Skip to content

iOS App Version 4.14.1 - Dialog for Sharing Files is blank #2877

@voltage6082

Description

@voltage6082

Description:

Eventought this issue was solved for some, it still keeps happening to me:
When using the option for sharing files on iOS with the updated version (4.14.1) of the Rocket.Chat App, a blank dialog appears (refer to the video below).

Environment Information:

  • Rocket.Chat Server Version: 3.9.7
  • Rocket.Chat App Version: 4.14.1.22787
  • Device Name: iPhone 12 256GB
  • OS Version: iOS 14.4

Steps to reproduce:

  1. Open any App on iOS which lets you use the share option (I tested it with Photos and Safari)
  2. Click on the iOS share icon
  3. Click on the Rocket.Chat App

Expected behavior:

One would expect Rocket.Chat to open to share the content.

Actual behavior:

Unfortunately only a blank dialog appears (refer to video below).
Actual Behaviour:

Version.4.14.1.Issue.iOS.app.dialog.for.sharing.files.is.blank.mp4

Additional context:

I performed a restart of my iPhone after updating the App to Version 4.14.1. This did not solve the issue.
Refer to the initial issue #2760 where the problems seemed to get solved for some users.
Thank you in advance!

Metadata

Metadata

Assignees

No one assigned

    Labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions