User story

Today, the typing indicator is a GIF animation.

The GIF animation is not customizable.

Alternatives

Developer could use deep-customization to modify the typing indicator, but it is not trivial to do.

Other implementations

Microsoft Teams display "John is typing", instead of triple-dot.

This research paper discusses correlation between typing indicator and its social presence, “The Chatbot is typing ...” – The Role of Typing Indicators in Human-Chatbot Interaction.

Potential implementation

Tomorrow, the developer could change the GIF animation into a custom DOM element. They could:

• Replace GIF animation
• Put "bot is typing" text on the screen
• Replace with custom animation, e.g. SVG controlled by CSS animation

[Enhancement]