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Is anyone following up on this? I purchased the Go plan but am unable to use the service. There seems to be no way to reach your support team—my emails have been ignored. It has been over 48 hours without any response."
@fwang , I'm having the same problem, but I only have a single Workspace named "Default".
In the TUI I see nothiing about workspaces and such.
The instructions say that after subscribing to Go, you have to use /connect, select OpenCode Go, "and copy your API key".
What API key? The only one I can see is the one from Zen (both in the "Zen" link and in the "API keys" link - they are the same key for "Default API Key", connected to my email.
After I paste the API key in the TUI, I get a window asking me to select which model I want to use, clearly stating it's OpenCode Go:
After selecting a model (I tried Qwen 3.5 and Qwen 3.6), anything I type gives me the "No payment method" message.
I also tried to delete all configuration directories, but after reauthenticating I again have the same problem.
I'l add: somewhere in the docs, it's said you can only enable Go for one user of the "workspace" but I see no mention of that too.
I'm the only user of the workspace, role "Administrator" and nothing show if Go is enable or how to enable it...
Ok, my bank's fault: the payment was somehow canceled after it was initially accepted :-/
I tried again and the page is showing the subscription and OpenCode is able to use Qwen.
Sorry for the noise! 😅
Activity
github-actions commentedon Apr 30, 2026
This issue might be a duplicate of existing issues. Please check:
Please review these issues and add any additional context if your situation differs.
zillionare commentedon Apr 30, 2026
None of the mentioned issues has been real investigated and no answer/solution provided.
By the way, I've stated clearly my issue is totally different, because I can't complete a trial chat through curl. This is not a client issue.
zillionare commentedon May 1, 2026
Is anyone following up on this? I purchased the Go plan but am unable to use the service. There seems to be no way to reach your support team—my emails have been ignored. It has been over 48 hours without any response."
zillionare commentedon May 2, 2026
Since you are unable to provide the service and there is no customer support (over 72 hours), can I get a refund?
fwang commentedon May 2, 2026
@zillionare it seems u subscribed under a different workspace
wrk_01KQAD8GDJ85VY994EWZJBHFTW, email ending in******tide.cnzillionare commentedon May 3, 2026
This is definitely my mistake, apologies. With your reminder, I've successfully got Opencode working. Thanks
RobertoMaurizzi commentedon May 11, 2026
@fwang , I'm having the same problem, but I only have a single Workspace named "Default".
In the TUI I see nothiing about workspaces and such.
The instructions say that after subscribing to Go, you have to use /connect, select OpenCode Go, "and copy your API key".
What API key? The only one I can see is the one from Zen (both in the "Zen" link and in the "API keys" link - they are the same key for "Default API Key", connected to my email.
After I paste the API key in the TUI, I get a window asking me to select which model I want to use, clearly stating it's OpenCode Go:
After selecting a model (I tried Qwen 3.5 and Qwen 3.6), anything I type gives me the "No payment method" message.
I also tried to delete all configuration directories, but after reauthenticating I again have the same problem.
RobertoMaurizzi commentedon May 11, 2026
I'l add: somewhere in the docs, it's said you can only enable Go for one user of the "workspace" but I see no mention of that too.
I'm the only user of the workspace, role "Administrator" and nothing show if Go is enable or how to enable it...
RobertoMaurizzi commentedon May 11, 2026
Ok, my bank's fault: the payment was somehow canceled after it was initially accepted :-/
I tried again and the page is showing the subscription and OpenCode is able to use Qwen.
Sorry for the noise! 😅