3 Severity 1 – Need clear button labels within chat
This is filed to #3133.
Background
After selecting the customer's location from combo box, new set of buttons appears, that announced as "Yes" and "No", with no other context. If user tries to navigate to the message above those buttons in browse mode, screen reader keeps getting kicked out of browse mode and screen reader users are unable to navigate to that message and read context of those buttons.
Expected
- More descriptive labels should be provided for those buttons.
- Screen reader users should be able to navigate to the message/question "Are you ill, or caring for someone who's ill?" in browse mode.
Investigation notes
We saw the accessible tree looks correct:
list
listitem
group
- Whole row of the message, including avatar
generic "Bot CDC said, Where are you located? . Sent at April 30..."
generic x N (these are cosmetics, non-verbal)
generic "United States Outside the US"
- This is due to
tabindex="0"
- This is the first element in the tree owned by Adaptive Cards renderer
generic
button "United States"
generic
text "United States"
Need some more time to understand if the role="group" is related to tabindex="0" or not.
[Bug]
3 Severity 1 – Need clear button labels within chat
Background
After selecting the customer's location from combo box, new set of buttons appears, that announced as "Yes" and "No", with no other context. If user tries to navigate to the message above those buttons in browse mode, screen reader keeps getting kicked out of browse mode and screen reader users are unable to navigate to that message and read context of those buttons.
Expected
Investigation notes
We saw the accessible tree looks correct:
listlistitemgroupgeneric"Bot CDC said, Where are you located? . Sent at April 30..."genericx N (these are cosmetics, non-verbal)generic"United States Outside the US"tabindex="0"genericbutton"United States"generictext"United States"Need some more time to understand if the
role="group"is related totabindex="0"or not.[Bug]