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Getting insufficient balance after making making the payment and activating the subscription again #31403

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Description

@rupreetg

Description

I have been using "opencode-go" since last month and yesterday subscription got expired. I forgot to renew, today got an error saying insufficient balance so I went and paid for it

After paying, closing terminal and opening again, I am getting the same error.

Insufficient balance. Manage your billing here: https://opencode.ai/workspace/wrk_01KQZE4WR99W3FTZR6R445VJE7/billing

Can you pls help me and unblock me

Plugins

No response

OpenCode version

1.16.2

Steps to reproduce

  1. open opencode using windows terminal
  2. type hi
  3. getting error of insufficient balance

Screenshot and/or share link

Image

Operating System

windows 11

Terminal

windows terminal

Activity

  1. github-actions commented on Jun 8, 2026

    @github-actions
    Contributor

    This issue might be a duplicate of existing issues. Please check:

    If your issue is the same, please add a thumbs up reaction to the existing issue instead of opening a new one. This helps maintainers prioritize and track issues more effectively.

  2. rupreetg commented on Jun 8, 2026

    @rupreetg
    Author

    I guess I figured out the reason.

    When I got an email for renewal, I couldn't do it that day, and then the subscription expired. The next day I came and tried - saw the subscription expired, so I went back to email, and I paid. Here are the details:

    Receipt number |   | 2142-5350 
    Invoice number |   | AM1DJXAN-0002
     
    But it is not showing on my account on opencode.ai/go - it still shows the subscribe option.

    Can you please map them and fix them?

  3. rupreetg commented on Jun 10, 2026

    @rupreetg
    Author

    Any update on this? I am not able to use even though I've paid for it...

  4. nikhilch86 commented on Jun 14, 2026

    @nikhilch86

    same issue. any update please?

  5. rupreetg commented on Jun 14, 2026

    @rupreetg
    Author

    same issue. any update please?

    Yes, I emailed [email protected] and reverted quickly and refunded my amount. They asked me to subscribe again from the portal.

  6. ahdkabeerhadi commented on Jul 19, 2026

    @ahdkabeerhadi

    I'm experiencing the same issue.

    • OpenCode Go purchased on July 16, 2026
    • Stripe payment succeeded
    • Payment appears in Billing History
    • Desktop still shows "Insufficient balance"

    I've already contacted [email protected] but haven't received a response.

    Could someone refresh my workspace entitlement or investigate the provisioning state?

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