Frequency: always (afaik)
Consequence: cannot use, since Slack is my only method of communication with the bot

Additional information

I haven't tried to fix it (eg, by restarting). If you give me hints on how to debug, I can upload any logs or dig into the root cause.

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P1High-priority user-facing bug, regression, or broken workflow.bugSomething isn't workingbug:behaviorIncorrect behavior without a crashclawsweeper:linked-pr-openClawSweeper found an open linked pull request for this issue.clawsweeper:no-new-fix-prClawSweeper does not recommend queueing a new automated fix PR for this issue.clawsweeper:source-reproClawSweeper found a high-confidence source-level issue reproduction.impact:message-lossChannel message delivery can be lost, duplicated, or misrouted.issue-rating: 🦞 diamond lobsterVery strong issue quality with high-confidence source-level or clear reproduction.

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