From @andytipp on August 14, 2017 8:25
Current state
When closing a conversation, it currently shows an empty text field.
Preferred state
To help categorization of closed conversations, there should be a list of categories when closing a conversation. The user can then assign categories to the closed conversation. There needs to be a way to configure the list of categories (add, edit, remove)
Copied from original issue: mrsimpson#71
From @andytipp on August 14, 2017 8:25
Current state
When closing a conversation, it currently shows an empty text field.
Preferred state
To help categorization of closed conversations, there should be a list of categories when closing a conversation. The user can then assign categories to the closed conversation. There needs to be a way to configure the list of categories (add, edit, remove)
Copied from original issue: mrsimpson#71