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[Bug]: Feishu group chat: slash commands like /new, /status, and /model do not work and may lose message content #49915
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BingqingLyu/openclaw
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P1High-priority user-facing bug, regression, or broken workflow.High-priority user-facing bug, regression, or broken workflow.bugSomething isn't workingSomething isn't workingbug:behaviorIncorrect behavior without a crashIncorrect behavior without a crashclawsweeper:linked-pr-openClawSweeper found an open linked pull request for this issue.ClawSweeper found an open linked pull request for this issue.clawsweeper:needs-maintainer-reviewClawSweeper marked this issue as needing maintainer review before automation.ClawSweeper marked this issue as needing maintainer review before automation.clawsweeper:needs-product-decisionClawSweeper marked this issue as needing a product or behavior decision.ClawSweeper marked this issue as needing a product or behavior decision.clawsweeper:no-new-fix-prClawSweeper does not recommend queueing a new automated fix PR for this issue.ClawSweeper does not recommend queueing a new automated fix PR for this issue.clawsweeper:source-reproClawSweeper found a high-confidence source-level issue reproduction.ClawSweeper found a high-confidence source-level issue reproduction.impact:auth-providerAuth, provider routing, model choice, or SecretRef resolution may break.Auth, provider routing, model choice, or SecretRef resolution may break.impact:message-lossChannel message delivery can be lost, duplicated, or misrouted.Channel message delivery can be lost, duplicated, or misrouted.impact:session-stateSession, memory, transcript, context, or agent state can drift or corrupt.Session, memory, transcript, context, or agent state can drift or corrupt.issue-rating: 🦞 diamond lobsterVery strong issue quality with high-confidence source-level or clear reproduction.Very strong issue quality with high-confidence source-level or clear reproduction.
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P1High-priority user-facing bug, regression, or broken workflow.High-priority user-facing bug, regression, or broken workflow.bugSomething isn't workingSomething isn't workingbug:behaviorIncorrect behavior without a crashIncorrect behavior without a crashclawsweeper:linked-pr-openClawSweeper found an open linked pull request for this issue.ClawSweeper found an open linked pull request for this issue.clawsweeper:needs-maintainer-reviewClawSweeper marked this issue as needing maintainer review before automation.ClawSweeper marked this issue as needing maintainer review before automation.clawsweeper:needs-product-decisionClawSweeper marked this issue as needing a product or behavior decision.ClawSweeper marked this issue as needing a product or behavior decision.clawsweeper:no-new-fix-prClawSweeper does not recommend queueing a new automated fix PR for this issue.ClawSweeper does not recommend queueing a new automated fix PR for this issue.clawsweeper:source-reproClawSweeper found a high-confidence source-level issue reproduction.ClawSweeper found a high-confidence source-level issue reproduction.impact:auth-providerAuth, provider routing, model choice, or SecretRef resolution may break.Auth, provider routing, model choice, or SecretRef resolution may break.impact:message-lossChannel message delivery can be lost, duplicated, or misrouted.Channel message delivery can be lost, duplicated, or misrouted.impact:session-stateSession, memory, transcript, context, or agent state can drift or corrupt.Session, memory, transcript, context, or agent state can drift or corrupt.issue-rating: 🦞 diamond lobsterVery strong issue quality with high-confidence source-level or clear reproduction.Very strong issue quality with high-confidence source-level or clear reproduction.
Type
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Priority
None yet
Bug type
Behavior bug (incorrect output/state without crash)
Summary
In a Feishu single-bot group chat with group-bound agent routing, slash commands such as /new, /status, and /model do not work.
More importantly, they do not seem to reach the agent as normal text either. From the assistant side, these messages behave like empty-content events with metadata only.
Environment
Channel: Feishu
Chat type: group chat
Mode: single bot
Routing: group-bound agent
Feishu plugin: @larksuiteoapi/feishu-openclaw-plugin
Plugin version: 2026.3.8
Steps to reproduce
Expected behavior
Either:
Actual behavior
/new does not reset the session/context
/status and /model do not work
slash messages do not appear to arrive as normal text
from the assistant side, they look like empty-content events / metadata-only messages
OpenClaw version
<2026.3.13>
Operating system
ubuntu 22.04
Install method
npm
Model
gpt-5.4
Provider / routing chain
no sure
Config file / key location
No response
Additional provider/model setup details
No response
Logs, screenshots, and evidence
Impact and severity
No response
Additional information
No response