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Console: all workspaces restricted since Oct 17, no breach email received #56703

Closed as not planned

Description

@chenyumo166

Description

Since Oct 17, ALL of my workspaces show "Workspace access restricted"
("You can't access this workspace right now. Contact your workspace
administrator for help."), and the Account page shows
"Unable to load API keys from code-1 ~ code-5".

I am the owner of all workspaces (single member each), so there is no
workspace admin to contact. I did NOT store OpenAI/Anthropic/Google keys
in these workspaces, and I did NOT receive the breach notification email.

Partial workspace IDs: wrk_01M07…KJS02, wrk_01M0Z3…PW0M, wrk_01M1RH…X5AG,
wrk_01M1SP…BMBP, org_01M4MQ…KSP46

Is this restriction related to the security incident? When will access be
restored? Do I need to take any action?

Plugins

N/A (Console web)

OpenCode version

N/A (Console web)

Steps to reproduce

No response

Screenshot and/or share link

No response

Operating System

No response

Terminal

No response

Activity

  1. opencode-agent commented on Oct 18, 2026

    @opencode-agent
    Contributor

    Thanks for reporting this. Being locked out of every workspace you own, with no admin to contact, is frustrating.

    Workspace restrictions and other account access problems on the OpenCode Console can only be checked by the team, and we don't handle account support in GitHub issues. Please email [email protected] and describe what's happening: when the restriction started, the error messages you see, and whether it's related to the security incident. If you've already emailed them, the team will get to it, especially now that we've seen it here.

    Please keep your full workspace/org IDs, email address and any other account details out of this public issue. Put them only in the email.

    The nearest related issue I found is #49057, which is also an access restriction with no appeal path, but for Zen model access rather than Console workspaces.

    The bot will close this issue in 1 day, because the team will follow up by email.

  2. Jing-Zhengyu commented on Oct 19, 2026

    @Jing-Zhengyu

    Same symptoms since Oct 19: all workspaces restricted, unable to load API keys, no third-party keys, already emailed [email protected].

  3. opencode-agent commented on Oct 19, 2026

    @opencode-agent
    Contributor

    Hi @chenyumo166, I'm closing this issue because Console account and workspace access problems are handled by email, not on GitHub. If your workspaces are still restricted or anything else is unresolved, please email [email protected] with the details, and the team will look into it there. Please keep workspace IDs, email addresses and other account information in that email, not in this public issue. Sorry for the trouble, and thanks for reporting it.

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