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Visitor Information triggered in omnichannel #17255

@jstemplewski

Description

@jstemplewski

Description:

Every message from livechat/omnichannel triggers visitor information window.

Steps to reproduce:

  1. Send message from livechat widget
  2. Close visitor information window
  3. Send response or get another message

Expected behavior:

Closed window shouldn't appear after subsequent messages.

Actual behavior:

Visitor information window shows after every message.

Server Setup Information:

  • Version of Rocket.Chat Server: 3.1.0
  • Operating System: Ubuntu Linux 18.04
  • Deployment Method: docker
  • Number of Running Instances: 1
  • DB Replicaset Oplog: Enabled
  • NodeJS Version: v12.16.1
  • MongoDB Version: 4.0.14

Client Setup Information

  • Desktop App or Browser Version: Desktop App 2.17.9
  • Operating System: Windows 10

Additional context

Relevant logs:

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