Skip to content

Infinite UI loading caused by "Tools" tab #1130

@GeorgeGedox

Description

@GeorgeGedox

Is there an existing issue for this?

The issue occurs in the following browsers. Select at least 2.

  • Firefox
  • Chrome
  • Edge
  • Safari (unsupported) - PRs welcome
  • N/A - This is an issue with the backend

Current Behavior

Latest version (v25.7.30) has an issue with the application UI state I think where navigating away from the "Tools" tab of a device will cause the UI to become stuck the next time a device is opened.

The only way to "reset" it that I've found is to click on the reload button in the app on the top right.

I've tested it on multiple browsers and it happens on all of them with no errors in the console or broken requests, leading me to believe that it might be a backend issue.

Expected Behavior

Navigation should work with no issues

Steps To Reproduce

  1. Click on any device
  2. Go to "Tools" tab
  3. Go back to the devices list
  4. Click on a device
  5. UI is now stuck with the "Loading" overlay

app.conf

docker-compose.yml

What installation are you running?

Production (netalertx)

app.log

No response

Debug enabled

  • I have read and followed the steps in the wiki link above and provided the required debug logs and the log section covers the time when the issue occurs.

Metadata

Metadata

Assignees

No one assigned

    Labels

    Docker 🐋Docker relatedbug 🐛Something isn't workingnext release/in dev image 🚀This is coming in the next release or was already released if the issue is Closed.

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions