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Object Cache Pro requires the redis PHP extension #252

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Description

@kubeeapp

Is your feature request related to a problem?

I am trying to use redis object cache pro, i get this error:

An error occurred during the instantiation of the configuration:

Object Cache Pro requires the `redis` PHP extension. The PhpRedis extension is not loaded in this environment (apache2handler). If it was installed, be sure to load the extension in the php.ini and to restart your PHP and web server processes.
Screenshot From 2026-11-12 00-22-56

Describe the solution you'd like

Thank you

Describe alternatives you've considered

Object Cache Pro requires the redis PHP extension. The PhpRedis extension is not loaded in this environment (apache2handler). If it was installed, be sure to load the extension in the php.ini and to restart your PHP and web server processes.

Additional context

No response

Activity

  1. added a commit that references this issue on Nov 15, 2026
    9d97a1c
  2. jhd3197 commented on Nov 15, 2026

    @jhd3197
    Owner

    Thanks for the report. The WordPress image the panel builds did not include the PhpRedis extension. The bundled Redis object cache works without it, which is why this only showed up with Object Cache Pro.

    Fixed in two places:

    • Existing sites: WordPress extension 1.0.6 is published. Update the extension from the Marketplace, then open the site's PHP tab and run the PHP update. It rebuilds the site's image with PhpRedis and checks that the extension is actually loaded before switching over.
    • New sites: the image is built with PhpRedis from the start (9d97a1c on dev). This part ships with the next panel release, and this issue will close when it does.
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