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1. to developAccepted and waiting to be taken care ofAccepted and waiting to be taken care ofbugSomething isn't workingSomething isn't workingneeds infoNot enough information providedNot enough information provided
Description
⚠️ This issue respects the following points: ⚠️
- This is a bug, not a question or a configuration/webserver/proxy issue.
- This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
- Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
- I agree to follow Nextcloud's Code of Conduct.
Bug description
Some User Accounts show up multiple times in the Contacts list.
Most of my Users show up as just one singular entry, with all their registered info.
But one of them has two entries, where the second entry only shows a Federated Cloud ID.
One of my users has three entries; one with all registered info, one extra with just their E-Mail address, one with literally no info at all.
None of those entries can seemingly be deleted.
Steps to reproduce
not sure what caused this, no idea how to reproduce.
Expected behavior
no duplicates in contacts list
Nextcloud Server version
29
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.3
Web server
Apache (supported)
Database engine version
MariaDB
Is this bug present after an update or on a fresh install?
Fresh Nextcloud Server install
Are you using the Nextcloud Server Encryption module?
None
What user-backends are you using?
- Default user-backend (database)
- LDAP/ Active Directory
- SSO - SAML
- Other
Configuration report
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"redacted.kaleidox.de"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "29.0.4.1",
"overwrite.cli.url": "http:\/\/warmulla.kaleidox.de",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"default_language": "de",
"default_locale": "de_DE",
"force_language": "de",
"force_locale": "de_DE",
"app_install_overwrite": [
"files_trackdownloads",
"checksum_api",
"admin_notifications",
"files_markdown"
],
"defaultapp": ""
}
}
Cannot write into "config" directory!
This can usually be fixed by giving the web server write access to the config directory.
But, if you prefer to keep config.php file read only, set the option "config_is_read_only" to true in it.
See https://docs.nextcloud.com/server/29/go.php?to=admin-config
{"reqId":"fBBZy3M3YkE6d93yNQHN","level":3,"time":"2024-08-30T15:54:37+00:00","remoteAddr":"","user":"--","app":"PHP","method":"","url":"--","message":"fopen(/var/www/nextcloud/config/config.php): Failed to open stream: Permission denied at /var/www/nextcloud/lib/private/Config.php#221","userAgent":"--","version":"","data":{"app":"PHP"}}
Cannot write into "config" directory!
This can usually be fixed by giving the web server write access to the config directory.
But, if you prefer to keep config.php file read only, set the option "config_is_read_only" to true in it.
See https://docs.nextcloud.com/server/29/go.php?to=admin-config
{"reqId":"Du2ucfKaBycOOHMFrmbt","level":3,"time":"2024-08-30T15:54:37+00:00","remoteAddr":"","user":"--","app":"PHP","method":"","url":"--","message":"fopen(/var/www/nextcloud/config/config.php): Failed to open stream: Permission denied at /var/www/nextcloud/lib/private/Config.php#221","userAgent":"--","version":"","data":{"app":"PHP"}}List of activated Apps
Enabled:
- activity: 2.21.1
- approval: 1.3.0
- calendar: 4.7.15
- cfg_share_links: 5.1.1
- circles: 29.0.0-dev
- cloud_federation_api: 1.12.0
- comments: 1.19.0
- contacts: 6.0.0
- contactsinteraction: 1.10.0
- dashboard: 7.9.0
- dav: 1.30.1
- drawio: 3.0.2
- federatedfilesharing: 1.19.0
- federation: 1.19.0
- files: 2.1.0
- files_downloadactivity: 1.17.0
- files_downloadlimit: 2.0.0
- files_markdown: 2.4.1
- files_pdfviewer: 2.10.0
- files_reminders: 1.2.0
- files_sharing: 1.21.0
- files_trackdownloads: 1.11.0
- files_trashbin: 1.19.0
- firstrunwizard: 2.18.0
- groupfolders: 17.0.1
- guests: 3.1.0
- logreader: 2.14.0
- lookup_server_connector: 1.17.0
- mail: 3.7.7
- nextcloud_announcements: 1.18.0
- notes: 4.10.1
- notifications: 2.17.0
- oauth2: 1.17.0
- password_policy: 1.19.0
- passwords: 2024.7.10
- privacy: 1.13.0
- provisioning_api: 1.19.0
- related_resources: 1.4.0
- richdocuments: 8.4.4
- richdocumentscode: 24.4.502
- serverinfo: 1.19.0
- settings: 1.12.0
- sharebymail: 1.19.0
- spreed: 19.0.7
- support: 1.12.0
- systemtags: 1.19.0
- tasks: 0.16.0
- text: 3.10.1
- theming: 2.4.0
- timemanager: 0.3.15
- twofactor_backupcodes: 1.18.0
- updatenotification: 1.19.1
- user_status: 1.9.0
- viewer: 2.3.0
- workflowengine: 2.11.0
Disabled:
- admin_audit: 1.19.0
- admin_notifications: 1.0.2 (installed 1.0.2)
- bruteforcesettings: 2.9.0
- cadviewer: 9.71.1 (installed 9.71.1)
- encryption: 2.17.0
- files_external: 1.21.0
- files_versions: 1.22.0 (installed 1.22.0)
- integration_collaboard: 1.0.8 (installed 1.0.8)
- integration_github: 2.0.7 (installed 2.0.7)
- integration_mastodon: 2.0.6 (installed 2.0.6)
- photos: 2.5.0 (installed 2.5.0)
- recommendations: 2.1.0 (installed 2.1.0)
- sip_trip_phone: 1.1.5 (installed 1.1.5)
- survey_client: 1.17.0 (installed 1.17.0)
- suspicious_login: 7.0.0
- twofactor_totp: 11.0.0-dev
- user_ldap: 1.20.0
- weather_status: 1.9.0 (installed 1.9.0)
Cannot write into "config" directory!
This can usually be fixed by giving the web server write access to the config directory.
But, if you prefer to keep config.php file read only, set the option "config_is_read_only" to true in it.
See https://docs.nextcloud.com/server/29/go.php?to=admin-config
{"reqId":"dVH0TZjdCTdBY36t3dpk","level":3,"time":"2024-08-30T15:55:03+00:00","remoteAddr":"","user":"--","app":"PHP","method":"","url":"--","message":"fopen(/var/www/nextcloud/config/config.php): Failed to open stream: Permission denied at /var/www/nextcloud/lib/private/Config.php#221","userAgent":"--","version":"","data":{"app":"PHP"}}
Cannot write into "config" directory!
This can usually be fixed by giving the web server write access to the config directory.
But, if you prefer to keep config.php file read only, set the option "config_is_read_only" to true in it.
See https://docs.nextcloud.com/server/29/go.php?to=admin-config
{"reqId":"OHeKNT7mJh7GEEaikC46","level":3,"time":"2024-08-30T15:55:03+00:00","remoteAddr":"","user":"--","app":"PHP","method":"","url":"--","message":"fopen(/var/www/nextcloud/config/config.php): Failed to open stream: Permission denied at /var/www/nextcloud/lib/private/Config.php#221","userAgent":"--","version":"","data":{"app":"PHP"}}Nextcloud Signing status
No errors have been found.Nextcloud Logs
too much sensitive data inside. this is a company instance.Additional info
note that the OCC commands have been executed from a user that does not have access to the nextcloud directories; "read only" reports may be inaccurate.
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1. to developAccepted and waiting to be taken care ofAccepted and waiting to be taken care ofbugSomething isn't workingSomething isn't workingneeds infoNot enough information providedNot enough information provided