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NUT driver usbhid-ups for EATON 5E650iUSB does not work on CENTOS 6.1 #630

@paclik

Description

@paclik

When I try to load driver for eaton device I am not successful. You
can see result of debug messages below. The same device I tried on
Xubuntu distro and it worked properly. However I even tried compile
binary from git sources on my Centos distro. I was able to run last
version nevertheless the result looked the same. *

OS name and version,
CentOS release 6.10 (Final) Linux 2.6.32-754.3.5.el6.centos.plus.x86_64 #1
SMP Wed Aug 15 02:28:38 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

exact NUT version
Name : nut
Arch : x86_64
Version : 2.6.5
Release : 2.el6
Size : 4.2 M
Repo : installed

From repo : epel
Summary : Network UPS Tools
URL : http://www.networkupstools.org/
usbhid-ups --version
Network UPS Tools - Generic HID driver 0.37 (2.6.5)

NUT installation method: from source tarball, package or Subversion,
*Installation from package *
yum install nut

exact device name and related information (manufacturing date, web
pointers, …),
EATON 5E650iUSB MFG P/N: 9C00-43348 Ver:00, Bar code: P462H31DN9

complete problem description, with any relevant traces, like system log
excerpts, and driver debug output. You can obtain the latter using the
following command, as root and after having stopped NUT:

*When I try to load driver for eaton device I am not successful. You
can see result of debug messages below. The same device I tried on
Xubuntu distro and it worked properly. However I even triedcompile
binary from git resources on my Centos distro. I was able to run last
version nevertheless the result looked the same. *

//sbin/usbhid-ups -DDDD -u root -a eaton
Network UPS Tools - Generic HID driver 0.37 (2.6.5)
USB communication driver 0.31
0.000000 debug level is '4'
0.001138 upsdrv_initups...
0.001456 Checking device (0458/003A) (001/062)
0.003549 - VendorID: 0458
0.003558 - ProductID: 003a
0.003562 - Manufacturer: Genius
0.003566 - Product: Optical Mouse
0.003570 - Serial Number: unknown
0.003574 - Bus: 001
0.003578 Trying to match device
0.003593 Device does not match - skipping
0.003601 Checking device (0463/FFFF) (001/041)
0.004551 - VendorID: 0463
0.004560 - ProductID: ffff
0.004564 - Manufacturer: unknown
0.004568 - Product: unknown
0.004572 - Serial Number: unknown
0.004576 - Bus: 001
0.004579 Trying to match device
0.004584 Device matches
0.005551 Unable to get HID descriptor (error sending control
message: Broken pipe)
0.005560 i=0, extra[i]=09, extra[i+1]=21
0.005567 HID descriptor, method 2: (9 bytes) => 09 21 10 01 21 01 22 25 02
0.005572 HID descriptor length 549
0.006046 Unable to get Report descriptor: Broken pipe
0.006066 Checking device (040B/2000) (001/003)
0.010033 - VendorID: 040b
0.010042 - ProductID: 2000
0.010046 - Manufacturer: Generic
0.010050 - Product: USB Keyboard
0.010054 - Serial Number: unknown
0.010058 - Bus: 001
0.010061 Trying to match device
0.010066 Device does not match - skipping
0.010073 Checking device (8087/0024) (001/002)
0.010086 - VendorID: 8087
0.010090 - ProductID: 0024
0.010094 - Manufacturer: unknown
0.010097 - Product: unknown
0.010101 - Serial Number: unknown
0.010104 - Bus: 001
0.010107 Trying to match device
0.010111 Device does not match - skipping
0.010116 Checking device (1D6B/0002) (001/001)
0.010136 - VendorID: 1d6b
0.010140 - ProductID: 0002
0.010143 - Manufacturer: Linux 2.6.32-754.3.5.el6.centos.plus.x86_64 ehci_hcd
0.010147 - Product: EHCI Host Controller
0.010150 - Serial Number: 0000:00:1a.0
0.010154 - Bus: 001
0.010157 Trying to match device
0.010161 Device does not match - skipping
0.010165 No appropriate HID device found
0.010169 No matching HID UPS found

lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 003: ID 040b:2000 Weltrend Semiconductor
Bus 001 Device 023: ID 0463:ffff MGE UPS Systems UPS
Bus 001 Device 025: ID 0458:003a KYE Systems Corp. (Mouse Systems)
NetScroll+ Mini Traveler / Genius NetScroll 120

after conecting USB cable
usb-devices | grep -A 3 -B 3 EATON
T: Bus=01 Lev=02 Prnt=02 Port=01 Cnt=02 Dev#= 29 Spd=1.5 MxCh= 0
D: Ver= 1.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1
P: Vendor=0463 ProdID=ffff Rev=00.01
S: Manufacturer=EATON
S: Product=5E
C: #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=20mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=03(HID ) Sub=00 Prot=00 Driver=usbhid

after calling usbhi-ups
usb-devices | grep -A 3 -B 3 EATON
T: Bus=01 Lev=02 Prnt=02 Port=01 Cnt=02 Dev#= 23 Spd=1.5 MxCh= 0
D: Ver= 1.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1
P: Vendor=0463 ProdID=ffff Rev=00.01
S: Manufacturer=EATON
S: Product=5E
C: #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=20mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=03(HID ) Sub=00 Prot=00 Driver=(none)

dmeg # after inserting usb cabel
usb 1-1.2: new low speed USB device number 41 using ehci_hcd
usb 1-1.2: New USB device found, idVendor=0463, idProduct=ffff
usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
usb 1-1.2: Product: 5E
usb 1-1.2: Manufacturer: EATON
usb 1-1.2: configuration #1 chosen from 1 choice

dmesg #after command /sbin/usbhid-ups -DDDD -u nut -a eaton

drivers/hid/usbhid/hid-core.c: usb_submit_urb(ctrl) failed
generic-usb 0003:0463:FFFF.16BC: timeout initializing reports
generic-usb 0003:0463:FFFF.16BC: hiddev96,hidraw3: USB HID v1.10
Device [EATON 5E] on usb-0000:00:1a.0-1.2/input0
usb 1-1.5: USB disconnect, device number 40
usb 1-1.5: new low speed USB device number 42 using ehci_hcd
usb 1-1.5: New USB device found, idVendor=0458, idProduct=003a
usb 1-1.5: New USB device strings: Mfr=1, Product=2, SerialNumber=0
usb 1-1.5: Product: Optical Mouse
usb 1-1.5: Manufacturer: Genius
usb 1-1.5: configuration #1 chosen from 1 choice
input: Genius Optical Mouse as
/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.5/1-1.5:1.0/input/input5796
generic-usb 0003:0458:003A.16BD: input,hidraw2: USB HID v1.11 Mouse
[Genius Optical Mouse] on usb-0000:00:1a.0-1.5/input0
usb 1-1.5: USB disconnect, device number 42
usb 1-1.5: new low speed USB device number 43 using ehci_hcd
usb 1-1.2: usbfs: USBDEVFS_CONTROL failed cmd usbhid-ups rqt 128 rq 6
len 255 ret -110
usb 1-1.5: New USB device found, idVendor=0458, idProduct=003a
usb 1-1.5: New USB device strings: Mfr=1, Product=2, SerialNumber=0
usb 1-1.5: Product: Optical Mouse
usb 1-1.5: Manufacturer: Genius
usb 1-1.5: configuration #1 chosen from 1 choice
input: Genius Optical Mouse as
/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.5/1-1.5:1.0/input/input5797
generic-usb 0003:0458:003A.16BE: input,hidraw2: USB HID v1.11 Mouse
[Genius Optical Mouse] on usb-0000:00:1a.0-1.5/input0

cat /etc/udev/rules.d/92-nut-eaton.rules
ACTION=="add", SUBSYSTEM=="usb", ATTR{idVendor}=="0463",
ATTR{idProduct}=="ffff", MODE="0666", GROUP="nut"

lsusb |grep UPS
Bus 001 Device 041: ID 0463:ffff MGE UPS Systems UPS

ls -al /dev/bus/usb/001/041
crw-rw-rw-. 1 root nut 189, 40 9. říj 11.45 /dev/bus/usb/001/041

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    Connection stability issuesIssues about driver<->device and/or networked connections (upsd<->upsmon...) going AWOL over timeEatonLinuxSome issues are specific to Linux as a platformUSBdocumentation

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