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The changes made in the PR are generally good, improving the clarity and completeness of the privacy policy. However, there are a few areas that could be improved:
-This is the information we collect from **Website visitors** and **Researchers** as long as you are using our Service:
+This is the information we collect from **Website visitors** and **Researchers** as long as you are using our service:
- Provide and improve our Service.
- Email you essential updates and offers (only if you're interested).
- Ensure our product works smoothly and fix any issues.
- Respond to legal situations and prevent fraud.
- Let you engage with our Service's interactive features.
- Support you when you need help.
- Track how our Service is used.
- Handle technical problems.
- Manage our relationship with you, including billing.
- Inform you about account changes or renewals.
- Share news and offers about our other services (only if you've shown interest).
- Use data in ways we explain when you provide it.
- Other reasons, but only with your agreement.
+ We use your data to:
+ - Provide and improve our service.
+ - Send essential updates and offers (only if you've opted in).
+ - Ensure smooth product functionality and fix issues.
+ - Respond to legal requirements and prevent fraud.
+ - Enable interaction with our service's features.
+ - Provide customer support.
+ - Analyse service usage.
+ - Handle technical issues.
+ - Manage our relationship with you, including billing.
+ - Notify you about account changes or renewals.
+ - Share news and offers about our other services (only if you've opted in).
+ - Use data in ways we explain when you provide it.
+ - Other reasons, but only with your agreement.
-We only share your information with our Service providers who help us operate our business, in which case those third parties are also required to comply with the GDPR framework. We worked hard to reduce the number of subprocessors to a minimum and keep your information within the EU. This is a list of the subprocessors we are working with:
+We only share your information with our service providers who help us operate our business, in which case those third parties are also required to comply with the GDPR framework. We worked hard to reduce the number of subprocessors to a minimum and keep your information within the EU. This is a list of the subprocessors we are working with:
-We only use cookies when you are logged into our Service. You can allow, eliminate, or block cookies within your browser. If you block all cookies, some websites will not work properly anymore.
+We only use cookies when you are logged into our service. You can allow, eliminate, or block cookies within your browser. If you block all cookies, some websites will not work properly anymore.
-Formbricks is based in the EU and all form and user data is stored in Germany, EU. Only billing information processed by Stripe Inc. and anonymized personal data neccessary to provide this Service may be transfered overseas.
+Formbricks is based in the EU and all form and user data is stored in Germany, EU. Only billing information processed by Stripe Inc. and anonymized personal data necessary to provide this service may be transferred overseas.
-By using Formbricks, Researchers signify their acceptance of this policy. If Researchers do not agree to this policy, they should not use Formbricks. Researchers continued use of Formbricks following the posting of changes to this policy will be deemed their acceptance of those changes.
+By using Formbricks, researchers signify their acceptance of this policy. If researchers do not agree to this policy, they should not use Formbricks. Researchers' continued use of Formbricks following the posting of changes to this policy will be deemed their acceptance of those changes.
-We take your data privacy serious.
+We take your data privacy seriously.
-We take on considerable additional effort to collect as little data as neccessary and handle it safely and securely.
+We take on considerable additional effort to collect as little data as necessary and handle it safely and securely.
-Only billing information processed by Stripe Inc. and anonymized personal data neccessary to provide this Service may be transfered overseas.
+Only billing information processed by Stripe Inc. and anonymized personal data necessary to provide this service may be transferred overseas.
-Please use the following contact information for privacy inquiries:
-[email protected]
-
-Formbricks GmbH<br/>
-Kuhnkestr. 6<br/>
-24118 Kiel<br/>
+For privacy inquiries, please contact us at:
+
+Email: [email protected]
+Address: Formbricks GmbH, Kuhnkestr. 6, 24118 Kiel |
Dhruwang
added a commit
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Mar 13, 2026
…bscribers - Remove "email follow-ups" from the trial features list in SelectPlanCard since follow-ups are not actually unlocked during the trial period (#1462) - Redirect users with existing non-free subscriptions away from the trial plan page so they cannot access it during onboarding (#1461) Co-Authored-By: Claude Sonnet 4.6 <[email protected]>
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update privacy policy