From #3516:
Detailed TSG of how to investigate Web Chat problems before escalation.

• Searching through FAQ.
• Adding to FAQ
• Searching through open/closed issues
• Stack Overflow
• Reproducing error on MockBot/Web Chat loader/Web Chat playground
• Writing explicit repro steps
  • Activity/attachment json if applicable
  • version of Web Chat
  • embed/CDN/npm
  • link to public bot, if available
  • screencaps of Web Chat repro using Mock Bot or 'basic bot'
  • Add applicable labels