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Exos X16 fails to change sector size on a Supermicro server #118

@danderson

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@danderson

I'm doing initial setup on some new ST16000NM003G drives (Exos X16 16TB SATA). openSeaChest_Format -d /dev/sdi --showSupportedFormats says the drives support 4096b sectors, and are currently configured with 512b sectors. However, attempting to change the sector size fails with Set Sector Configuration Ext returning: ABORTED.

Hardware-wise, the drive is connected to a Supermicro SSG-5028R-E1CR12LA-CE010 server. The device chain from CPU to drive is:

  • X10SRH-CLN4F motherboard
  • Supermicro AOC-S3008L-L8e SAS3 HBA (based on LSI/BCM 3008 IC)
  • BPN-SAS3-826EL1 SAS expander backplane (based on LSISASx28 expander IC)

Searching the issue tracker, I believe I'm seeing exactly the same symptoms as #79 , although possibly with slightly different hardware (X10 motherboard instead of X11, but also an LSI/BCM 3008 HBA, and also a supermicro server so likely similar backplane SAS expander).

I've attached the output of openSeaChest_Info -d /dev/sdi -i, openSeaChest_Format -d /dev/sdi --showSupportedFormats, and openSeaChest_Format -d /dev/sdi --setSectorSize=4096 --confirm this-will-erase-data-and-may-render-the-drive-inoperable.

sdi-info.txt
sdi-supportedformats.txt
sdi-format.txt

The linked issue has a workaround (execute the sector reconfig from a different system without all the LSI, Supermicro and SAS<>SATA stuff in the chain), so really I'm filing this issue to ask: is there any more data I could provide you to get to get more insight into this issue? Given that I can apparently reproduce it, and I'm going to be doing destructive burn-in on these drives for a few days, I can run debug commands and invasive drive changes without harming data.

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