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openlibrary.org login fails; archive.org succeeds but doesn't work for openlibrary.org #12857

@gittergirl

Description

@gittergirl

Problem

I use openlibrary.org frequently. Today I have been unable to login. I have tried multiple times over a 12 hour period. I have tried my usual browser Brave, but also Edge and Firefox and Firefox private window. All fail. I have tried deleting all cookies (all browsers), rebooting the computer, and even signing into the internet via someone else's internet connection (giving me a different IP address).

The symptom is that you enter the email address then password and click submit. The page refreshes and asks again for login information. There is no error message. I performed the function of "forgot password" and it dutifully emailed me a link to change the password. I performed that, and it did seem to change the password successfully, but login still doesn't function.

Logging in at archive.org (in my case it's the same email address and password) succeeds but doesn't seem to crossover to openlibrary.org.

Reproducing the bug

  1. Go to ...
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  • Expected behavior:
  • Actual behavior:

Context

  • Browser (Chrome, Safari, Firefox, etc):
  • OS (Windows, Mac, etc):
  • Logged in (Y/N):
  • Environment (prod, dev, local): prod

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Lead: @jimchampIssues overseen by Jim (Front-end Lead, BookNotes) [managed]Priority: 1Do this week, receiving emails, time sensitive, . [managed]RegressionType: BugSomething isn't working. [managed]

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