mhabibi, thank you for posting,
I see this on Android 7.0, security patch level March 5, 2017, on a Nexus 6 phone.
Encryptr continues to run OK for me on an iPhone and my laptop.

I have heard back from SpiderOak.
SPIDEROAK TO ENCRYPTR: DROP DEAD

From: SpiderOak Support support@spideroak.zendesk.com
Date: Mon, Jul 10, 2017 at 11:50 AM
Subject: [SpiderOak Support] Re: Encryptr stops, saying DECRYPTING ENTRIES.
To: - <-@-.com>

Kelly Swezey (SpiderOak Support)
Jul 10, 1:50 PM CDT

Hello Scott!
I understand your need to switch to a new password manager.
This is obviously not ideal, but when Encrytpr was developed,
there is virtually NO back-end information to assist with troubleshooting.

I do wish you the best of luck and thanks for loving Encryptr as much as we did.
Take care,
Kelly

Jul 9, 12:41 PM CDT
Dear SpiderOak Support:
I have been a happy user of a SpiderOak product for many years.
When I learned that SpiderOak had begun offering a unique product that
made my life better, I tried it out right away and never looked back.
This week, it stopped working.
I was confident that SpiderOak would investigate and repair it immediately.
After a day or two, I contacted SpiderOak Support. Here is the reply:

-------- Forwarded Message --------
Subject: [SpiderOak Support] Re: Encryptr stops, saying DECRYPTING ENTRIES.
Date: Fri, 07 Jul 2017 15:07:32 +0000
From: SpiderOak Support support@spideroak.zendesk.com
To: Scott - <-@-.com>

Kelly Swezey (SpiderOak Support)
Jul 7, 10:07 AM CDT
Hey Scott!
My name is Kelly with SpiderOak and I will be happy to assist you.
I understand your concern regarding Encryptr and I can review this for you.
That does sound frustrating and I regret this problem.
Worse, I'm afraid that there's very little help that we are able to provide.
When we designed Encryptr,
we made design decisions that maximize privacy rather than enable troubleshooting,
so we don't have access to any client or server logs,
or any data at all that isn't encrypted with keys that we don't have.

I'm afraid that all I can suggest is the following two trial and error approaches:

Try on a different device.
Try renaming the application data folder.
It might be that there is corruption there and forcing the application to regenerate it will allow access to the entries.
How this is done depends upon your operating system:
[Kelly inserted steps from spideroak.com/faq/encryptr-getting-started.]
I hope this works, because I'm afraid that we don't have any other means to troubleshoot or assist with Encryptr problems.
Sorry for the bad news.
Apropos that, this is why we are considering discontinuing Encryptr.
Its design makes it impossible for us to properly support and we don't like leaving people like you in the air like this.
That said, if we were to do this it would be only after adding a data export feature and providing prior notice,
so no one would be left without a way to extract their data.
Take care,
Kelly
-------- end Forwarded Message --------

Since SpiderOak has determined that is not able to investigate problems with
Encryptr, I must abandon it. This has left me with a new attitude toward SpiderOak.
Sincerely -

---------- Forwarded message ----------
From: RatherFunky notifications@github.com
Date: Wed, Oct 4, 2017 at 11:37 AM
Subject: Re: [SpiderOak/Encryptr] Passwords are not loaded in Android (#292)
Hmm I might have found a temporary fix until update comes out. Here is the answer:
If you have gotten past the login screen and can see + sign press it.
Then create random entry. Then save it.
All my passwords loaded back. I hope it will work for you all. The entry which I tested was password.
-------- end Forwarded Message --------

RatherFunky's Oct 4 fix works on Android 7.0, security patch level March 5, 2017, on a Nexus 6 phone.
Thank you RatherFunky! -- Scott

Passwords are not loaded in Android #292

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