Agile CRM webhooks

Agile CRM is a new breed CRM software with sales and marketing automation.

Table of contents

• Webhooks integration guide
• Configuring your webhooks settings
• Sample data (json formatted)
• Testing webhooks

Webhooks integration guide

Webhooks facilitates communication with third-party applications by sending instant web notifications every time an event occurs in Agile CRM by letting you register a URL that we will notify anytime an event happens in your Agile CRM. When the event occurs.

Webhooks encyclopedia

• Agile CRM web hooks is located at - Admin Settings > API & Analytics > Webhooks

• List of fields in webhooks

Field name	Description	Data type
Notify URL	Specify the REST api URL of the third-party application.	URL
Module	Contact and Deal	Check box

Configuring your webhooks settings:

• Step 1 - Create a webhooks endpoint. A webhook endpoint is a URL on your server that will receive each transcript when a event happend, e.g. http://www.example.com/agile_endpoint.php

When trigger event happend, Agile CRM makes HTTP POST to the endpoint you specified. The POST has two data fields, and containing the JSON-encoded transcript.

• Step 2 - Enter the address to your webhooks endpoint on our Admin Settings > API & Analytics > Webhooks

• Step 3 - Click the "Save" button to ensure your endpoint is configured properly.

• Step 4 - Your endpoint can then return JSON containing the two field eventName and eventData.

Sample data (json formatted)

• Request type - Contact

Example 1

{
    "eventName": "Contact is Created",
    "eventData": {
        "id": 5667649732214784,
        "type": "PERSON",
        "created_time": 1455855737,
        "properties": [
            {
                "type": "SYSTEM",
                "name": "first_name",
                "subtype": null,
                "value": "John"
            },
            {
                "type": "SYSTEM",
                "name": "last_name",
                "subtype": null,
                "value": "Delta"
            },
            {
                "type": "SYSTEM",
                "name": "email",
                "subtype": "",
                "value": "[email protected]  "
            }
        ]
    }
}

Example 2

{
    "eventName": "Contact is Updated",
    "eventData": {
        "id": 5667649732214784,
        "type": "PERSON",
        "created_time": 1455855737,
        "updated_time": 1455856605,
        "properties": [
            {
                "type": "SYSTEM",
                "name": "last_name",
                "subtype": null,
                "value": "Delta Updated"
            },
            {
                "type": "SYSTEM",
                "name": "email",
                "subtype": "",
                "value": "[email protected]  "
            }
        ]
    }
}

• Request type - Deal

Example 3

{
    "eventName": "Opportunity is Created",
    "eventData": {
        "colorName": "GREY",
        "id": 5721670354468864,
        "name": "deal plane",
        "contact_ids": [
            "5667649732214784"
        ],
        "expected_value": 50000,
        "milestone": "Proposal",
        "probability": 95,
        "close_date": null,
        "owner_id": "6263975862861824",
        "pipeline_id": 5730082031140864
    }
}

Example 4

{
    "eventName": "Opportunity is Updated",
    "eventData": {
        "colorName": "GREY",
        "id": 5721670354468864,
        "name": "deal plane",
        "contact_ids": [
            "5667649732214784"
        ],
        "expected_value": 50000,
        "milestone": "Proposal",
        "probability": 99,
        "close_date": null,
        "owner_id": "6263975862861824",
        "pipeline_id": 5730082031140864
    }
}

Testing webhooks

The easiest way to test the output of your webhooks is to use a service such as [RequestBin] (http://requestb.in/) or [Postcatcher.in] (http://postcatcher.in/)

These services will give you a URL that will collect requests made to it and let you inspect them in a human-friendly way.