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Getting insufficient balance after making making the payment and activating the subscription again #31403
I have been using "opencode-go" since last month and yesterday subscription got expired. I forgot to renew, today got an error saying insufficient balance so I went and paid for it
After paying, closing terminal and opening again, I am getting the same error.
If your issue is the same, please add a thumbs up reaction to the existing issue instead of opening a new one. This helps maintainers prioritize and track issues more effectively.
When I got an email for renewal, I couldn't do it that day, and then the subscription expired. The next day I came and tried - saw the subscription expired, so I went back to email, and I paid. Here are the details:
Receipt number | | 2142-5350
Invoice number | | AM1DJXAN-0002
But it is not showing on my account on opencode.ai/go - it still shows the subscribe option.
Activity
github-actions commentedon Jun 8, 2026
This issue might be a duplicate of existing issues. Please check:
If your issue is the same, please add a thumbs up reaction to the existing issue instead of opening a new one. This helps maintainers prioritize and track issues more effectively.
rupreetg commentedon Jun 8, 2026
I guess I figured out the reason.
When I got an email for renewal, I couldn't do it that day, and then the subscription expired. The next day I came and tried - saw the subscription expired, so I went back to email, and I paid. Here are the details:
Receipt number | | 2142-5350
Invoice number | | AM1DJXAN-0002
But it is not showing on my account on opencode.ai/go - it still shows the subscribe option.
Can you please map them and fix them?
rupreetg commentedon Jun 10, 2026
Any update on this? I am not able to use even though I've paid for it...
nikhilch86 commentedon Jun 14, 2026
same issue. any update please?
rupreetg commentedon Jun 14, 2026
Yes, I emailed [email protected] and reverted quickly and refunded my amount. They asked me to subscribe again from the portal.
ahdkabeerhadi commentedon Jul 19, 2026
I'm experiencing the same issue.
I've already contacted [email protected] but haven't received a response.
Could someone refresh my workspace entitlement or investigate the provisioning state?