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Error connecting to self-hosted Nextcloud instance #907

@bes1967

Description

@bes1967

Hi,
I got the following error while trying to connect to self-hosted nextcloud instance version 19.0.0 with Notes v.3.6.0 installed :

App Version: 2.14.1
App Version Code: 2014001
App Flavor: play

Files App Version Code: 30120090

---

OS Version: 3.18.31-g9d6a405(C170B280)
OS API Level: 24
Device: HWKobe-Q
Manufacturer: HUAWEI
Model (and Product): KOB-L09 (KOB)

---

com.nextcloud.android.sso.exceptions.NextcloudApiNotRespondingException: Не получен ответ от API приложения Файлы для Nextcloud. Сообщите об этой проблеме.
	at com.nextcloud.android.sso.api.AidlNetworkRequest.waitForApi(AidlNetworkRequest.java:147)
	at com.nextcloud.android.sso.api.AidlNetworkRequest.performAidlNetworkRequestV2(AidlNetworkRequest.java:278)
	at com.nextcloud.android.sso.api.AidlNetworkRequest.performNetworkRequestV2(AidlNetworkRequest.java:165)
	at com.nextcloud.android.sso.api.NextcloudAPI.performNetworkRequestV2(NextcloudAPI.java:148)
	at it.niedermann.owncloud.notes.persistence.SSOClient.requestFilesApp(SSOClient.java:27)
	at it.niedermann.owncloud.notes.persistence.CapabilitiesClient.getCapabilities(CapabilitiesClient.java:64)
	at it.niedermann.owncloud.notes.android.activity.NotesListViewActivity.lambda$null$16$NotesListViewActivity(NotesListViewActivity.java:713)
	at it.niedermann.owncloud.notes.android.activity.-$$Lambda$NotesListViewActivity$HvKm0MhYXSJxNRffQW5qOZh27Jc.run(lambda)
	at java.lang.Thread.run(Thread.java:776)

I will say that on another device the program works without errors. In addition, I can use other apps on KOB-L09, that use the same account to connect to the same nextcloud instance. I followed the recommendations for stopping applications and clearing the cache, but that did not help. What else can I try to do to get the software work.

Thank you.

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