Skip to content

Slack import failing #9781

@hodgeplodge

Description

@hodgeplodge

Description:

Unable to import a slack export of 4.5MB

After selecting the .zip of the slack import, the progress indicator (three dots) appear. This stays like this and then a 'Connecting' label appears. Unable to send messages or change any settings after as well.

Server Setup Information:

  • Version of Rocket.Chat Server: 0.61.1
  • Operating System: Linux 14.04
  • Deployment Method(snap/docker/tar/etc): docker
  • Number of Running Instances: 1
  • DB Replicaset Oplog: disabled
  • Node Version:

Steps to Reproduce:

  1. Administration > Import
  2. Select slack export file

Expected behavior:

List of users and rooms appear and I can choose which ones to import

Actual behavior:

Infinite loop of connecting and progress bars...

Relevant logs:

Logs are both empty even after setting it to debug mode.

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions