- Your Rocket.Chat Experimental app version: 4.2.0.13337
- Your Rocket.Chat server version: 2.4.0
- Device (or Simulator) you're running with: Android 9, OnePlus5t
On one of our channels messages stopped updating on the Android client. New messages were coming in, and we could see them from the web client, but on the mobile app the messages weren't showing. I was advised to log out and log in to clear the local database, but now none of the messages will load. It's just stuck on the loading screen:
On one of our channels messages stopped updating on the Android client. New messages were coming in, and we could see them from the web client, but on the mobile app the messages weren't showing. I was advised to log out and log in to clear the local database, but now none of the messages will load. It's just stuck on the loading screen: