Release Date: 04-12-2025

🚀 Enhancements

• Added titles to the Messages screen to help users differentiate between their conversations.

🐛 Bug Fixes

• Fixed an issue where image height within carousels was incorrectly capped.

Release Date: 18-11-2025

🐛 Bug Fixes

• Fixed a crash related to ICMMetric that happened to due a race condition.

Release Date: 17-11-2025

🐛 Bug Fixes

• Fixed a crash related to ICMPersistenceProxy where reading objects from cache was not correctly handling errors.

Release Date: 04-11-2025

🐛 Bug Fixes

• Fixed an issue where tapping the close button on an article in a conversation would not dismiss the article.
• Fixed an issue where tapping on a link in an article would not open the link.
• Fixed an issue where carousels were not dismissing correctly.
• Fixed an issue where reactions to articles were not being handled correctly.

Release Date: 28-10-2025

🐛 Bug Fixes

• Fixed a crash that could happen when opening articles from a conversation.

Release Date: 24-10-2025

🚀 Enhancements

• Added support for transcribing messages using your voice. To enable this feature, add the following to your Info.plist:

<key>NSMicrophoneUsageDescription</key>
<string>YOUR DESCRIPTION HERE</string>

🐛 Bug Fixes

• Fixed an issue where composer buttons and help center articles could render incorrectly on Liquid Glass.
• Adjusted how translations are bundled resolving an edge case where they could fail to load correctly.

Release Date: 24-09-2025

🐛 Bug Fixes

• Fixed device token registration for JWT-based identity verification. Previously, when identity verification was enabled with JWT tokens, device token registration would fail with error 4003. The SDK now properly supports both HMAC and JWT tokens for device token registration.

Release Date: 15-09-2025

🚀 Enhancements

• Added support for iOS 26 and Liquid Glass.
• Resolved a hang that could occur on startup related to crash report tooling.
• Added a completion handler to the setDeviceToken API. The old API will be removed in a future major release.

Intercom.setDeviceToken("DEVICE_TOKEN") { result in
  switch result {
    case .success:
    ...
    case let .failure(error):
    ...
  }
}

Release Date: 18-08-2025

🚀 Enhancements

• UI Improvements for events in conversations.

Release Date: 08-08-2025

🚀 Enhancements

• Typing indicators are now shown in the Messages screen.